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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The pieces are well made. It was a little difficult to get the hooks to close.
Shopping experience was great. Prada is great fits to the size Customer service was very helpful. Respond very quickly and exchange with no problem.
I haven't worn it yet. I'm saving it for a special occasion therefore I don't have an experience. N y daughter loves ut n ut looks nice on her
The description and what I received were as expected. Purchasing was very simple and they arrived very fast!
Very comfortable no cutting into skin use size chart
Accurate on time. Dont have really nothing to complain about good product
Great customer service. I needed this for my formal clothing and could not locate it.
Price fit well with me, advertising was convincing and my friend thinks it's wonderful
I love the way your site is laid out, and I truly appreciate the videos of the females giving details on how the undergarment fits.
The item's lower section of the article was too large and the top section was too small.
Not the best selection of choices for me
It was totally my fault that I ordered the wrong size item. I reached out to the customer service department via email at approximately 2:00 a.m. CST and just assumed it would take several days for them to reply. But, I received an immediate response first thing that morning. Not only was I advised that I would receive the same item in a larger size, but was told because I was a first time customer that I did not have to return the item. So, I gave the smaller size to my sister who has now become a Shapellx customer.
Shapellx is my favorite shape wear site. They have everything you need and are very size inclusive, I love it.
I was happy with the customer service that I have received. I fit the correct size of 48 dd/DDD.
I want to return it and they don't even send Ra return label
They didn't deliver my package on time. Claiming my address was wrong. My address was corrected from the beginning...
No comment please please please please please please please please please
Love the comfort but I need to get a small to get the benefits. I am 168 and 5'4 I have wide shoulders and hips compared to my waist. I ordered a medium and it fits well but didn't suck in my gut so I would need a small for that to happen
I was speechless because I didn't think that I could fit into it,I should have went up a size,I will be ordering again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members