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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I needed a smaller size and Customer service was very helpful. Item shipped quickly.
My shapewear came with the zipper kind of broken, but salvageable and workable. Overall had a great experience with the product
Fits 👌 perfect and arrive at the time expected. Love the product
I have it a three because the top of it rolls down and I have to readjust it when I've been sitting.
Great shape wear very comfortable and will have you snatched
Good experience,ordering, shipping,communications, fitting, price
I sent an email to exchange two of the items for a larger size, but have not receive a response or help with getting the updated items.
Amazing product and amazing customer service, after I made the mistake of getting the wrong size. Quick shipping and overall a pleasant experience. I look forward to purchasing more products from this company.
It did not fit as advertised. I think you already have to have a certain body shape for its a fit the way they describe. I do not even wear it because it just makes the fat at the top of my bag bulge over the top of the shaper. It does not compress like they said it did. It's no different than any other shape where in my opinion.
I ordered two different products and one was slightly defective after one use. I emailed and they responded right away. I sent the pics and a new product was sent immediately with no extra cost. It wasn't the one that was defective but still perfect turn around and functional for what I wanted. Love the waist trainers and how they fit. They're great material, true to size and effective thus far! Thank you!
Feels and looks great. I really like the product. I was surprised that it arrived so quickly after placing the order. I will recommend this product to everyone. Thank you
Exactly the bra I've been searching for. Great fit. Fast shipping and great packaging.
I ordered one that was too small and they sent another one that was the correct size to me. I love it. I can wear cute clothes and dresses with confidence.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

