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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,435 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Cute dress
November 25, 2024
Updated review

The dress is nice maybe for a holiday party. Appreciated as always

Date of experience: November 15, 2024

Always a go for me
March 22, 2024
Previous review

Always a go for me. Never disappointed

Date of experience: March 12, 2024
Pennsylvania
1 review
0 helpful votes
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Best body shaper
November 25, 2024

Great. I don't need Fifth character to start my point and gratitude.

Date of experience: November 15, 2024
Alabama
1 review
0 helpful votes
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A replacement.
November 23, 2024

I ordered the wrong one, I wanted to send it back, I was told that you guys have a one time process where I keep this one and the one that I wanted would be sent to me, but I had to take a picture of the girdle and put it on the site. I did it, and still nothing has been sent to me. Other than that, all three of my girdles are great.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 12, 2024
New Mexico
1 review
0 helpful votes
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I returned it
November 23, 2024

Not a good experience I spent to much on items that I didn't even like

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 12, 2024
Texas
1 review
0 helpful votes
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Bra
November 23, 2024

The strapless bra was perfect. No sliding down!
The sizing was true.

Date of experience: November 12, 2024
Pennsylvania
1 review
0 helpful votes
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Product definitely snatches the waist!
November 22, 2024

My experience was great until I had to return an item. I had to pay for return shipping which was unexpected.

Date of experience: November 12, 2024
New York
1 review
0 helpful votes
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I was very disappointed with the bra.
November 22, 2024

I am a 38c and the bra cup did not fit properly in the bra. I was very disappointed with the bra. The shorts shaper is an excellent product, I recommend it to anyone.

Date of experience: November 12, 2024
New York
1 review
0 helpful votes
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Look better feel better
November 22, 2024

I love the shapewear I purchased. I look very smooth in my clothes, especially my dresses. I have an hour glass figure and a natural butt lift. I would highly recommend Shapellx shapewear to any woman who wants to look better in their clothes.

Date of experience: November 12, 2024
California
1 review
0 helpful votes
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Delivered and extremely Satisfied
November 22, 2024

Thank you so much for your assistance. I received my order and I am very grateful for the excellent customers service and hasty delivery.

Date of experience: November 11, 2024
AG
1 review
0 helpful votes
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Great Quality
November 21, 2024

The shapewear "wetsuit" item I received is just as mentioned, quality material and true to size. The delivery did take longer than expected, but I'm excited to have it. I would order again.

Date of experience: November 11, 2024
Illinois
1 review
0 helpful votes
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Lots of hooks & zippers
November 21, 2024

I wished I would've paid good attention, I ordered my size via of me measuring myself, but oh wow if I didn't have my husband to help Me, I would've been outta breath: Also I didn't see or recognize there is a zipper in the crotch area, Oh wow I prayed I didn't have to go to restroom & the prayer was answered. That's not a good place for a zipper. I don't think I choose the right one:

Date of experience: November 10, 2024
California
1 review
0 helpful votes
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Total comfort
November 21, 2024

The fit is awesome. It is very comfortable and easy to put on.

Date of experience: November 10, 2024
North Carolina
1 review
0 helpful votes
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Awesome product!
November 20, 2024

I ordered the incorrect size shaper and customer service made the exchange process quick and simple. It was hassle free!

Date of experience: November 10, 2024
Pennsylvania
1 review
0 helpful votes
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Great
November 20, 2024

My experience was good, I received my product on time

Date of experience: November 10, 2024
Georgia
1 review
0 helpful votes
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Exchange
November 20, 2024

I want to say it was a great experience my new product I love it! Thank you all!

Date of experience: November 10, 2024
New York
1 review
0 helpful votes
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Compression
November 20, 2024
Updated review

I just need a little more compression around my stomach

Date of experience: November 10, 2024

Awesome better than others
April 9, 2024
Previous review

Awesome better than others

Date of experience: March 30, 2024
Texas
1 review
0 helpful votes
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Great products, slow delivery.
November 20, 2024

The package was delayed, so I had to find an alternative on Amazon. I'll now be returning the Shapellx products.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 10, 2024
New York
1 review
0 helpful votes
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Maybe Next time
November 20, 2024

The body shaper is just what I needed and wanted. However, I ordered one size too small. I ordered XL/XXL. That's what I ordered last time. However it did not work out. I have to go up a size bigger in this particular style.

Date of experience: November 9, 2024
New York
2 reviews
0 helpful votes
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Amazing sevices
November 20, 2024

Great service overall. Will recommend to friends and family

Date of experience: December 1, 2024
District of Columbia
1 review
0 helpful votes
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The best of the best
November 20, 2024

The best of the best and it fits me very good, I will shopping more and more

Date of experience: December 3, 2024