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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The dress is nice maybe for a holiday party. Appreciated as always
Great. I don't need Fifth character to start my point and gratitude.
I ordered the wrong one, I wanted to send it back, I was told that you guys have a one time process where I keep this one and the one that I wanted would be sent to me, but I had to take a picture of the girdle and put it on the site. I did it, and still nothing has been sent to me. Other than that, all three of my girdles are great.
Not a good experience I spent to much on items that I didn't even like
My experience was great until I had to return an item. I had to pay for return shipping which was unexpected.
I am a 38c and the bra cup did not fit properly in the bra. I was very disappointed with the bra. The shorts shaper is an excellent product, I recommend it to anyone.
I love the shapewear I purchased. I look very smooth in my clothes, especially my dresses. I have an hour glass figure and a natural butt lift. I would highly recommend Shapellx shapewear to any woman who wants to look better in their clothes.
Thank you so much for your assistance. I received my order and I am very grateful for the excellent customers service and hasty delivery.
The shapewear "wetsuit" item I received is just as mentioned, quality material and true to size. The delivery did take longer than expected, but I'm excited to have it. I would order again.
I wished I would've paid good attention, I ordered my size via of me measuring myself, but oh wow if I didn't have my husband to help Me, I would've been outta breath: Also I didn't see or recognize there is a zipper in the crotch area, Oh wow I prayed I didn't have to go to restroom & the prayer was answered. That's not a good place for a zipper. I don't think I choose the right one:
The fit is awesome. It is very comfortable and easy to put on.
I ordered the incorrect size shaper and customer service made the exchange process quick and simple. It was hassle free!
I want to say it was a great experience my new product I love it! Thank you all!
I just need a little more compression around my stomach
The package was delayed, so I had to find an alternative on Amazon. I'll now be returning the Shapellx products.
The body shaper is just what I needed and wanted. However, I ordered one size too small. I ordered XL/XXL. That's what I ordered last time. However it did not work out. I have to go up a size bigger in this particular style.
Great service overall. Will recommend to friends and family
The best of the best and it fits me very good, I will shopping more and more
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

