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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,797
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,654 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Good customer service
January 19, 2025

Went above and beyond for me. Great customer service. Will definitely recommend to my friends and family.

Date of experience: January 9, 2025
Ohio
2 reviews
0 helpful votes
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First order came and both were same size. However, 1 item did not fit. I was sent a replacement which was great. I also got a discount so I ordered again. Next order never arrived and customer service re sent the item. It finally arrived and doesn't look like the photo and doesn't fit yet their website says it's my size. Overall good company but I cant risk any more purchases.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 8, 2025
Massachusetts
1 review
0 helpful votes
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Great
January 18, 2025

This is the best shape wear I have ever purchased.

Date of experience: January 8, 2025
New York
1 review
0 helpful votes
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The jumpsuit is everything I needed!
January 18, 2025

I ordered a jumpsuit from Shapellex. I google searched "sexy jumpsuit" and their jumpsuit was one of the options. It had a beautiful silhouette and it was stitched in all the right places. The reviews were great so I bought it almost immediately. When I got it, I fell in LOVE! It hugged me so perfectly and it is super sexy. Just want I wanted. Thank you for making a wonderful, quality product.

Date of experience: January 8, 2025
Connecticut
1 review
0 helpful votes
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I received my order expeditiously.
January 18, 2025

The order was seamless to place and I received it very fast.

Date of experience: January 8, 2025
Texas
1 review
0 helpful votes
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Loved but didn't fit.
January 18, 2025

I think the shape wear was gorgeous but it was too small. I will be ordering 1-2 sizes up.

Date of experience: January 8, 2025
Minnesota
1 review
0 helpful votes
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Great customer service
January 17, 2025

Received all products ordered and was what was pictured. Received my order in a good amount of time didn't wait or take long to receive. Will order again

Date of experience: January 7, 2025
Florida
1 review
0 helpful votes
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Great
January 17, 2025

Great it fits well and shipping was on time as expected thank you

Date of experience: January 7, 2025
California
1 review
0 helpful votes
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Very pleased
January 17, 2025

My order arrived in time for my daughters wedding day.

Date of experience: January 7, 2025
South Carolina
1 review
0 helpful votes
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Great product never disappoint
January 17, 2025

I have purchased two Shapeware thus far and I like the results from both of them. I like the way they fit under my clothes without looking bulky and uncomfortable.

Date of experience: January 7, 2025
Pennsylvania
1 review
0 helpful votes
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Na
January 17, 2025

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Date of experience: January 7, 2025
North Carolina
1 review
0 helpful votes
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Body shapewear
January 17, 2025

Not all products come with the liner and when I asked about it cause it was stated no to rove if you might have to return. The representative kept asking do I want another size and I kept asking can I still try it on without the liner to make sure it fit. They act like they didn't know what I was talking about which was very frustrating.

Date of experience: January 6, 2025
Minnesota
1 review
0 helpful votes
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Great quality
January 17, 2025

I don't know if I am just more chunky than the other women I have seen using these but I feel like it definitely makes everything look smoothed out but I didn't notice much of a difference as far as looking snatched or it sucking my gut in or it making much of a difference with my booty as well.

Date of experience: January 6, 2025
Tennessee
1 review
0 helpful votes
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.
January 17, 2025

...

Date of experience: January 6, 2025
Indiana
1 review
0 helpful votes
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Nice and snug
January 17, 2025

Best shape wear I've purchased by far! Nice fit and smooths out my mom pouch

Date of experience: January 5, 2025
Minnesota
1 review
0 helpful votes
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It was great and what i wanted
January 15, 2025

It was nice because it smoothed out my stomach and hips so I didn't have any odd lumps

Date of experience: January 5, 2025
Nevada
1 review
0 helpful votes
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Amazing
January 15, 2025

I loved my waist trainer last time and I just had a baby so I needed a new one and you guys always have coupons

Date of experience: January 25, 2025
Illinois
1 review
0 helpful votes
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Zipper Location
January 15, 2025

I love the product but the Zipper is in the front and not on the side as the promotion stated. Other than that I liked it

Date of experience: January 4, 2025
Florida
1 review
0 helpful votes
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Good product
January 14, 2025

I like it but have been trying to find out how to return for another size and cannot get a definite answer.

Date of experience: January 4, 2025
Florida
1 review
0 helpful votes
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Sizing
January 14, 2025

The sizing is correct however I had difficulty pulling it up.

Date of experience: January 4, 2025