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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,799
value
44
quality
3,444
This company responds to reviews on average within 1 day

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37,429 reviews

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Georgia
1 review
0 helpful votes
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I Love It
January 13, 2025

It came in a decent amount of time and it fits perfectly. It did arrive a little dirty (dirt marks/scuffs) as if it was on the ground, but nothing that I couldn't fix and clean myself.

Date of experience: January 2, 2025
Florida
1 review
0 helpful votes
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Fits true to size
January 13, 2025

Perfect fit….love the product. I will be ordering again.

Date of experience: January 2, 2025
North Carolina
1 review
0 helpful votes
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I'm in LOVE!
January 12, 2025

I love the way this shaper fits and how it improves my health (physical & emotional). It makes me FEEL LIKE A WOMAN!

Date of experience: January 2, 2025
Maryland
1 review
0 helpful votes
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Great overall
January 12, 2025

Will buy again
Came in quickly. Size and color is as described

Date of experience: January 2, 2025
Wyoming
1 review
0 helpful votes
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Full body control
January 12, 2025

Never disappointed, this purchase had me feeling snatched and looking good for my birthday. The material for the arms are light and soft, which I love! And tummy control is good

Date of experience: December 21, 2024
Louisiana
1 review
0 helpful votes
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Comfortable
January 11, 2025

Very soft and comfortable. I plan on ordering more.

Date of experience: December 30, 2024
South Carolina
1 review
0 helpful votes
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Sizing
January 11, 2025

I wish it would smooth the abdomen more. The large to small and XL to big.

Date of experience: December 31, 2024
California
1 review
0 helpful votes
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Dissatisfied
January 10, 2025

Not very happy, because I was not able to wear it. I believe it was a manufacturer's default.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2024
Indiana
1 review
0 helpful votes
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I should have gotten a bigger size
January 10, 2025

This is the 3rd item I have gotten from shapeware and I guess the sizes run small I got a 3x and it still won't come up...I seen them women online and it looked like it had a lot of stretch and i know what size I wear...guess I'll have to wait until i lose a little weight

Date of experience: December 31, 2024
California
1 review
0 helpful votes
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Very dissatisfied and disappointed.
January 10, 2025

I am dissatisfied with both items. With the first and main bodysuit I ordered is, with the straps off the bodysuit, the bra part does not stay up on breasts. The cups keeps coming down off my breasts. Also very little lift at that point. Very embarrassing. The problem with the other item are, the bra pads inside the material/bodysuit, fold, and move around a lot and also makes me look flat chested with no lift. Very frustrated about this order. I was happy and excited about looking good in my Christmas dress, and I thought that I was getting good quality, but I'm left to be and feel very disappointed. Now feeling like, I should have spent my dollars on another brand.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2024
California
1 review
0 helpful votes
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The speed with which I received my products was great and fast despite the distance it arrived very quickly

Date of experience: December 30, 2024
Georgia
1 review
0 helpful votes
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Shaplix
January 9, 2025

I gave my experience a 2 because it did not give me the flat waistline I thought it was going to give me. I'm not sure if I ordered the right size or the correct shapelix.

Date of experience: December 30, 2024
Georgia
1 review
0 helpful votes
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Christmas gift
January 9, 2025

Package arrived on time and everything worked out great

Date of experience: December 30, 2024
Texas
1 review
0 helpful votes
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Satisfied
January 9, 2025

Wonderful service. My exchange was done fast and delivered. I never expected that accuracy. Thank you all

Date of experience: December 30, 2024
Ohio
1 review
0 helpful votes
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Got this for after surgery support and it is perfect. The zipper plus hooks is perfect support and compression. Small fit perfect compared to the size chart listed.

Date of experience: December 30, 2024
Rhode Island
1 review
0 helpful votes
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Great product
January 9, 2025

Very happy with the shape wear. Fit well and made me feel beautiful for my bachelorette and wedding.

Date of experience: December 30, 2024
Florida
1 review
0 helpful votes
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Exactly what I wanted
January 9, 2025

It totally snatched me. It's tight in all the right places, comfortable to wear for long periods. 10 out of 10 would recommend.

Date of experience: December 30, 2024
Maryland
1 review
0 helpful votes
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Got my package items real nice and sexy. I will be ordering again which large is my correct size but I gotta go one size.

Date of experience: December 30, 2024
Ohio
1 review
0 helpful votes
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I love my shape wear. Thank you.
January 8, 2025

I love your shape wears because it works every time.

Date of experience: January 23, 2025
California
1 review
0 helpful votes
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Perfect
January 8, 2025

All went well., did not have much to worry about., I ordered and waited patiently

Date of experience: December 29, 2024