On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It's a great design in great shape, where however it does not fit my body type
You choose, pay and receive, items viewed for purchase was received and are exactly what I ordered. Quick delivery
I ordered my wife's bra size of a 40D/DD received the correct size 40DD in two of the bras and a 40D. So one bra was not the right size. Then all three bras were too tight and left bruise marks on her sides. In my opinion these products are not true to size. There should also be a selection for the right size bras to order, instead of just D/DD. I should be able to choose size D or DD stand alone. The only good thing is my wife's sister fit the bras so I did not waste my money.
I wasn't satisfied with my order because it didn't fit. I should've choose 1 size up. I will honestly say that I love the material and fit it was too tight but will be doing the size up for better result
250 5/1 I got the 2x and everything fit perfect except the breast area I'm a 42ddd and I'm spilling out everywhere at the top its unflattering
I had a tough time putting it on which is expected but I believe I need a smaller size. I love the material. Plus going to the bathroom is changing. I could afford the one with the zipper to go to the back.
It was great, no problems.It was not what I would have ordered, but I gave it to someone else as a gift
My second one I got I got the wrong size and the first one that add hips I didn't care for that one but I like the third one.
I love this company and everything I purchase does exactly what it's supposed to do.
I have to say a 4 for now. Until I receive my order.
Once I receive my packages AirSlim® Butt-Lifting Lace Panty I was happy! I only wear shape wear from this company! Best decision!
Ordering was convenient and the item arrived in a timely manner. The item is made on a small cut, I should've went up a size. The bra doesn't provide enough support and after physically seeing the it, I don't need bra support. After I received my purchase then I looked and read the review for other customers that experienced the same problems and they suggested we purchase a size larger.
I love this company and all the items I have purchase. And best of all my items have came earlier than the due date.
At first I had some trouble because the first one I bought was to small even though it was a medium.
I love how this snatched my belly in, and even my muffin top. My pants size is 34 and I bought a L in this waist wrap. What a Wonderful feeling and look.
No true to size, don't fit, sized up two sizes and still didn't fit
Quick delivery, nice packaging, quality products! Definitely worth the price!
The fact that it took a month and a half to get is unacceptable but I think the product may be good.
Even though I like the product, the shipping service is horrible. It says 5 business days but I got my product nearly 3 weeks later. Once the shipping is on point, I can give a better rating
The fabric is soft, the fit is perfect for getting that snatched look. Your posture will be corrected and your confidence will skyrocket!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members