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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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From the quality of the material used, to the fit of the products - I will be a repeat customer over and over again.
I'm normally hesitant about shopping online; especially with brands I'm unfamiliar with. I was pleasantly surprised with my Shapelix items. I've worn both and they are so much better than what the Spanx shapewear I had been wearing. The bonus is the zipper opening down below. Love it and will purchase again and tell others.
Absolutely love it, I can't wait to wear it with more outfits!
Great experience i always have a great experience with this company
If it do what they say it will be a great buy and I love it! It just took so long to get it, placed my orders in January 18, didn't receive until February 7!
Ordered wrong size wanted to exchange not working want to return with credit
Since I bough the product was messy I received it super late! Customer services is horrible! Difficult talk with somebody; I send a email never respond! Finally I got the product and I'm not impressed with ya quality. Never again bought something here. Sorry
Great product. Very shaping and comfortable. Fast delivery. Would recommend
Fast easy ordering, few sizes were wrong but customer service helped me quickly and I got my new shapers. I'm in love with my figure!
It's hard as hell to get these garments on, but they work once the are on.
This company has great customer service. They communicate and deliver.
I'm sure that another 15 to 20 lbs and I'll be able to get into the 6X size that was ordered and received.
It was easy I'm praying it does everything as advertised
Great product! I made the purchase because of the good reviews I heard about.
The Shapewear and Bras are of Great Quality, the fabrics are nice and soft, and the description is no lie, the compression is exactly what I wanted. Thank you for another Great Purchase Shapellx!
I love everything I've bought from this brand. A true gem of a shapewear. Exceptionally comfortable over they're on...i will say if you're a bottom heavy girl with nails getting them on may be a team project 😅but once they're on they're unmatched in comfort and effectiveness
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

