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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,797
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,654 reviews

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Wisconsin
1 review
0 helpful votes
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From the quality of the material used, to the fit of the products - I will be a repeat customer over and over again.

Date of experience: January 10, 2025
California
1 review
0 helpful votes
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Better than expected
January 30, 2025

I'm normally hesitant about shopping online; especially with brands I'm unfamiliar with. I was pleasantly surprised with my Shapelix items. I've worn both and they are so much better than what the Spanx shapewear I had been wearing. The bonus is the zipper opening down below. Love it and will purchase again and tell others.

Date of experience: December 2, 2024
California
1 review
0 helpful votes
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Great Shapewear
January 30, 2025

Absolutely love it, I can't wait to wear it with more outfits!

Date of experience: January 20, 2025
Illinois
1 review
0 helpful votes
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Awesome
January 30, 2025

Great experience i always have a great experience with this company

Date of experience: January 23, 2025
Alabama
4 reviews
0 helpful votes
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Long time
January 28, 2025

If it do what they say it will be a great buy and I love it! It just took so long to get it, placed my orders in January 18, didn't receive until February 7!

Date of experience: February 9, 2025
Georgia
1 review
0 helpful votes
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DC
January 27, 2025

Good experience and the price was not too bad. Will continue to wear.

Date of experience: February 7, 2025
Missouri
1 review
0 helpful votes
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Needed to exchange now want credit
January 27, 2025

Ordered wrong size wanted to exchange not working want to return with credit

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2025
Arkansas
1 review
0 helpful votes
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Fantastic
January 27, 2025

Very good, I will definitely order again! Thanks so much for fixing address situation asap!

Date of experience: January 16, 2025
Georgia
1 review
0 helpful votes
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I don't like it
January 27, 2025

Since I bough the product was messy I received it super late! Customer services is horrible! Difficult talk with somebody; I send a email never respond! Finally I got the product and I'm not impressed with ya quality. Never again bought something here. Sorry

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2025
Pennsylvania
1 review
0 helpful votes
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Great product
January 26, 2025

Great product. Very shaping and comfortable. Fast delivery. Would recommend

Date of experience: January 16, 2025
California
1 review
0 helpful votes
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Good buy
January 26, 2025

Unsure if it was coming to fix, but it's so good I could have size down

Date of experience: January 16, 2025
California
1 review
0 helpful votes
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Love these Shapers
January 26, 2025

Fast easy ordering, few sizes were wrong but customer service helped me quickly and I got my new shapers. I'm in love with my figure!

Date of experience: January 19, 2025
South Carolina
1 review
0 helpful votes
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Squeezing in to garments
January 26, 2025

It's hard as hell to get these garments on, but they work once the are on.

Date of experience: February 9, 2025
Kentucky
1 review
0 helpful votes
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Great Customer Service
January 26, 2025

This company has great customer service. They communicate and deliver.

Date of experience: January 15, 2025
Washington
1 review
0 helpful votes
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I'm sure that another 15 to 20 lbs and I'll be able to get into the 6X size that was ordered and received.

Date of experience: January 15, 2025
New York
1 review
0 helpful votes
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Amazing
January 25, 2025

Definitely a must have and wear under garment i look so great in my outfit everything was snatched

Date of experience: January 17, 2025
Missouri
1 review
0 helpful votes
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AWESOME
January 25, 2025

It was easy I'm praying it does everything as advertised

Date of experience: February 8, 2025
Alabama
1 review
0 helpful votes
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Great
January 25, 2025

Great product! I made the purchase because of the good reviews I heard about.

Date of experience: January 15, 2025
Illinois
1 review
0 helpful votes
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Nice Products!
January 25, 2025

The Shapewear and Bras are of Great Quality, the fabrics are nice and soft, and the description is no lie, the compression is exactly what I wanted. Thank you for another Great Purchase Shapellx!

Date of experience: January 15, 2025
Ohio
1 review
0 helpful votes
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Life changing
January 25, 2025

I love everything I've bought from this brand. A true gem of a shapewear. Exceptionally comfortable over they're on...i will say if you're a bottom heavy girl with nails getting them on may be a team project 😅but once they're on they're unmatched in comfort and effectiveness

Date of experience: January 15, 2025