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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,797
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,654 reviews

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North Carolina
1 review
0 helpful votes
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Quality products
February 3, 2025

I like the 3 suits but I am returning 2 - 1 doesn't fit and the color is not right with my skin tone

Date of experience: January 23, 2025
Australia
1 review
0 helpful votes
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Product is 1 size big and not seamless and took long to arrive with nil updates

Date of experience: January 23, 2025
Virginia
1 review
0 helpful votes
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Happy BUT! 😔😬
February 3, 2025

The ordering process, and time of delivery was fine! However, the particular product that I ordered fit great on the bottom half and terrible at the top. 😬 I wish there was a way to adjust the size of the bottom and top half separately! I have honestly never been a girl able to get a matching bra and panties set unless I could select my own size for both. With that being said, I'm spilling all out the top 😩 Doesn't stop me from wanting to try other things on the site but was disappointed with my first selection that I needed for my birthday coming soon

Date of experience: December 28, 2024
Florida
1 review
0 helpful votes
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Great
February 2, 2025

It was great and fast delivery and return of product...

Date of experience: January 23, 2025
Florida
1 review
0 helpful votes
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I love my shapewear
February 2, 2025

I love this shape wear. It's really comfortable and even has easy access for when you need to use the restroom, so there's no huge inconvenience of having to wrestle while taking it off

Date of experience: January 23, 2025
Florida
1 review
0 helpful votes
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Shapellix Review
February 2, 2025

Love the way it fits and washes up. Will consider buying more in the future

Date of experience: January 23, 2025
California
1 review
0 helpful votes
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Consistent Products
February 2, 2025

I haven't worn the products just yet as it's for a wedding in Feb however I did try them on and they fit well in all the correct places. It felt comfortable and it smoothed my rolls out.

Date of experience: January 23, 2025
Maryland
1 review
0 helpful votes
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Product doesn't fit
February 2, 2025

Doesn't fit and the fit show no improvement. Not happy with the merchandise. So it not totally true what they say about the merchandise.

Date of experience: January 23, 2025
California
1 review
0 helpful votes
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The third time I'm wearing the faja the zipper ripped out 😔😔 that never happen with my previous faja

Date of experience: January 23, 2025
Illinois
1 review
0 helpful votes
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Great bathing suit!
February 2, 2025

Loved how the suit fit. It fits like a corset which I really appreciate because it holds everything in nice and tight, but still extremely comfortable. Great quality swimsuit. Sturdy and thick materials! Would definitely order again.

Date of experience: January 23, 2025
South Dakota
1 review
0 helpful votes
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Shape wear
February 2, 2025

I ordered 3 from you all an after wearing the black compression but shape 6 to 10 time it's no as durable. They fit well but high waist rolls down. I love products just i could find one that works for me...

Date of experience: January 23, 2025
Florida
1 review
0 helpful votes
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It really reshapes your body
February 2, 2025

I loved how simple it was to place my order. I just wish the time to receive my order was quicker, but I will order from you guys again. I LOVE MY ORDER

Date of experience: January 23, 2025
Illinois
1 review
0 helpful votes
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Didn't fit
February 2, 2025

The body suite was to small. It's irregular. I'm not happy.

Date of experience: January 27, 2025
Michigan
1 review
0 helpful votes
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Item did not fit absolutely no stretch. Very disappointing my outfit was ruined for special conference I attended. I also have requested a refund and no response.

Date of experience: January 30, 2025
New Hampshire
1 review
0 helpful votes
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Really great quality
February 1, 2025

I loved them definitely want to try the ones with the straps.

Date of experience: January 22, 2025
California
1 review
0 helpful votes
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Best post-op compression garments by far.
I will continue to buy until I own every piece, they are that comfortable.

Date of experience: January 22, 2025
Illinois
1 review
0 helpful votes
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My mystery box review
January 31, 2025

I receive a mystery box she it's a black bra which was not only comfortable but make my chest sit high love this bra

Date of experience: January 21, 2025
Georgia
1 review
0 helpful votes
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Don't recommend for fupa compression
January 31, 2025

5'5,150 pds. Ordered in size M. Product didn't give strong fupa compression. Shapellx sent me a size small, but unfortunately I got the same results.

Date of experience: January 21, 2025
Florida
1 review
0 helpful votes
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Customer satisfaction
January 31, 2025

It was a good experience. The piece that I ordered did everything that it say it do. I ordered it to wear under my dresses and it shaped me up my stomach and sides and shaped and lifted that butt. And I will be ordering more products and got a cart that I'm putting together now.

Date of experience: January 20, 2025
California
1 review
0 helpful votes
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Love it all
January 30, 2025

Logistics quality design fitting is an absolute 5 stars!

Date of experience: January 20, 2025