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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Placing the order was quick,will write another review after i receive my pacckage.
It was a little bit small should have chose 1 size up but I decided to keep the items since I'm going to start my weight loss journey.
I want to return this item and received an email starting this process but was told they'd get back to me within a day or two to complete the process. I'm still waiting. If I can't return this unworn item for a refund, I'll be very upset.
I like the quality of the products, however I wish that they could compress a bit better, especially the mid area and the back. But overall the product does its job.
I do wish customer service was available more, I tried the chat and no luck at all, even sending the message to be answered and nothing. But overall I'm okay with what I got. I hope more discounts or promotions come about. These are expensive
The state where is beautiful, but the zipper between the legs broke the same day I get it, but other than that, the experience of the Shapeware and the comfort of it is amazing
Once I figured out what product would work best for the outfit I was trying to make happen, it was easy to read measurements and the size I needed to cinch me in.
Doesn't work as described and doesn't fit well not worth the money
Shipping was quick and easy
The garment itself was well made and snatched all the areas advertised
The product doesn't look like what I was expecting i need to exchange the item
Best shape wear on the market. Great material, excellent compression, comfortable
Very satisfying and needed. I can appreciate a company that finally meets my expectations and needs.
The staff has been very helpful. I am super grateful for their communication and responsiveness. I definitely will try again thank you so much.
I love the way my items fit make a huge difference!
It gives what it's supposed to give period best product in the market, there is no competition!
Awesome 👌 wonderful material. Might send back to bigger size, I order small and I need a Medium.
My experience with Shapellx was wonderful. I felt so comfortable and beautiful at my cousin's formal wedding.
Love the product. True to size (recommend sizing down 1)
Ordering and shipping was easy. Price could be a little lower.
I am 2 months postpartum and have been n extremely uncomfortable with my belly. I ordered the thong body shape wear and absolutely LOVE IT!
The discount code I tried to use didn't work so that was disappointing.
While the products I received appeared to be of excellent quality, all of the three products I ordered were too small for me. I'm hoping to be able to exchange them for the correct sizes.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

