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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The shape wear does not fit me like the ads say it should
I feel so comfortable and look so nice in my clothes I'm so excited and confident now
Thank you Ophelia for going above and beyond to ensure I receive my package. I appreciate the communication and the extra step you took to make sure I was happy. Five stars for Ophelia and the Shapellx team.
It's nice but the legs is rolling up and the inner leg part seems short
This is the second time that I have use your company and I've had a great experience both times. I appreciate the fact that you guys are very informative about the products and also the return process was very easy and simple. My mom loved her shape wear it made her feel really beautiful and flattened her out
My experience was great being a first time buyer, I love every quality about the products immediately I wear it.i scream when I say the result so amazing 👏 🤩 😍
I had originally ordered a size that was too small and shapellx quickly adjusted my order with no resistance and shipped me a new size immediately. I have tried them on and it's a good product with excellent fit and really easy to use. Thank you shapellx!
The shape ware makes my body slimmer! Love how it looks.
The large fit perfect and I didn't have to size down on the one with the bottom clip but it'll be great for when I lose some weight and still need shapewear!
Not quite what I expected how it snatches my stomach- i expected it to snatch a little better, but I am pleased with how it shaped my butt
Fits great fast shipping true to size I saw a model online that seemed to be about my height and weight and this helped me make a decision to purchase.
This was my first time buying & i THINK I allowed the ads to lead me astray. 🤣🤣🤣. I bought a XL and immediately upon receiving it, knew I had messed up. I gave it to my sister and she fit it & she loved it! I ordered the 3X and I'm elated with my purchase. SIZE UP! Thats my only advice. I'm 200lbs & very curvy.
My order was everything I love it my shapewear was great I wear it all night and was able to use the bathroom easy.
Placing the order was quick,will write another review after i receive my pacckage.
It was a little bit small should have chose 1 size up but I decided to keep the items since I'm going to start my weight loss journey.
I want to return this item and received an email starting this process but was told they'd get back to me within a day or two to complete the process. I'm still waiting. If I can't return this unworn item for a refund, I'll be very upset.
I like the quality of the products, however I wish that they could compress a bit better, especially the mid area and the back. But overall the product does its job.
I do wish customer service was available more, I tried the chat and no luck at all, even sending the message to be answered and nothing. But overall I'm okay with what I got. I hope more discounts or promotions come about. These are expensive
The state where is beautiful, but the zipper between the legs broke the same day I get it, but other than that, the experience of the Shapeware and the comfort of it is amazing
Once I figured out what product would work best for the outfit I was trying to make happen, it was easy to read measurements and the size I needed to cinch me in.
Doesn't work as described and doesn't fit well not worth the money
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

