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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My experience was very good when order the item. What happened was that it did not fit me well.
I very much love all of the body seats. I do wish they had an option for longer torsos. One of the body seats just was too short in the torso for me. So I ended up giving it to my sister-in-law.
It love the amount of compression. I do wish they offered a tall version for girls with longer torso. I am 5' 11' 250 ib. 40DD
I always love ordering from shapellx the products are always amazing true to size and I'm a loyal customer for almost 6 years
Awesome customer service has done everything trying to help me
Easy purchase and love my new size I got! I wasn't sure if I would have a good experience and I did! Very satisfied with my purchase
I wanted a refund and in a timely manner they agreed to refund and give me discounts to get the size I wanted. Thanks
The product was not my size! I guess I misunderstood the size guide. But I've ordered several items and none of them worked.
Watching all of the videos on the website I was so excited to purchase shape wear that was said to finally do what it's supposed to do. I received the order and it did help hide some of my extra little love handles but it didn't flatten my lower belly like it did the women on the videos. I still had a bulge which I don't like. I don't think I'll purchase another product but the customer service team was extremely helpful and patient with me during my first purchase.
3 of the items didn't fit. The 4th the zipper split when I was trying to zip it back up after using the bathroom. I'm waiting for an exchange to try it again.
I received my order really fast, which I truly appreciated! My shareware is even better than expected. If you are even thinking about placing an order, stop thinking and go order. Also it runs true to size so don't down size. You will be so happy with your order.
I got shapewear to make my body look more snatched for Valentine's Day. But I found out about a week before I delivered that I'm pregnant. So I haven't been able to use it yet, but I am excited and anxious to get into it once the baby comes
Everything i have purchased has true to accurate to what I have read on the internet. I love my items I have purchased.
Good material, and matched my skin tone, would try one size up because my upper body is small but my hips are bigger and the sides is the body suit rolled up a bit.
Everything was fine! I thought my card was charged twice but it wasn't it was on my bank had an issue. My apologies thank you again.
Stating measurements and what size models are wearing is game changer.
Item arrived quickly and fits wonderfully. I'm very pleased with my purchase and can't wait to wear product.
It's ok. I didn't get my discount off for spending over $200
Very comfortable. Fits just right. Works like it's supposed to.
I had an order that I put the wrong zip code on and customer service helped me quickly and efficiently I really appreciate that it was above and beyond the products themselves don't fit as expected maybe I got the wrong sizes but they don't shape my body like I thought it would way less tummy control than anticipated
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members