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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Because I'm small up top and larger at the bottom. I could not squeeze my bottom half of my body through the top half of the garment... so disappointed 😞
Good good good good good good good good good good good good good
The shapewear is great it fits so nicely I even mess up on my order and I was able to email the company and get the thing the size changed and they got right back with me and it just made everything so easy.
Ordered the surprise box and I love my pieces I received.
Everything I ordered was just very short. I am 5'8 and I feel like the things I ordered were just meant for someone that is like 5'2.
Customer service is very helpful,quick response and resolution. Looking forward to my next purchase!
The following is my review of Order #SYSX-******* that I received. I am very satisfied with the AirSlim Butt- Lifting High Waist Shorts in black. But the Wireless Front-Hook Back Smoothing Bra in black was very low quality and did not provide the breast support that I need. I am totally dissatisfied with
This product and would like to request a full refund. If someone could assist me with this matter I would greatly appreciate it.
Ordered the mystery box for 13$ and I received a lace bodysuit. The cutest thing 😍. Thank you for my package! 💞
I would have to say the shape wear around my body was perfect the only part that gave no support was the boob area especially if you are wearing it strapless.
It was easy shopping m, I have shopped before and I love the products I bought they are comfortable.
Super snatched, gives me curves and smooth me out under my fitted dresses! Highly recommended!
Definitely one of the best shapewear I have purchased. It's so awesome I had to buy more. Snatches the waist and keeps you firm. I prefer the items with the straps for extra comfort. It doesn't slip down and you can't notice it under your clothes. I have constant back pain due to scoliosis and this keeps my back firm enough to not be in so much pain. It is a little difficult to close, especially with long nails, but it's so worth the struggle. The extra long zipper makes using the restroom easy.
I received my much anticipated shape wear and it was almost perfect. I needed a size up (not American sizes). Although the return/exchange process was not as I'd typically experienced, customer service responded in a timely manner and I received my larger size in a reasonable time.
I got to keep my first order and got my new item after I posted a review of the item, screenshot said review, send proof of that to customer service.
The item itself I only wish had a bit more coverage at the upper back/side boob area but otherwise it's a beautiful item and sucks you in while still letting you breathe.
Although I made the mistake and got the sizing wrong, and I had to return my purchase; the items felt well-made and durable. I felt if I did get order the correct size the shapewear would've done a great job with comfort. Customer services were responsive and very helpful. They were very accommodating to reconcile my concerns.
My merchandise came on time...the company sent transit information and a follow-up
I can tell that they are made very well and beautifully structured but unfortunately I must have ordered the wrong size.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members