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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The items I got are great the snatch my belly and back rolls in. Very comfortable
I had to wait a little longer than expected as the package was returned to sender. However I reached out and was able to get it shipped back out. Wasn't to bad of an experience
I purchased the long sleeve shirt and leggings in every color because I just knew this would be a cute layering or lounge piece. Shapellx did not disappoint. The compression, but breathablility is amazing. They fit like a glove and the quality of the material is top tier! I love them so much that I can't choose a favorite color.
I'm not sure of what I received! One item is a thing bodysuit, the other, I'm not sure if it's a bathing suit or an all in one bodysuit. There's no identifying tags.
I had to return my item for a different size but the bathing suit looked to be of very high quality. The customer service was great when I needed to exchange the item.
It was very efficient to order. I knew what I wanted it was a very easy process
Both have been sent back with the return label provided. One was to be returned and exchanged for another size and the other is for a refund please. Thank you.
This is some of the best shapeware I have purchased. The waist trainer will snatch every piece of adipose tissue in your waist!
The leggings keeps everything in place and lifts!
I love my dress, but my trypophobia is preventing me from wearing it, so I have to contact the company to hopefully exchange it for another item.
My order came in a timely manner and I first thought based on previous reviews that the sizing wouldn't be right. Thankfully it was a perfect fit.
I returned this order, because it didn't fit correctly and the padding was too high in the waist area.
I ordered swimsuits for my anniversary vacation. They were supposed to be delivered 1/30/2025. I am just receiving the items after my vacation is over.
I am researching how to return my bra it did not fit and it was not supportive. I am really disappointed with my bra. How do I return it?
I ordered a shapewear and when I put it on, it was no different than my cheap one from Walmart. I reached out and asked to return. They offered $60 credit towards another one and keep the one I didn't like. So I took them up on their offer and ordered another one that was supposed to be a firmer hold. It wasn't. I am now left with 2 shapewears that don't shape in a flattering way and I am out $90 total. I appreciate the customer service, they were kind and replied quickly, I won't return or reach out since they did try their best to fix the first time. It's just not for me.
I order the shape wear on my dress size and it it too small.
I receive product within a week and half, very please with purchase/delivery process. Packaging was great. I did have a hole in the seem so that was disappointing.
The shaper definitely holds everything in place. It also lifts and shapes my butt however it's just ok.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

