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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Sizes are not good and makes me look pregnant. I guess the material isn't right for my situation
Experience was wonderful, great customer service i've and product is exactly as advertised. Can't wait to wear it!
Everything fit and held me like it should.I was very pleased and will be buying again
I bought the medium/large and it's way too small… I followed the size chart and I was barely able to pull the suit over my thighs. Also not large busy friendly…
The mesh shaper shorts are amazing and shapes my body very well!
I received the next size up as an exchange and it is unfortunately still too small…The size chart was not accurate for me when choosing my size both times…
Now I have two that I can not use…
Overall it is easy to reach out to customer service if you're having any issues with your order. Customer service rep are always respectful, polite, helpful and very professional.
I've never experienced great shape wear until now. I stopped wearing dresses after I gained weight but NOW….I can confidently wear my dresses again with this shapewear! I'm SO glad!
I didn't see the results that others have. I have had better control using a cheaper shaper
I love their shapewear an Legging I'm a plus size woman their products are amazing
I ordered two and only received one. Were they shipped separately?
Great customer service! Processed my return quickly
I had an issue with my original order being incorrect but once I notified them of the error they sent out the original items again.
I've tried a few shapewear and most are not comfortable. This product is super comfy and not restrictive. Perfect for wearing under long dresses and it adds an extra layer of warmth.
I purchased two separate items from here & both were a size too small. I followed the sizing provided but I believe those measurements need some tweaking. The quality of the products are amazing but the sizing is not what I was expecting for the chart that is provided. I think you all need to consider putting bigger models to advertise your shapewear so we can see what it would look like on an actual bigger body.
I love the quality of the products but base on size chart the products do not fit. I would like an exchange but their exchange process is not customer friendly and instead of trying to process it I was sent this review link.
I could have went up in the bra. I would recommend going up in size. It hurts after a while but like the coverage it gives
I Love how will it shape my body and how it look under my clothes
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

