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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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If you wanna get snatched go for it!
It's amazing and the material🥰😍😍
The products are well made but one of the body suits cups seem to be an incorrect size
Product was not described as advertised in the ad. Dissatisfied with it.
The return process is too much of a hassle. I wanted to exchange a product from my February 7th order and I still have yet to hear from customer service for assistance. Good product. Bad return processes.
The fit leaves spine imprints on my skin and the crotch is too spacey and hard.
I like the look and feel. It fits like I imagined. The size chart is off. I wear a size 12/14 or Large. I'm so glad I ordered an XL please make this available in Blue! Thank you.
Fast delivery and high quality just as advertised. It's helping me to shape my body.
I would have to say that I ordered this because I seen women putting it on online, but I didn't think it was going to give me the same outcome. I am beyond satisfied with this product. It's amazing. It's a miracle worker and I will be ordering more.
I was very excited about my order but it took extra long to get it and didn't receive what I initially paid for doesn't fit the way it was supposed to
I've been trying to return my Garment since the 10th of March but can't get in touch with me. So I have a Garment that I can't wear.
Wanted different colors to choose from since it was a jumpsuit. But I'll work with what I have.
When I didn't receive my original order and reached out to the company, they responded quickly investigated and shipped me a new order within a week with no issues.
It took some time to figure out the right size. But I ended up going with a 3x which is a little bigger than what I normally wear. I normally wear a 2x. The leggings were easy to get on and very comfortable to wear. I wore them to work out in and they did not stay up in the back like others claimed. But that is not a big deal for me.
Products were exactly as advertised. Perfect fitting and great quality.
I ordered 3 items. All 3 arrived together. I immediately returned all 3 items at the same time in the same package. I received an email confirming a credit for only one item. I inquired about the full refund for the other 2 items and have not gotten a response. Please let me know when I can expect my full refund.
Originally purchased the XL with the side zipper. I couldn't get it on and the zipper on the side makes it even harder so I got a 2x with a front zipper and these shoulder straps. Well the 2x was a bit too big; the were too easy to get on annd the could come up higher on the back and those straps were uncomfortable. I had to remove them but the fabric and the ability to smooth out your look is great.
I was expecting my garment that I ordered having a little more compression around my torso area. I didn't get that.
I got what I ordered. It was really nice. It makes my dress look good.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

