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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,797
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,582 reviews

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New York
1 review
0 helpful votes
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Comfy
March 30, 2025

Yes I do like it coz it's smooth and I nice fitting

Date of experience: March 20, 2025
Washington
1 review
0 helpful votes
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Works and I'm happy
March 30, 2025

Really liked that my order fit. Will buy from here again

Date of experience: March 20, 2025
California
1 review
0 helpful votes
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Happy
March 30, 2025

I love both products I ordered.the one that goes around my back doesn't fit size is to small. I gave it to my gym partner & she loves it.

Date of experience: March 20, 2025
Canada
1 review
0 helpful votes
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Customer service could be better
March 30, 2025

I emailed for a return or exchange, and was sent a link to review the wrap I bought, and to pick out a new one. We'll the link didnt work and no one has contacted me back since then. This was 3 weeks ago.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 8, 2025
Texas
1 review
0 helpful votes
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Love these products
March 30, 2025

They make my body look great and makes me work hard to work at making my body look great and feel healthy! This lady is definitely working on keeping her sexy baby! Yesssss

Date of experience: March 20, 2025
Maryland
1 review
0 helpful votes
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Love it
March 30, 2025

My experience with Shapellx's has always and will continue to be phenomenal. I trust this company more than others (Who shall not be named). The delivery is always on time with no problems at all. I will continue to buy products from here. Question: Do guys ever think about making your own Sweat Cream?

Date of experience: March 20, 2025
Kentucky
1 review
0 helpful votes
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It was fine
March 30, 2025

The product is good but I'm getting really aggravated by every company expecting that I give a review for every single product I receive. Not to mention asking for reviews on customer service is I email with a representative. Seriously, this culture of expectations of a review has gotten way out of hand.
There. There's your demanded review.

Date of experience: March 20, 2025
Massachusetts
1 review
0 helpful votes
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Great products - awesome prices
March 30, 2025

The wide range of options really makes it easy to find shapewear for any occasion! The shapewear jumpsuit is my favorite new addition to my closet! And I'll definitely need getting it in all the colors! Everything is made with high quality materials and is super durable, but most importantly - super comfortable.

Date of experience: February 23, 2025
Minnesota
1 review
0 helpful votes
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Delightful
March 29, 2025

My original order was a waist trainer and bra. I had purchased a few waist trainers from Amazon and returned all for various reasons--zipper broke first day (while at work), zipper was so big it stuck out (prominently) in every top I wore, etc.

When I zipped the NeoSweat® Core Control Latex Waist Trainer up first time, I knew we had a winner. Lovely quality, supportive, well made. The zipper is still a bit long and I can her it jangle when I walk but it doesn't stick out and I tell myself that no one notices the jangle... I do get hot in it too but what do you expect? I'm a size 6 and got the small.

The Underwire Push-Up Bra was also lovely quality, supportive, comfortable, smoothing. I'm a D (DD?) so no bralettes for me, always hunting for that solid everyday basic. This is the first wide under strap(?) I've tried and I really like it. However, it was a bit too big. Tried to exchange for a 32 but they don't carry it.

"Ok, nevermind, thanks..." But Emily said hold up girl, we can get you something else. I was like if you insist! Went with the Seamless Sculpt Strapless Thong Bodysuit size xs/s in bronze... just to keep on standby for special occasions. ;) Highly recommend! Much love to you all!

Date of experience: March 19, 2025
Oregon
1 review
0 helpful votes
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Very good
March 29, 2025

Makes me feel thinner, lol
I felt good when I was it.
It was a little difficult to get on at first but after I got a hang of it I was fine.

Date of experience: March 19, 2025
Michigan
1 review
0 helpful votes
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Great.
March 29, 2025

I ordered my items before. Thia order was the same in different colors. I really like Shapellx.

Date of experience: March 19, 2025
Ohio
1 review
0 helpful votes
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Love it
March 29, 2025

Love it been the best thing ever! The fit is perfect fit and the shipping was fast and I enjoy the fit.

Date of experience: March 19, 2025
New Jersey
1 review
0 helpful votes
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Nice
March 29, 2025

Wonderful that's all i gotta say no need to say anything else a good experience

Date of experience: March 18, 2025
South Dakota
1 review
0 helpful votes
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Bad quality
March 29, 2025

Middle metal piece came out first time I wore it. Tight but doesn't even everything out.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 18, 2025
New York
1 review
0 helpful votes
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It fits well, and makes your clothes look ten times better on you. It's very comfortable

Date of experience: March 9, 2025
Tennessee
1 review
0 helpful votes
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Didn't work for me
March 29, 2025

Did not flattened tummy but it flattened my bottom. Im guessing it's for thick women

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 18, 2025
New York
1 review
0 helpful votes
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This company has kept in touch with me anytime I needed assistance and if I needed correct size they made sure of it. I l9ve all shapewear I have purchased. My recent one was pushup bra and I got wrong size but I was able to give family member one and got another free. The quality is just phenomenal!

Date of experience: March 18, 2025
Texas
1 review
0 helpful votes
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Happy customer
March 29, 2025

I was a little skeptical on purchasing online because of the whole fitting process. I did base my garment on the measurement chart. I was just a tad bit off. It was more of a comfortable fit which I was ok with. Next time I will go down a size. Shipping came a day earlier than I expected

Date of experience: March 18, 2025
California
1 review
0 helpful votes
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Sizing
March 29, 2025

Items were to small and not accurate to the size by measurements shared

Date of experience: March 18, 2025
Texas
1 review
0 helpful votes
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No way,
March 28, 2025

I normally purchase my shapers from another company but this time they didn't have what I was looking for. I bought this shaper from Shapellx and I very much doubt I will ever be purchasing anything else from their site.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 18, 2025