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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
High quality! As pictures! True to size - I love this suit
I was worried at first about sizing since I measured an XS, but it fits perfectly! My suit is also super comfortable, which is much appreciated and particularly surprising given I am trans.
Thanks for my item I purchased and the gift. May God continue to bless us all in Jesus name amen
Due to chemotherapy treatments and the steroids my oncologists pumped in me cause me to gain 50 extra pounds. I have been so sad about my stomach. But when I put on my Shapellx, WHEW! I'm like, she's baaaack! Yess! Love this thing! I'm definitely purchasing more! It's such a confidence booster!
I originally ordered a size too small, reached out for customer support. And got the replacement just days before my wedding. I tried it on and it fits perfectly. The snatcherization is real!
It was an awesome experience. Very simple to work with. Many options to choose from
I loved the shapewear fits well. Only thing is the wire does dig into my skin a little but I'll just put a padding in that area. No biggy
It was well made, just to small so I returned it. Customer service was great.
This shaper is amazing! I wish I had if many years ago. I have not met one other shaper that stands by its advertised principles.
The material was good quality just needed a buffer size. Garment runs small
Fits really well. I could of gotten a small though. I absolutely love it
Awesome. Got my delivery in good time nice pieces even liked surprise piece for discount price.
I heard about it from Instagram this my second purchase
I ordered this swimsuit and if it's perfectly, it is nice. The color is bright and vibrant. I will be ordering it again.
There were plenty of videos for each product which made me come to a decision faster. This was helpful and pushed me to hit buy instead of ghosting my cart.
Quality and works well sturdy and snatching fabric is breathe
I found this shaper to have great hold, just needs work getting it up.
This fits perfect, I am excited to have it for under my wedding dress.
My overall experience was good. Loved my purchase! Second purchase not so much, will definitely purchase again
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

