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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,799
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,429 reviews

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Minnesota
1 review
0 helpful votes
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Love these swimsuits
March 28, 2025

High quality! As pictures! True to size - I love this suit

Date of experience: March 17, 2025
California
1 review
0 helpful votes
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Perfect for prom!
March 28, 2025

I was worried at first about sizing since I measured an XS, but it fits perfectly! My suit is also super comfortable, which is much appreciated and particularly surprising given I am trans.

Date of experience: March 17, 2025
Georgia
1 review
0 helpful votes
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Blessed
March 28, 2025

Thanks for my item I purchased and the gift. May God continue to bless us all in Jesus name amen

Date of experience: March 17, 2025
New York
1 review
0 helpful votes
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Amazing
March 28, 2025

The quality and product is as expected. I'm satisfied with my order.

Date of experience: March 17, 2025
North Carolina
1 review
0 helpful votes
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Chemo Belly
March 27, 2025

Due to chemotherapy treatments and the steroids my oncologists pumped in me cause me to gain 50 extra pounds. I have been so sad about my stomach. But when I put on my Shapellx, WHEW! I'm like, she's baaaack! Yess! Love this thing! I'm definitely purchasing more! It's such a confidence booster!

Date of experience: March 17, 2025
Florida
1 review
0 helpful votes
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Fast and efficient service
March 27, 2025

I originally ordered a size too small, reached out for customer support. And got the replacement just days before my wedding. I tried it on and it fits perfectly. The snatcherization is real!

Date of experience: March 17, 2025
California
2 reviews
0 helpful votes
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Hour Glass shape
March 27, 2025

It was an awesome experience. Very simple to work with. Many options to choose from

Date of experience: March 17, 2025
Texas
1 review
0 helpful votes
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Very nice
March 27, 2025

I loved the shapewear fits well. Only thing is the wire does dig into my skin a little but I'll just put a padding in that area. No biggy

Date of experience: March 17, 2025
North Carolina
1 review
0 helpful votes
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Product ran small
March 27, 2025

It was well made, just to small so I returned it. Customer service was great.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 17, 2025
New Jersey
2 reviews
0 helpful votes
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This shaper is amazing! I wish I had if many years ago. I have not met one other shaper that stands by its advertised principles.

Date of experience: March 17, 2025
Illinois
1 review
0 helpful votes
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Needed a larger size
March 27, 2025

The material was good quality just needed a buffer size. Garment runs small

Date of experience: March 17, 2025
Pennsylvania
1 review
0 helpful votes
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Great shape wear
March 27, 2025

Fits really well. I could of gotten a small though. I absolutely love it

Date of experience: March 17, 2025
New York
1 review
0 helpful votes
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On time.
March 27, 2025

Awesome. Got my delivery in good time nice pieces even liked surprise piece for discount price.

Date of experience: March 17, 2025
California
1 review
0 helpful votes
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It'll Work!
March 27, 2025

I heard about it from Instagram this my second purchase

Date of experience: March 16, 2025
Georgia
1 review
0 helpful votes
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Best swimsuit ever
March 26, 2025

I ordered this swimsuit and if it's perfectly, it is nice. The color is bright and vibrant. I will be ordering it again.

Date of experience: March 16, 2025
Illinois
1 review
0 helpful votes
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No buyer's remorse here!
March 26, 2025

There were plenty of videos for each product which made me come to a decision faster. This was helpful and pushed me to hit buy instead of ghosting my cart.

Date of experience: March 16, 2025
Georgia
1 review
0 helpful votes
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As described
March 26, 2025

Quality and works well sturdy and snatching fabric is breathe

Date of experience: March 16, 2025
New York
1 review
0 helpful votes
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Great hold and comfort
March 26, 2025

I found this shaper to have great hold, just needs work getting it up.

Date of experience: March 16, 2025
Florida
1 review
0 helpful votes
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Perfect Fit
March 26, 2025

This fits perfect, I am excited to have it for under my wedding dress.

Date of experience: March 16, 2025
Florida
1 review
0 helpful votes
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Review
March 26, 2025

My overall experience was good. Loved my purchase! Second purchase not so much, will definitely purchase again

Date of experience: March 16, 2025