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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I only shop Shapellx for my slim figured-look! I have yet to buy a piece of shapewear I did not like from them.
Good quality girdle but didn't fit me. Trying to return it.
I ordered, you sent it, I received it and now you have been bugging me for a review. We're done.
Depending on your size you might want to go up a size 😉
I ordered for the first time, and I was helped in a fast and efficient way. I received my product and I really like, I love the 3 pieces I ordered all pieces fit the way I wanted. I will keep ordering form shapellx in the future.
As well as helping me with my figure and helping me feel more comfortable going out. It really helps with my posture more than I would've ever thought
I order one size an they sent me wrong size xs an I order a LG still waiting for issue to be reslvef
The stiching is very bulky and when I wore it under a dress that was fitted it showed through. Live and learn.
I to try to get the perfect size and the o finally had to pay for the 3rd items to be sent back instead of free shipping
I love all my shapewear I have ordered from Shapellx thus far. I have more items in my cart right now! I love the fit and the support of all shapewear I have bought.
For my overall shape I should have sized down but bc if my chest I needed to size up…and I can't use this shapeless as it rolls down and that was the main reason I purchased this
I'm trying to make an exchange for a smaller size but can't get a return label.
Had several coupon codes, none of them worked. Why give the codes, then don't acknowledge them?
I am still waiting on a refund. I shipped it back over a week ago.the shipping cost was outrageous. So I would very much like my refund, since you don't refund shipping cost
The surprise i received was a dress. It is nice and sexy. But a bit too tight
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

