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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,800
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,382 reviews

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Louisiana
1 review
0 helpful votes
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Shapellx is my go-to shapewear!
March 25, 2025

I only shop Shapellx for my slim figured-look! I have yet to buy a piece of shapewear I did not like from them.

Date of experience: March 14, 2025
California
1 review
0 helpful votes
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Good quality but it didn't fit.
March 24, 2025

Good quality girdle but didn't fit me. Trying to return it.

Date of experience: March 14, 2025
Washington
1 review
0 helpful votes
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Received what I ordered
March 24, 2025

I ordered, you sent it, I received it and now you have been bugging me for a review. We're done.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 14, 2025
Virginia
1 review
0 helpful votes
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Love it
March 24, 2025

Depending on your size you might want to go up a size 😉

Date of experience: March 14, 2025
California
1 review
0 helpful votes
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Loved the Product
March 24, 2025

I ordered for the first time, and I was helped in a fast and efficient way. I received my product and I really like, I love the 3 pieces I ordered all pieces fit the way I wanted. I will keep ordering form shapellx in the future.

Date of experience: March 14, 2025
Missouri
1 review
0 helpful votes
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Absolutely love it
March 24, 2025

As well as helping me with my figure and helping me feel more comfortable going out. It really helps with my posture more than I would've ever thought

Date of experience: March 14, 2025
New York
1 review
0 helpful votes
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Snatched
March 23, 2025

The whole experience was smooth😎 i received a coupon and used it!

Date of experience: March 13, 2025
Alabama
1 review
0 helpful votes
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I love the product
March 23, 2025

I order one size an they sent me wrong size xs an I order a LG still waiting for issue to be reslvef

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 13, 2025
New Jersey
1 review
0 helpful votes
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Stiching
March 23, 2025

The stiching is very bulky and when I wore it under a dress that was fitted it showed through. Live and learn.

Date of experience: March 13, 2025
North Carolina
1 review
0 helpful votes
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Overall Satisfied
March 23, 2025

I to try to get the perfect size and the o finally had to pay for the 3rd items to be sent back instead of free shipping

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 13, 2025
Ohio
1 review
0 helpful votes
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Product
March 23, 2025

I love all my shapewear I have ordered from Shapellx thus far. I have more items in my cart right now! I love the fit and the support of all shapewear I have bought.

Date of experience: March 13, 2025
Louisiana
1 review
0 helpful votes
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It's okay
March 23, 2025

For my overall shape I should have sized down but bc if my chest I needed to size up…and I can't use this shapeless as it rolls down and that was the main reason I purchased this

Date of experience: March 12, 2025
Florida
1 review
0 helpful votes
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Exchange
March 23, 2025

I'm trying to make an exchange for a smaller size but can't get a return label.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 12, 2025
Mississippi
1 review
0 helpful votes
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I love this item
March 22, 2025

Had several coupon codes, none of them worked. Why give the codes, then don't acknowledge them?

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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Na
March 22, 2025

Just a confusing and frustrating experience at checkout. Got an email for an extra 15%, but don't think the "extra" was applied.

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Satisfaction
March 22, 2025

Very good experiments with it. I liked it very well.

Date of experience: March 12, 2025
North Carolina
1 review
0 helpful votes
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The item was toosmall
March 22, 2025

I am still waiting on a refund. I shipped it back over a week ago.the shipping cost was outrageous. So I would very much like my refund, since you don't refund shipping cost

Date of experience: March 12, 2025
Canada
1 review
0 helpful votes
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Excellent
March 21, 2025

No delay on the product, fits perfectly. Just make sure to measure yourself before ordering

Date of experience: March 11, 2025
South Carolina
1 review
0 helpful votes
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NA
March 21, 2025

Overall I would have to get a bigger size because that is what required.

Date of experience: March 11, 2025
Illinois
1 review
0 helpful votes
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Nice and sexy
March 21, 2025

The surprise i received was a dress. It is nice and sexy. But a bit too tight

Date of experience: March 11, 2025