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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,799
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,304 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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It fits very well I really like it
March 19, 2025

Ordering was quick and easy
I had no problems making or receiving the order everything was well done 👏

Date of experience: March 31, 2025
Virginia
4 reviews
3 helpful votes
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Great product;
Comfortable and makes me look great in my clothes. Contacted customer service due to accidentally ordering an incorrect sized garment; the situation was handled very well.

Date of experience: March 8, 2025
Delaware
1 review
0 helpful votes
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Perfect fit
March 18, 2025

Haven't used much yet, but happy it fits...I like it so far. I'm 6ft, 235 with big thighs and a 3x fits me perfect

Date of experience: March 8, 2025
Illinois
1 review
0 helpful votes
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Almost perfect
March 18, 2025

I ordered a large and I weigh 195LBS and I am 5'1 I should have ordered a XL because it's a lil hard for me to get into them. But once I do they make me look great snatched my tummy and my buns look great. I will be ordering again

Date of experience: March 1, 2025
New York
1 review
0 helpful votes
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This was my first experience with this company and I really like what you have and I will be ordering more items I will recommend my family and friends to buy some items from Shapelix.

Date of experience: April 1, 2025
Michigan
1 review
0 helpful votes
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New Shape Wear
March 18, 2025

I love my new body shaper it does exactly what is suppose to do! Shapellx definitely understood the assignment! Will be purchasing more items in the future

Date of experience: March 8, 2025
California
1 review
0 helpful votes
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Amazing
March 18, 2025

They all did what they needed to do. It held everything in without feeling uncomfortable.

Date of experience: March 7, 2025
Illinois
1 review
0 helpful votes
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I love shapellx
March 18, 2025

Omg I just love the new addition of shapewear I got from shapewearllx. This by far my favorite of all the shape wear I have from them it's so sexy and feminine. I will forever be a loyal customer.

Date of experience: March 7, 2025
Alabama
1 review
0 helpful votes
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Fast shipping, and the material is fantastic. The only thing that I didn't care for was my surprise gift, that I paid for. It was not worth what I paid, but I am still thankful.

Date of experience: March 7, 2025
Connecticut
1 review
0 helpful votes
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Product is well made
March 18, 2025

It was very uncomfortable for me z bras only,the other stuff is ok and am still waiting on an exchange am I getting a return label or what,thats from my first order

Date of experience: March 7, 2025
Michigan
1 review
0 helpful votes
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Snatched
March 17, 2025

If you are looking for a good shapewear I recommend I felt confident and it held me in the rt places. I will be ordering again

Date of experience: March 7, 2025
Texas
1 review
0 helpful votes
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Perfect Fit
March 17, 2025

I had a problem getting my order I reached out via email and they resolved my shipment quickly and promptly and I love the product I will keep ordering

Date of experience: March 10, 2025
Missouri
1 review
0 helpful votes
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Dissatisfied
March 17, 2025

Flimsy, does not have support in the critical areas. Does nothing for "apron" area. Inches the waist but the "apron/fupa" area is not supported properly.

Date of experience: March 7, 2025
Massachusetts
1 review
0 helpful votes
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Great quality
March 17, 2025

Fits great and it is great quality. The size it just right I am usually a medium. The cup was a bit big but that is because I am a size A, but my dress has straps so that won't be an issue I will be using it strapless.

Date of experience: March 7, 2025
North Carolina
1 review
0 helpful votes
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No Response -
March 17, 2025

I have a issue with the order I placed. I submitted a ticket: (Ticket Number: *******
Subject: New customer message on February 28,2025, at 4:41 am). I was asked not to reply, and I should expect a response with in 24-48 hours. I have not received solution as of today. March 7,2025. If I do not hear anything asap. I will send the unworn items back and would expect a full refund. That is bad business. I expected a better experience. This experience makes me not want to shop with this company. It would be less of a headache to shop at a local store. This experience has not been good for me.

Date of experience: February 27, 2025
California
1 review
0 helpful votes
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Good but not good
March 17, 2025

The quality is great, no issues there at all. But for my body, this shapewear doesn't really work. It emphasizes my back rolls because of where the top of the garment sits. It's like a muffin top but on back fat. I'd need a second piece to overlap, like a good back smoothing bra that covers a lot of real estate.

Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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I thought the 1X would be too small, but it was fine. I am APPROXIMATELY 47-37 -47, around a size 16,230@,5'7".

Date of experience: March 6, 2025
Florida
1 review
0 helpful votes
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Great
March 16, 2025

Great 👍 I'm very satisfied with my experience with the company.

Date of experience: March 30, 2025
New York
1 review
0 helpful votes
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Fast
March 16, 2025

Quick and easy, great product, happy with it all. Satisfied

Date of experience: March 27, 2025
California
1 review
0 helpful votes
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10/10
March 16, 2025

Great customer support they respond real quick. Would buy from here again

Date of experience: March 5, 2025