On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Maybe I just got the wrong size but I went off size chart. Top kept rolling down, had to adjust it all day. Was uncomfortable and couldn't wait to take it off at end of day. I will say I do really like the clasp and zipper. I felt very supported and it was easy and fast to undo. But overall disappointed
Love the shape were but the only thing was too small I normally were L but I will order xL for future order.
I have never been disappointed with my order. I have even bragged to coworkers and friends. I placed an order for two bras and received them. I love how they compliment my gurls and hold them up.
Tag to garment not attached and can't return it if I wanted to due to your policy.
The bras came, and they look nice, but the fit is a bit small and tight. Im sure I purchased my correct measurements. All of my bras are the same. I have to send them back for an exchange. My advice is to size up.
I can wear it all day. My only hope is that they made one with more compression in the belly area.
On the website they suggested to go a size bigger but I did and my shapewear came to big. But the quality is good and it is comfortable.
I now have a total of 3 types of shapers and I do like the quality and fir
Experience was great! Sizing chart and description of items was thorough. I'll know more once I receive my purchase. I'm excited!
All that you have to go through to get a refund is crazy. But luv the piece that I kept
All in all, I love Shapellx as a company however I wish there was more shape ware that focused on lower stomach control as opposed to just waist and upper belly. Out of all the products that I have tried there is only a couple that really make my lower belly pouch not so noticeable, whereas the rest of them kinda almost make it look worse, making it hard for me to wear. All your Shape ware is amazing quality as far as the fabric goes super comfy to wear I've always had timely delivery and when I did have an issue with sizes, I was able to swap or return with ease. I highly recommend you guys as a company, but I also wished that you use more women for your ads that are shaped like average women not the ones that already have no bellies and curves/big butts. It could be a bit misleading. I also wish that this last product that I got had more bust control, especially being a bigger chested girl that kind of still sag and don't sit up as much as I would like them too. With all that being said, I'm still a loyal customer and can't wait to see what new products come next.
Service is good I just ordered the wrong size, it would be a better purchase if the bust had padding
Best shaper on the market, I have purchased less expensive shapers and more expensive nothing has given me the satisfaction like Shapellx
I received my package promptly, in fact I was unsure if it would arrive in time for my trip due to it only being a week away but it arrived the day before we left! I hadn't realized the shaper had inserts in the rear and hip dips so that was a surprise(only bc I didn't pay close enough attention as I was preoccupied with finding a backless option). At first I felt a little embarrassed but as I was in a rush I hadn't had time to figure out how to remove them. Im actually glad I didn't bc the little pads weren't as body changing as Id feared and even though I have now figured out how to remove and insert them I've come to love how my hips in particular look with my hip dips rounded out! This has become my favorite shaper whether I'm wearing a backless dress/shirt or not. The shaping is so natural looking, cinches in all of the right places without giving that "stuffed sausage" look (and feel)and just makes anything you wear look more flattering and "put together". This shaper far exceeded any and all expectations and I would recommend to anyone needing a great but natural looking shaper!
I am pleased with the products and services I have received.
My experience was great. I received my order very quick.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members