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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I got my order and was Wowed with the package. I initially felt bad for wasting my Mooney because it was looking very small and wished I'd picked the next size but menhhhh! It was excellent and make my body feel great ….
Unfortunately it didn't work for me. It's not flattening my midsection like I need it to. $60 down the drain.
My experience has been good so far. I just need to find out how to return one of the items.
Does not really help my fupa. I still look lumpy. Would work for someone with a belly that doesn't have an odd shape.
The products is exactly what I was looking for and arrived on time
Im truly disappointed in my purchase and wish I could return. First, the delivery was over a week late, after several guarantees that I would receive my order by Feb. 28th...didn't receive on time as promised. Furthermore, the garment was not at all what I expected and did not fit, very very disappointed.
My shopping experience was great. This is the second time shopping here and I am always happy with the products.
I requested a return label. I did receive the return label. I return the item on March 3,2025. Your company received it March 8,2025. I have requested my refund twice and I really don't understand what's the issue with refunding my money. To me this is very poor business. Could you please look into the issue and fix it.
Thank you
I was truly surprised when I saw the material arrive. It was well packed with care in stylish packaging. The first impression was great!
I placed the order based on my current and normal size, but the item did not fit, and unfortunately, I had thrown away the packaging prior to trying it on. So I am not satisfied with it because it doesn't fit.
This is my 4th order with the company and I haven't been disappointed
I ordered product and tried to get updates and exchange but communication was horrible
I read reviews and followed the size chart and couldn't get them on at all. Not only that; I wasted money and can't wear either piece that I purchased. I'm so disappointed. I'm not sure if I'll shop again anytime soon.
Yes I do like it coz it's smooth and I nice fitting
Really liked that my order fit. Will buy from here again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members