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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,799
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,430 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Is perfect and it fits good on me, and i don't regret buying it

Date of experience: March 24, 2025
Georgia
1 review
0 helpful votes
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Snatched
April 3, 2025

This is one waist pincher that has been very effective, thus far.

Date of experience: March 24, 2025
Florida
1 review
0 helpful votes
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From Ordering to receiving the shape wear was very good and all question was answered. My only issue is that the zipper broken in between the legs, its like is slides off track and wont zip.

Date of experience: March 27, 2025
Florida
1 review
0 helpful votes
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One peice body suit
April 3, 2025

I'm 5'1 and 220 lbs. I ordered the 5x and it was rather difficult to get on Once I managed to get it on with the help of my husband, it was very comfortable and definitely smoothed out my body

Date of experience: March 24, 2025
New Mexico
1 review
0 helpful votes
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Me experience is confusing I did as asked about taking a picture and wait for email. All I was given was continually asked survey questions about my experience.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 24, 2025
Mississippi
1 review
0 helpful votes
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Awesome
April 3, 2025

I loved the item I ordered some other items it feel awesome and the shape and the butt lift i love it thank you

Date of experience: March 24, 2025
Florida
1 review
0 helpful votes
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Timely shipping, great shaper
April 3, 2025

Thanks for the timely order. The shaper definitely sucks in my tummy.

Date of experience: March 24, 2025
Wisconsin
1 review
0 helpful votes
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Too soon to tell
April 3, 2025

I bought my item for a very special event, that has not happened yet. I would love to rate it after my event.

Date of experience: March 23, 2025
Virginia
1 review
0 helpful votes
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This is comfortable shape wear
April 2, 2025

Great service. Quick delivery. Comfortable shape wear

Date of experience: March 23, 2025
Georgia
1 review
0 helpful votes
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I love my shapewear.
April 2, 2025

I had a wonderful experience. Will be making another purchase.

Date of experience: March 23, 2025
Florida
1 review
0 helpful votes
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Excellent Service
April 2, 2025

Great experience and the customer service representative was very patient with ne

Date of experience: March 23, 2025
California
1 review
0 helpful votes
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It had me looking fabulous!
April 2, 2025

It fitted so well I loved everything about it and the dress I wore with it made a great difference with the trainer on

Date of experience: March 22, 2025
New York
1 review
0 helpful votes
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The deliverer threw my product on the lawn instead of the porch. How rude. The item is lovely, but too small..

Date of experience: March 22, 2025
Texas
1 review
0 helpful votes
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Show stopper Swimsuit
April 1, 2025

Suit was lovely, had a vibrant color and came on time.

Date of experience: March 22, 2025
Georgia
1 review
0 helpful votes
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Color i ordered wasnt in stock
April 1, 2025

I had originally ordered a black item but they didnt have it in stock so I ended up getting a dark brown shaper instead.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 22, 2025
Ohio
1 review
0 helpful votes
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Ok
April 1, 2025

I got it and it fits better than the small. Thank you so much.

Date of experience: March 22, 2025
Ohio
1 review
0 helpful votes
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A unique experience
April 1, 2025

I got my order and was Wowed with the package. I initially felt bad for wasting my Mooney because it was looking very small and wished I'd picked the next size but menhhhh! It was excellent and make my body feel great ….

Date of experience: March 22, 2025
Ohio
1 review
0 helpful votes
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To small
April 1, 2025

I received a body suit it was to small for me. Was expecting it to fit properly. Especially since it is for shape

Date of experience: March 22, 2025
Tennessee
1 review
0 helpful votes
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Not pleased
April 1, 2025

Unfortunately it didn't work for me. It's not flattening my midsection like I need it to. $60 down the drain.

Date of experience: March 21, 2025
Virginia
1 review
0 helpful votes
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My experience has been good so far. I just need to find out how to return one of the items.

Date of experience: March 29, 2025