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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I absolutely love this shape wear it does what it's supposed to do. I had a little mishap with it but it was resolved quickly. Outstanding customer service.
It fits awesome, sucks in all my rolls in my stomach and back! Would love to purchase some more Shapellx wear very soon!
They are Amazing customer service who resolve problems right away
Waiting on an exchange and have been given the run around for almost two weeks
I did not feel the sizing was accurate and was not happy with my purchase.
I have reached out by email and sent 2 ticket numbers. Nobody has responded back and my 30days is almost up. I received a 2x and I need a 3x.
It was very hard to get on but wondered if I should have downsized. But it was fine overall. I liked the fact that I couldn't or didn't puncture it by mistake. Good material.
Customer service is beautiful, very patient. The color of the product and quantity is a 5 star. How ever it leaves fat gushing out on my back between my bra and the Shapellx. It holds in very nice but just not the top bra gush.
Is perfect and it fits good on me, and i don't regret buying it
From Ordering to receiving the shape wear was very good and all question was answered. My only issue is that the zipper broken in between the legs, its like is slides off track and wont zip.
I'm 5'1 and 220 lbs. I ordered the 5x and it was rather difficult to get on Once I managed to get it on with the help of my husband, it was very comfortable and definitely smoothed out my body
Me experience is confusing I did as asked about taking a picture and wait for email. All I was given was continually asked survey questions about my experience.
Thanks for the timely order. The shaper definitely sucks in my tummy.
I bought my item for a very special event, that has not happened yet. I would love to rate it after my event.
Great service. Quick delivery. Comfortable shape wear
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members