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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I rated 3 stars. As a first time customer the first impression was not good. I placed an order for two items, a bra and a shapewear. The order was recieved, the bra I ordered is amazing. Fits like a glove and love how it shapes my chest and back area. Bra is very comfortable. As for the ShapeLLX wear. The shapewear received was NOT the item, it wasn't even the brand. Furthermore the item was covered in human and animal hair, disgusting. I took pictures of it and emailed ShapeLLX of the erroneous order. I received a response and a replacement was sent. This time being the correct order. I am happy the issue was resolved and the item received was correct. Thank you for the replacement.
It fit so good,easy access to use the bathroom and easy to access
Was initially missing product, they sent me the product that was missing.
I am 5'3 280. I got the size 2x because I'd seen WAY bigger women than me get a 2x and that's where I made my mistake. I carry most my weight in my tummy so after a few hours the material rolled under my tummy, insinuating my hanging belly. Overall beautiful and comfortable dress. 10/10 would recommend
I am very pleased with both the product and the service. The quality exceeded my expectations, and the customer support was excellent. I highly recommend it!
The zipper between my legs broke the first time I wore it. But it holds you in nice.
The shaper fits beautifully but it took too long to come in.
It was not what I expected and I did not like how it looked on me
They were a little tighter than expected, but overall the results are good.
It was not what I expected. I thought it would snatch me it did not.
Wonderful garment recommended 10 /10 ladies get it
It was and great experience. Service was great and it didn't take long to get it.
I absolutely love this shape wear it does what it's supposed to do. I had a little mishap with it but it was resolved quickly. Outstanding customer service.
It fits awesome, sucks in all my rolls in my stomach and back! Would love to purchase some more Shapellx wear very soon!
They are Amazing customer service who resolve problems right away
Waiting on an exchange and have been given the run around for almost two weeks
I did not feel the sizing was accurate and was not happy with my purchase.
I have reached out by email and sent 2 ticket numbers. Nobody has responded back and my 30days is almost up. I received a 2x and I need a 3x.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members