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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Shipping took quite long, but the product is great so it was worth it.
I have only worn the garment a couple of times, but am happy with my purchase. Silky fabric without scratchy material, great support and nicely priced.
I'm really skeptical about ordering from them again because the first time they sent me the incorrect size and haven't sent me a label as to how to return it
I ordered 2 items the mist weave skin flow full coverage and it fits perfectly. I also ordered 2 bras and could not wear them. I ordered a size too small and will exchange them for a larger size. I have never been disappointed with any of my items from Shapellx.
Able to order with ease as long as the size you want is in stock.
The only issue I had with "Reviews" they listed a size some ordered but do waist measurements. Plus, people with the same measurements ordered different sizes and it was a guessing game on what size to order.
Fit chart doesn't go along with what reviews say. And many of the reviews will say weight and size they bought but not so much their waist size. Fit chart says 28 inch waist should get S or M, but model size recommendation for a 28 inch wait says L. So it is hard to really decide what size to get, so I'm hoping I chose the right sizes.
My first experience was remarkable. I was sooo happy to find a product that really did what it was suppose to DO! I have more confidence and I look even better I'my clothes. I definitely will be purchasing AGAIN!
Very Easy to order. I hope the protection plan is true.
Shopping was fine and I received the shapewear Quickly. Umfortunately due to my disability, I cannot twist in order to close the garment and it rolls at my waist.
Love the overall fit, longer back for coverage of those challenging areas and the cup support.
I have tried repeatedly to communicate with you with little success. I want to return items for refund but have not had success. Return site does not appear to be responding. I am getting a little tired of this. I keep getting emails telling me to quit sending notices. I don't want a gift card. I don't want a replacement item. I just want my money back!
Purchasing this shapewear has been the best decision I have made, hands down! I have purchased other shapewear products and it worked ok but this one has been a game changer! Comfortable, breathable, simply amazing! Definitely will save mu coins to purchase additional products!
I like the colors (black n brown) however the cup size is too big. I'm in the process of sending them back for a smaller cup size I hope this will not be a problem. I would like a 48 C for both bras.
My lower abdominal isn't much but I was able to still see it and I sized down.
Envío en el tiempo requerido, los productos de excelente calidad
The panel beneath the cups began rolling up immediatley uponm my first wearing. Super disappointing as I purchased two. Will not try again.
I'm a busty woman and wanted to find a bra that was not only comfortable but provided enough support. So far, I have purchased 3 bras and they're all perfect. I will definitely purchase more.
I received my order in a timely manner and I was very pleased with the products
I am an actress and this is the perfect shapewear to wear under all of my costumes and the strap in the back is perfect to slide my mic onto for it to stay securely on my body when I don't wear a wig
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members