On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great to wear all my dresses. It was a great experience for me
Order came quickly. Very happy with my purchase. Would definitely recommend
Need a larger size so product didn't work. I will reorder a different size.
There's no consistency on the fit of the garments. I am a 3X and I ordered a 3X and 4X and struggled to get the garments on and the end result I was uncomfortable. I think I was so convinced by the ads that this would be a garment for me based upon some of the reviews and it just did not work out that way
It's a great product once it gets on but too hard to put on & I even ordered 2 sizes up but just the way it's made.
No one is contacting me on how to return my item. My item is to small and I really need to return it. So I pray someone contact me so I can return this item immediately. This is not a good look for people to spend their money and do not have a way to contact someone after their purchase. Please help!
Great experience overall… shipping is early, customer service was great
Great experience with the delivery and product. I love the swimsuit.
I was a little worried about the fit, but using the size chart provided everything fit perfectly. Thank you! 🥰
I'm at an age where I miss my younger body. This swimwear made me feel beautiful again. Thank you
I always have a wonderful experience when shopping on site and delivery. I just wish the surprised gift was in my size. It's never anything that benefits me. That's my only issue just start sending things and sizes that benefit the customer size when we're paying extra for a surprise gift. I received a small size shape wear.
This sharper is really good. I like it a lot. It fits perfectly.
I purchased 3 items and out of the 3 the air, slim butt lifting that hooks and zips on the side, snatched my whole life in and I absolutely love it. I purchased it in two colors.
This is a great shapewear. I ordered a medium that works great for me. It holds just like they say it does.
Great easy to order like the mystery thing fun to open and be surprised
Shipping was fast. Items were as described and it holds you in.
Really? Am not impressed, I had a return. They told me they would replace it, but have not seen anything yet.
It makes a difference when you put the clothes on and you look good
Love the shapeware panties. Hugged everything in. I ordered the size recommended (XL) however, I should have gone with my usual size (L) for an even better fit.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members