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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Shipping was fast. Items were as described and it holds you in.
Really? Am not impressed, I had a return. They told me they would replace it, but have not seen anything yet.
It makes a difference when you put the clothes on and you look good
Love the shapeware panties. Hugged everything in. I ordered the size recommended (XL) however, I should have gone with my usual size (L) for an even better fit.
Love how it ticks it all in and so comfortably. Easy to put on and gives a great feeling and look.
I actually purchased the wrong item but customer service responded promptly, they both look nice, I've worn the shorts and had some roll at the top of the shorts.
Shopping made easy; nice surprise gifts-one i had to give away but over all a nice gift. They don't say how hard they are to put on. If I sized up it wouldn't fit properly. Feel is great. Not disappointed but won't buy more because of the difficulties putting them on.
When I tell you this shape wear was right on time! It was! I looked snatched in my dress and my butt was sitting up!
I wish there was an actual store in New York City so I wouldn't have to return via postal. Overall me experience with Shapellx has been great. Waiting for them to send a bigger size in the air flow shorts. It made a biggggg difference in how my dress fit.
From ordering to getting the product, has been a great experience
My shaper was perfect and it was true to size, I didn't use the straps due to the type of dress I was wearing and it held my boobs in place pretty good! I have zero complaints.
Should had went a size smaller great product and great fit. Im short so its a little long on me. But i love the material
Timely delivery.
Quality swimsuit, well made.
Fit is as expected.
Too little n I got sizer bigger than my size. I love the material and the potential work. Maybe I need to size up. Then I feel like it'll be to big
Both products look and fit perfectly. This was my 1st purchase. So glad I gave a new go to for all shape wear needs!
Fast shipping, the products are amazing and very comfortable
I had no problems placing the order to receiving the order. Every step of the way was well orchestrated.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

