On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The quality is great but please know how to order. I've never ordered one before and I didn't know to order above your size. O thought you are supposed to order smaller than your normal size so mine doesn't fit. This is so disappointing.
I had issues with sizing and the customer service I received was top notch!
The product itself was great quality and as shown in photos. Unfortunately it did not fit me correctly and I had to return it.
Great quality, prompt processing and delivery. No hassle return. I am hooked for life.
Just don't know how it will fit just a little scary
Easy ordering, fast delivery and beautifully made with quality material and true to size
Perfect fit. Everything was going perfect but as soon as I grab the strap on one of the items I never got a chance to pull it up. It broke.
Bought the wrong size the first time gave it away so hopefully this one fits
I will give the bra a 10 on a scale from 1-10. The material is great. The only thing, when ordering I tried to order my bra size, the material is a little stretchy therefore you might want to size down. I ordered extra large and it's too big, I should've ordered a large.
I would like a refund for the items I purchased. They do not fit as I expected. Thank you
This item is true to size, and does exactly what it's supposed to do! Definitely Bigger girl friendly, taller girl friendly! Pictures soon to come.
I love that the products are true to size. Shapewear that actually works for heavier women like me. All the 2X and 3X girlies, Shapellx is the spot to shop!
I wear shapellx every day. It helps me feel pulled together in my clothes. I am a professional who is over 50 years old. I am not trying to be "snatched" just pulled together. Women who are much younger than me will often ask me about what kind of shape wear I use and they end up purchasing it, also. Every person says thank you. I have used more well known brands and I have used lesser brands. None of them support without discomfort like this brand. And none of them hold up to washing like this brand.
The customer service I received is great. I needed my item asap and Shapexll made it happen. Thank you
I placed my order 1 week before going out of town and it arrived 2 day before I left. Perfect timing! I ordered two shape wears both smooth me in the right places and were very comfortable they weren't uncomfortable at all. And using the restroom was a VERY simple process
I love the examples during shopping so I don't have search deep looking for reviews. Plus you guys customers give great feedback over social media
My first purchase was a bundle deal. I can actually say I was impressed with the product
I'm trying the shape wear from all the positive reviews. I'm just a bit curious will it actually smooth me on my bottom half of my body. I'm a curly girl don't need much help but want to wear some clingy clothes.
Very happy with my purchase. Only downside is the crotch area it's not zip which I thought it was but that's my fault. Everything fits well and snatches me in so that I can wear my post pregnancy clothes again now that I am postpartum and gained a bit of weight.
I ordered products several years and even though I had ordered my sizes and even tried several ways and several times... I couldn't use any of the expensive items
This item is so comfortable fits perfectly. Good body sculpture and butt lifting No zip or bone stress. Unfortunately it was discontinued and will appreciate if you can bring it back one last time.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members