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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Would love to have tried them but you can't wear and try a bra with tags on it. Overall they were ok but I returned them. Need more support
It was ok, not the hold that I was expecting from watching your ads.
Here's a cleaner, more polished version of your review with that change included:
"I'm officially a customer for life! The shapewear I originally ordered was in my usual size, but I've lost some weight and didn't take that into consideration, so they ended up being a little big. No worries though—I decided to gift them instead of returning them. I also ordered an extra large bathing suit, and that was the perfect choice because it fits amazingly. I'll definitely be reordering another extra large shape wear for myself!"
To start, I only received half of my order when it shipped to me. I had to email customer service to send the replacement.
I needed to exchange one bra for a bigger size and you have to email customer service asking for permission to return/exchange and then wait on a response.
Before even wearing one of the bras, I washed it and it lost a hook in the wash.
Altogether, not worth the price and hassle of returning/exchanging.
Better off ordering a bra off Amazon.
Wasn't sure of what I was going to get. But definitely happy with my mystery purchase. Will absolutely get that again if offered.
I placed my 1st order of 4 items. 3 bras and one high waisted body slimmer. NOTHING fit. The bras were 1/3 of the size they should have been. The slimmer was very long waisted.
I desperately tried to find an avenue to return a bathing suit that is the wrong size. Because of time restrictions, it was easier to order another Shapellx suit in order to have it on time for vacation. The items return policy is severely lacking. Now I feel as though I'm stuck with a suit that I'll never use!
I can say my shopping experience is good but the product that I have gotten didn't fit, but when I contacted customer service, they accommodated me and got back to me quickly and I appreciate that
I ordered the size recommended and the items did not fit appropriately. I was offered a partial refund or keep the items and get a $60 gift card. So I took the gift card option. I ordered 2 more items at a larger size and they don't fit either.
I like how it fits my tummy and the tatas... but my booty is so flat... it's VERY apparent from behind lol... i will look for something with more butt coverage/lift next time, but my husband absolutely loved it on me!
Bathing suits fit wonderfully, bra fits a little awkward but it was a free gift
It's a no for me on there products It's just not doing what it advertised and that's the problem! I expect to have stomach look flatter and butt bigger. It did not do ether
Size was accurate, swimsuit and bras are very flattering! Took me a while to figure out how the bottom part of the bra was supposed to sit! Maybe there's a way to give instructions cause i was dumb and confused about it at first lol
I love the concept of this swimsuit. Top looked great and a beautiful color. I also love the built-in coverage at the bottom. Only thing I didn't like about It was the way the bottom of the actual swimsuit fit. I've noticed Shapellx has higher cut swimsuits if you're looking for something full coverage and your plus size it's gonna fit a little funny at the bottom, especially if you have a longer torso.
More size options for longer torso and better fit near the crotch
Happy with purchase and to receive an email to find out if I'd gotten my order was icing on the cake will purchase again.
They tore immediately when trying to put them on. In addition, they don't fit properly. I'm 5'4", size 12/14. They stop mid thigh. I'll continue to buy my brand from Amazon
I initially ordered the wrong size. The exchange process was quick and easy. I took the swimsuits back in the opened original bag it came in, and ups handled the rest, free of charge! The new swimsuits fit much better, and honestly may have came back faster than the original order. They obviously take their 100% Fit guarantee seriously!
I read the size guide, but once I received my items, I found the I could've gone smaller. Now I have the hooks as small as they go, but it's a little less supportive than I wanted —and that makes it a little less comfortable.
Difficult to find "comfort" bras with adequate support in larger sizes, so was pleased to find one with good reviews here.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

