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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,797
value
44
quality
3,443
This company responds to reviews on average within 1 day

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37,618 reviews

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New York
1 review
0 helpful votes
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They fit well
June 14, 2025

Haven't really worn this out yet but. I tried them on and they seem to work looks good just tight I must get use to it

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2025
California
1 review
0 helpful votes
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Great Quality
June 14, 2025

The Suit is very supportive and really holds it all in. I was very pleased with the swimsuit and the customer service.

Date of experience: June 4, 2025
California
1 review
0 helpful votes
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I bought 2 different pieces of shapewear. Neither complemented my body. I have a medium belly (size 10), big boobs and muscular arms and legs. It pushed the fat on my hips out at the top of the leg holes and did nothing for my butt. Oh well, was worth a try.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2025
New York
1 review
0 helpful votes
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Felt snatched
June 14, 2025

Was perfect for my halter dress. Snatched in all the right places. Struggled a little to close but thats the point of shapewear. Will buy again

Date of experience: June 3, 2025
Michigan
1 review
0 helpful votes
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Love it the feel!
June 13, 2025

Love the fit! It feels good to my skin and it has me snatched! If you have tried it's a must buy! My hubby thought I'd looked great on my tight fitted dress!

Date of experience: June 3, 2025
South Carolina
1 review
0 helpful votes
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Good product
June 13, 2025

Slight tight but it feels good. Would definitely recommend it. It was definitely worth it……. Love it………………….

Date of experience: June 3, 2025
Oklahoma
1 review
0 helpful votes
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Best shapewear on the market
June 13, 2025

Great quality Great customer support. I have most of their products and love them all. The reward system is top notch.

Date of experience: June 3, 2025
New York
1 review
0 helpful votes
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I purchased the extra large. I can't hook it nor zip it. I'm so disappointed. Unfortunately, I took the tags off.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2025
Florida
1 review
0 helpful votes
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Complacida
June 13, 2025

Me encantó, los colores son hermosos, el delivery tardó, y estuve inconforme, pero todo llegó en perfecto estado y me gustó mucho.

Date of experience: June 3, 2025
Michigan
1 review
0 helpful votes
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Great Swimsuits!
June 13, 2025

I'm very happy with my purchases so far. The suits hold in just the right areas but maintain comfort. My husband said they're the most flattering swimsuits he's ever seen me wear!

Date of experience: June 3, 2025
California
1 review
0 helpful votes
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Bridesmaid gown addition
June 13, 2025

It was suggested to me to add this to my undergarments under my bridesmaid gown and this was perfect. Comfortable and flattering.

Date of experience: May 29, 2025
Georgia
1 review
0 helpful votes
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I'm trying to return my stuff and I don't have a return label. I got the wrong size. I don't know where to return this stuff too

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2025
California
1 review
0 helpful votes
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Good quality
June 13, 2025
Updated review

I have a longer torso and should have ordered a bigger size, will have to return. But it does hit you in and feels comfortable.

Date of experience: June 2, 2025

So excited to get my goods and look shapely
May 19, 2025
Previous review

So excited to get my goods and look shapely

Date of experience: May 9, 2025
Canada
1 review
0 helpful votes
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Fits perfectly
June 13, 2025

I loved the shaper. It was just what I needed it to be. Accurate sizing. Very comfortable fabric and even though it's meant to hug you in, I didn't feel like I was in any discomfort compared to the other shape wears I have tried in the past.

Date of experience: June 2, 2025
North Carolina
1 review
0 helpful votes
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Overall experience
June 13, 2025

One of my items came damaged, I reached out and it was handled right away! I gave 3 stars because the product should have been inspected before shipping. Though I received my money back for the product their was no "I'm sorry this happened" just simply a refund!

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2025
New York
1 review
0 helpful votes
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Love it!
June 13, 2025

In love with my new purchase. Fits perfect, very comfortable, perfect lift, nothing negative to say.

Date of experience: June 2, 2025
Maryland
1 review
0 helpful votes
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Good experience
June 13, 2025
Updated review

Great service, great shipping, great product. True to size. I don't however, like being forced to leave a long review to share positivity.

Date of experience: June 2, 2025

Very easy to use
May 21, 2025
Previous review

Very easy to use

Date of experience: May 11, 2025
Illinois
1 review
0 helpful votes
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Mother loves it!
June 12, 2025

My mother wanted this for Mother's Day and for a wedding. Once she got it on, she loved it. The dress she wore fit perfectly. Now she's wearing it every day.

Date of experience: June 2, 2025
Alabama
1 review
0 helpful votes
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Love the fit
June 12, 2025

My bra fit is not perfect but I like how soft it is on my skin I like the shaper but my hook was broken across the back would have like it more if I could tighten it back

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2025
New Jersey
1 review
0 helpful votes
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My first order was not recieved and i was told they would send out another order, the second was recieved and they have great products. Will purchase again.

Date of experience: June 2, 2025