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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,459 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Life saver
June 15, 2025

I do love this product is a life saver very good quality consumer service 👏 👌 🙌 very comfy. I been thinking on another 🤔 color very soon. Thank you Shapellx you guys are the best👌

Date of experience: June 5, 2025
New York
1 review
0 helpful votes
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I love the color, fit, compression and slimming style of this bathing suit. I will definitely purchase more in the near future.

Date of experience: June 5, 2025
Louisiana
1 review
0 helpful votes
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Ms.Naturalcurly
June 15, 2025
Updated review

It fits great! The only thing I don't like about it, that it makes my breast look flat. It holds your stomach in if you have a little pudge.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 5, 2025

Easy process!
May 22, 2025
Previous review

Easy process!

Date of experience: May 12, 2025
New York
1 review
0 helpful votes
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I feel more confident
June 15, 2025

I am postpartum and wanted to feel more snatched. This was the best shapewear I ever bought and I starting to feel like myself again! My measured size fit perfectly and I can't wait to size down in the future.

Date of experience: June 5, 2025
South Carolina
1 review
0 helpful votes
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Eazzzzzzy breezy
June 15, 2025
Updated review

I always love the items wish they came in more colors Also wish there were more offers without the extreme buttlift

Date of experience: June 5, 2025

Fast and. Customer service was on point
September 1, 2024
Previous review

Love the shape ware just didn't like the butt lift
Look. I would reorder if I could choose one without this option
I'm a older lady 64 So I wasn't looking for that just something to hold me in

Date of experience: August 22, 2024
Illinois
1 review
0 helpful votes
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Awesome 👌
June 15, 2025

Products are great and delivery was seemless. Always great doing business with shapellx. I have purchased and will keep being a customer.

Date of experience: June 5, 2025
New York
1 review
0 helpful votes
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The body fits great!
June 15, 2025

The Body fits great! My breast to big for medium. I wear 38DD if buy a large it would be way too big.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 5, 2025
Illinois
1 review
0 helpful votes
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Best shape wear I own
June 15, 2025

I wore them to a wedding and I look so snatched. I kept being asked if I lost more weight. I'll be wearing them in two more weddings I'm in. 10/10 would buy again and again.

Date of experience: June 4, 2025
Washington
1 review
0 helpful votes
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Great company, wrong sizes.
June 15, 2025

These came pretty quickly and they are really great quality. Unfortunately, both of the shapewear I ordered did not fit me correctly. I think it's because of my very long torso (it didn't reach up high enough) and my apron belly that prevented these from fitting/sitting correctly. It's quite sad because I need this for a wedding but my experience, despite that fact, was good.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2025
Texas
1 review
0 helpful votes
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Yes I just Love it, and I will be shopping again
June 15, 2025
Updated review

I love my order beautiful and I ordered something else, and thank y'all so much and it's so much beautiful things to see and buy, I will let everyone know that to go to y'all website, thank you again Mrs Carolyn Buchanan

Date of experience: June 4, 2025

I love it thank you so much
May 24, 2025
Previous review

I love it thank you so much

Date of experience: May 14, 2025
New York
1 review
0 helpful votes
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Review for swimwear
June 15, 2025

I was skeptical about purchasing when I saw it being advertised on Instagram. But trying it on. I felt sexy. It felt comfortable. And it did hide my bloated stomach. Yes my stomach was still puffy but made me looked elegant. I love it can't wait to wear on my vacation.

Date of experience: June 4, 2025
New York
3 reviews
0 helpful votes
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Return instructions not cjeat
June 14, 2025

I was trying to exchange my item but the website gives you the runaround on how to do it.! I kept trying to navigate to the instructions but could not find how to exchange

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2025
Minnesota
1 review
0 helpful votes
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Size chart
June 14, 2025

The right dimensions on the size chart and it fits just right. I like how it pulls everything in and still able to disconnect with buttons at the bottom when I need to use the restroom.

Date of experience: June 4, 2025
New York
1 review
0 helpful votes
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They fit well
June 14, 2025

Haven't really worn this out yet but. I tried them on and they seem to work looks good just tight I must get use to it

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2025
California
1 review
0 helpful votes
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Great Quality
June 14, 2025

The Suit is very supportive and really holds it all in. I was very pleased with the swimsuit and the customer service.

Date of experience: June 4, 2025
California
1 review
0 helpful votes
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I bought 2 different pieces of shapewear. Neither complemented my body. I have a medium belly (size 10), big boobs and muscular arms and legs. It pushed the fat on my hips out at the top of the leg holes and did nothing for my butt. Oh well, was worth a try.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2025
New York
1 review
0 helpful votes
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Felt snatched
June 14, 2025

Was perfect for my halter dress. Snatched in all the right places. Struggled a little to close but thats the point of shapewear. Will buy again

Date of experience: June 3, 2025
Michigan
1 review
0 helpful votes
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Love it the feel!
June 13, 2025

Love the fit! It feels good to my skin and it has me snatched! If you have tried it's a must buy! My hubby thought I'd looked great on my tight fitted dress!

Date of experience: June 3, 2025
South Carolina
1 review
0 helpful votes
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Good product
June 13, 2025

Slight tight but it feels good. Would definitely recommend it. It was definitely worth it……. Love it………………….

Date of experience: June 3, 2025
Oklahoma
1 review
0 helpful votes
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Best shapewear on the market
June 13, 2025

Great quality Great customer support. I have most of their products and love them all. The reward system is top notch.

Date of experience: June 3, 2025