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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,800
value
44
quality
3,444
This company responds to reviews on average within 1 day

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37,377 reviews

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Texas
1 review
0 helpful votes
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Life saver
June 17, 2025
Updated review

This was a very important day for myself. I celebrated my 60th birthday and retirement all at one party. I knew I needed a shape wear garment. So I did my research and studied the reviews. Most comfortable shape wear I have ever owned. Enhanced my natural curves.

Date of experience: May 30, 2025

I'm hopeful this size is true to fit
May 27, 2025
Previous review

I'm hopeful this size is true to fit

Date of experience: May 16, 2025
Virginia
1 review
0 helpful votes
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Very please
June 16, 2025

So comfortable you forget you have it on. The butt lift works well. Very shapely in my clothes. Will recommend to my 4 sisters.

Date of experience: June 6, 2025
Texas
1 review
0 helpful votes
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What momma apron?
June 16, 2025

Im amazed at how well it holds my stomach up and in. Love it! I can actually look young and beautiful, instead of having to try and cover up my big stomach and drooping belly.

Date of experience: June 6, 2025
California
1 review
0 helpful votes
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Perfect Fit
June 16, 2025

I received the best customer service, when I realized that I ordered the wrong size. They fixed the problem at no charge to me.

Date of experience: June 6, 2025
Arkansas
1 review
0 helpful votes
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Not what I expected
June 16, 2025

My Shapellx wasn't what I expected. It didn't hold my stomach in like I thought, and my butt wasn't lifted either. Actually my butt looked better without the Shapellx. I bought it for my stomach, but I was a little disappointed on how my stomach was still bulging out.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2025
Florida
1 review
0 helpful votes
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My wedding
June 16, 2025

I have a very large and heav, breast. Didn't feel fully supported with strapless option. I didn't feel comfortable and changed out of it quickly 😕

Date of experience: June 6, 2025
Illinois
1 review
0 helpful votes
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Body building
June 16, 2025

I did receive the product. But I returned it so I'm waiting on it to come. I did not like that I had to pay to send the item back. Usually companies have where you can return items without paying for it.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2025
GB
1 review
0 helpful votes
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Perfection!
June 16, 2025

Overall my experience was great! The shape wear is incredible. I am a little less than 6 months postpartum with two weddings over the next month and this shapewear helped me to feel confident and beautiful in a body I hardly recognize. It's well made with compression in all the right places. It smoothes me out so I look curvy with no bulges.

Date of experience: June 6, 2025
Florida
1 review
0 helpful votes
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Amazing! Will buy more!
June 16, 2025

Quick delivery and wonderful products. I was shocked at how true the reviews were! I took a risk spending a little extra on quality shapewear and IT WAS WORTH IT!

Date of experience: June 6, 2025
Michigan
1 review
0 helpful votes
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Body shaper
June 16, 2025

Great fit. True to size chart. Great compression and give an hourglass shape. Would highly recommend

Date of experience: June 6, 2025
Minnesota
1 review
0 helpful votes
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First like a glove
June 16, 2025

Fits great. I would size down but otherwise it snatches one beautifully. Hour glass body smooth and delicate

Date of experience: June 5, 2025
New York
1 review
0 helpful votes
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Exceeded my expectations
June 16, 2025

I ordered this mainly as a way to help get my tummy flattened out and to stop my ribs from flaring, but wow did this go above and beyond. It shapes my body beautifully - in place of a rectangle midsection there's a gorgeous hourglass! I'd reccomend this to anybody and everybody, if you're on the fence about any of the other options this site offers this is the one to get for the full experience under the chest.

Date of experience: June 5, 2025
Texas
1 review
0 helpful votes
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Perfect Perfect
June 16, 2025

I've lost weight and this has definitely helped me in areas I still need to tone. I love that you can't tell that I have it on. Con- the legs roll up

Date of experience: June 5, 2025
Illinois
1 review
0 helpful votes
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I returned it
June 15, 2025

I received my order in a good delivery time. I tried it on. It did not fit. I returned the swim suit. I am waiting to get my money back

Date of experience: June 5, 2025
Maryland
1 review
0 helpful votes
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I received my garments within a timely manner. I ordered the shapewear with removable straps Size 2x ( sized up) because I wanted to make sure that it fit over my tummy area while allowing me to breathe. It fit, but I could have sized up another size so that the last clasps could comfortably close. Because they don't tell you to do that if you have a bit of an apron belly or ( mom belly), I wasn't sure exactly how far to size up. I'm petite in stature, I'm no " skinny mini, and I do have some body to work with, But I would say that the garment isn't exactly true to size unless you are already "snatched at the waist ", with a flat tummy and are a "big booty Judy"... Just like those models in the photos. This is not my first time purchasing from Shapellx, and I keep hoping that my next order will be that perfect one. So far, I'm still a bit disappointed, unfortunately. So I would suggest that anyone desiring to purchase these items should do your research first. The quality is nice, but I would rather have shopped around a bit longer for the correct item, that's priced better, and more tailored to people that aren't already models.
The bra is nice quality also. But it provides very little support for "my girls". In the past, I have gotten better support out of those cheaper unkown brands from places like Walmart or Target. I hate the process and stress of returning items, so I will just keep them, since I already tried them on. But they definitely aren't as comfortable as others say they are, unless they really knew that they had to size up considerably.
I Hope this helps someone who's still on the fence about trying these items.

Date of experience: June 5, 2025

I had a pleasant shopping experience, however, I would...
May 23, 2025
Previous review

I had a pleasant shopping experience, however, I would have found it more helpful if the models (the ladies doing the vlogs) would have told their purchase sizes because I believe that would have been a bit more helpful as a reference point. Since I am between sizes, I ended up sizing up, but I am afraid that the garment may be too big in some areas of my body. I am excited to receive my order and try on my garments. Hopefully they fit properly, but I will write a better review once I receive my order.

Date of experience: May 12, 2025
North Carolina
1 review
0 helpful votes
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I received my packages
June 15, 2025

It was exactly the best bra I have ever purchased will definitely order again hope fully they have more colors. Thanks

Date of experience: June 5, 2025
Maryland
1 review
0 helpful votes
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Life saver
June 15, 2025

I do love this product is a life saver very good quality consumer service 👏 👌 🙌 very comfy. I been thinking on another 🤔 color very soon. Thank you Shapellx you guys are the best👌

Date of experience: June 5, 2025
New York
1 review
0 helpful votes
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I love the color, fit, compression and slimming style of this bathing suit. I will definitely purchase more in the near future.

Date of experience: June 5, 2025
Louisiana
1 review
0 helpful votes
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Ms.Naturalcurly
June 15, 2025
Updated review

It fits great! The only thing I don't like about it, that it makes my breast look flat. It holds your stomach in if you have a little pudge.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 5, 2025

Easy process!
May 22, 2025
Previous review

Easy process!

Date of experience: May 12, 2025
New York
1 review
0 helpful votes
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I feel more confident
June 15, 2025

I am postpartum and wanted to feel more snatched. This was the best shapewear I ever bought and I starting to feel like myself again! My measured size fit perfectly and I can't wait to size down in the future.

Date of experience: June 5, 2025