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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,260 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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I ordered a shaper in the size I wear but it was to big, shapelix replaced my order with a smaller size and also let me keep the other one. Thanks shapelix. ( I have a request to create a shaper for women that's had c-sections, a shaper that gives stronger compression from the lower abdomen up) can't wait…💕💕

Date of experience: June 8, 2025
Colorado
2 reviews
0 helpful votes
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Excellent customer service
June 18, 2025

I accidentally ordered the wrong size and I wanted to return and exchange and you asked me what size and model and sent me the correct size and color! On top of that you allowed me to keep the prior order!

Date of experience: June 7, 2025
Virginia
1 review
0 helpful votes
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I'm in shape for ANYTHING!
June 18, 2025
Updated review

Excellent fit that enhances my shape and conceals the "extras"
I will definitely consider other "shape enhancing " products in the future.

Date of experience: June 7, 2025

Easy access to website
May 25, 2025
Previous review

Easy access to website

Date of experience: May 14, 2025
New York
1 review
0 helpful votes
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Great product
June 17, 2025

Expected us to be higher and uplift my booty some more but overall, it was OK thank you I had a great experience

Date of experience: June 7, 2025
Nevada
1 review
0 helpful votes
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I didn't love the way the shaper fit it wasn't seamless the zipper part bunched up and you could see through my blouse also it make may belly look round in stead of flat

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 7, 2025
Canada
1 review
0 helpful votes
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I love the support underwear. I wish there was more lower stomach support options with the butt lift!

Date of experience: June 7, 2025

I love Shapellx!
May 26, 2025
Previous review

I love Shapellx!

Date of experience: May 16, 2025
Texas
1 review
0 helpful votes
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Works for small humans!
June 17, 2025

I am a small human. 112lbs & 5'3, but I'm also 40 and have had 4 kids. This was perfect to help cinch and lift areas that have got a little loose over time. I actually sized down to XS, if you can believe it, because I am more of a pear shape and my boob bra size was smaller than the small. So, I had to put in some work to get it over my hips and tush. Even then the top didn't get quite small enough for me as I am a 30B. Like I said small human, and I breast fed 4 babies, so my girls have deflated. I also wore this to an outdoor wedding in 95 degree weather! It was hot, but I was not wildly uncomfortable because this breathes well

Date of experience: May 24, 2025
New York
2 reviews
0 helpful votes
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Comfortable
June 17, 2025

Great fit and delivered timely! Love it! Will
Continue to order as I size down, down, down. First time I received a shape garment that actual
Fits and is very comfortable.

Date of experience: June 7, 2025
Texas
1 review
0 helpful votes
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Life saver
June 17, 2025
Updated review

This was a very important day for myself. I celebrated my 60th birthday and retirement all at one party. I knew I needed a shape wear garment. So I did my research and studied the reviews. Most comfortable shape wear I have ever owned. Enhanced my natural curves.

Date of experience: May 30, 2025

I'm hopeful this size is true to fit
May 27, 2025
Previous review

I'm hopeful this size is true to fit

Date of experience: May 16, 2025
Virginia
1 review
0 helpful votes
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Very please
June 16, 2025

So comfortable you forget you have it on. The butt lift works well. Very shapely in my clothes. Will recommend to my 4 sisters.

Date of experience: June 6, 2025
Texas
1 review
0 helpful votes
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What momma apron?
June 16, 2025

Im amazed at how well it holds my stomach up and in. Love it! I can actually look young and beautiful, instead of having to try and cover up my big stomach and drooping belly.

Date of experience: June 6, 2025
California
1 review
0 helpful votes
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Perfect Fit
June 16, 2025

I received the best customer service, when I realized that I ordered the wrong size. They fixed the problem at no charge to me.

Date of experience: June 6, 2025
Arkansas
1 review
0 helpful votes
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Not what I expected
June 16, 2025

My Shapellx wasn't what I expected. It didn't hold my stomach in like I thought, and my butt wasn't lifted either. Actually my butt looked better without the Shapellx. I bought it for my stomach, but I was a little disappointed on how my stomach was still bulging out.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2025
Florida
1 review
0 helpful votes
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My wedding
June 16, 2025

I have a very large and heav, breast. Didn't feel fully supported with strapless option. I didn't feel comfortable and changed out of it quickly 😕

Date of experience: June 6, 2025
Illinois
1 review
0 helpful votes
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Body building
June 16, 2025

I did receive the product. But I returned it so I'm waiting on it to come. I did not like that I had to pay to send the item back. Usually companies have where you can return items without paying for it.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2025
GB
1 review
0 helpful votes
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Perfection!
June 16, 2025

Overall my experience was great! The shape wear is incredible. I am a little less than 6 months postpartum with two weddings over the next month and this shapewear helped me to feel confident and beautiful in a body I hardly recognize. It's well made with compression in all the right places. It smoothes me out so I look curvy with no bulges.

Date of experience: June 6, 2025
Florida
1 review
0 helpful votes
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Amazing! Will buy more!
June 16, 2025

Quick delivery and wonderful products. I was shocked at how true the reviews were! I took a risk spending a little extra on quality shapewear and IT WAS WORTH IT!

Date of experience: June 6, 2025
Michigan
1 review
0 helpful votes
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Body shaper
June 16, 2025

Great fit. True to size chart. Great compression and give an hourglass shape. Would highly recommend

Date of experience: June 6, 2025
Minnesota
1 review
0 helpful votes
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First like a glove
June 16, 2025

Fits great. I would size down but otherwise it snatches one beautifully. Hour glass body smooth and delicate

Date of experience: June 5, 2025
New York
1 review
0 helpful votes
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Exceeded my expectations
June 16, 2025

I ordered this mainly as a way to help get my tummy flattened out and to stop my ribs from flaring, but wow did this go above and beyond. It shapes my body beautifully - in place of a rectangle midsection there's a gorgeous hourglass! I'd reccomend this to anybody and everybody, if you're on the fence about any of the other options this site offers this is the one to get for the full experience under the chest.

Date of experience: June 5, 2025