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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I need a shape wear that would couture my body. Shapellx did just that! I love it! I will be ordering more products soon.
The smooth look gave me the extra confidence I wanted. My weight loss journey is going well, but I'm not where I want to be just yet. Thank you!
The product is too small and dissatisfied will never order from here again. I would like to return product.
After trying on my recently purchased shapewear, I found that it did not fit correctly. I emailed Customer Service and they replied very quickly. They were friendly and helpful, and offered to send me a new item with the correct size. They even took the headache out of returning the original item by asking me if I'd like to keep it! The new item arrived in great condition.
I am very happy with SHAPELLX and their great customer service!
I initially had trouble with delivery because of my address, their customer service was amazing and able to reship my item to me in a way I could receive it. I got it and loved it! I've tried a lot of "shaping" swimwear and with my diastasis recti they made me look bigger somehow. Not this one! This one actually shapes you properly and I love the style! I just ordered another one to try!
Love the product. I've purchased three or more items from your collection and has been pleased with them all.
When ordering though it was a breathable material too long for been shorts took longer to ship overall it does the. Job
Fits great... I actually layer them for maximum experience. Plus for warmth.
I will recommend for my friends.
The fit was fine but it was a lil tight in the cooch area. When I sat down it pulled up my butt like a thong. I had to unzip it for relief, but as I slim down I dont feel like this will be an issue for long. Otherwise I love it.
The bathing suits were a perfect fit, the colors are great. The shapewear did a good job at holding all things in place. I recommend the product.
Thank you for your feedback. If you need any further help, please feel free to contact us here: https://www.facebook.com/shapellxofficial.
Excellent compression garment. I love the breathable fabric! The fabric is like second skin. The fit is perfect and I love everything about the product
My order was left in a public area.someone was kind enough to deliver the package to my apartment after seeing it on a bench over 4 or five days. I was very disappointed that it wasn't delivered to the address on the package.
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I felt" support" and felt comfortable. I will make a purchase again. I need daily support that will not restrict movement …. Breathable wear that can be worn year round
This bathing suit is really nice quality But It was really tight so I reached out to customer support and they are sending me a size up. Super happy with my experience.
Awaiting information to exchange for larger size. Sent an email fir assistance. Have not yet heard back
I ordered a shaper in the size I wear but it was to big, shapelix replaced my order with a smaller size and also let me keep the other one. Thanks shapelix. ( I have a request to create a shaper for women that's had c-sections, a shaper that gives stronger compression from the lower abdomen up) can't wait…💕💕
I accidentally ordered the wrong size and I wanted to return and exchange and you asked me what size and model and sent me the correct size and color! On top of that you allowed me to keep the prior order!
Excellent fit that enhances my shape and conceals the "extras"
I will definitely consider other "shape enhancing " products in the future.
Expected us to be higher and uplift my booty some more but overall, it was OK thank you I had a great experience
Answer: They are legit. I purchased from them. The item was as described and is excellent quality


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