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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,562 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Go ahead and treat yourself you won't regret it
October 23, 2025
Updated review

Was easy to place order and what I wanted was in stock. Size, Colorado. And didn't have to jump through hoops to understand how to place my order.

Date of experience: October 13, 2025

Very comfortable and confident body wear.
October 15, 2025
Previous review

Don't wait treat yourself won't be Sorry.

Date of experience: October 5, 2025
Mississippi
1 review
0 helpful votes
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Second purchase
October 23, 2025
Updated review

I love the items I purchased and will be purchasing more in the near future. It does not roll and a very secure fit.

Date of experience: October 13, 2025

Excellent! Must DO!

Date of experience: September 27, 2025
New York
1 review
0 helpful votes
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Unsatisfied
October 23, 2025

I bought the slimming girdle and a month later the iron inside broke, which prevented me from wearing it again because the broken part of the iron inside pricked me a lot, causing lesions.

Date of experience: October 13, 2025
Indiana
1 review
0 helpful votes
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It's worth the money
October 23, 2025

Was disappointed my garment didn't fit me but they refunded me and I purchase another garment I luv I found this website because I found another garment I purchase and I luv it but the sizes are definitely tricky

Date of experience: October 13, 2025
Nevada
1 review
0 helpful votes
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I love it
October 23, 2025
Updated review

I like the way it looks. I have a nice curved body. I already have compliments and I will recommend it to friends and family.

Date of experience: September 29, 2025

A friend told me about the site and I checked it out...
October 8, 2025
Previous review

A friend told me about the site and I checked it out and it seem like they have everything a girl needs.

Date of experience: September 28, 2025
New York
1 review
0 helpful votes
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Returning label
October 23, 2025
Updated review

My experience I can't reach you with phone. I like talk not write the message again and again and maybe I can't understand. I don't know now I'm doing the right way or not but I try thank you so much. I hope everything is gonna be OK.

Date of experience: October 13, 2025

Very good
October 11, 2025
Previous review

Hi i ordered the first time delivery was in my hand thank you was safe now my order i hope safe to my first order very tight but good shape i hope this size will fit uppriciate it kind regards mariaT

Date of experience: September 30, 2025
Georgia
1 review
0 helpful votes
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Great Experience
October 23, 2025

Their customer service is top notch. I wasn't aware of the return policy on certain under garments but the representative was very helpful in giving me a satisfactory alternative.

Date of experience: October 13, 2025
Louisiana
1 review
0 helpful votes
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Disappointed
October 23, 2025

I ordered two products. The silk shaper high waisted shaper and the meshsmooth high waisted mid thigh short. Neither lifted my butt. The silk shaper did a good job bringing my stomach in, but a headache when going to the bathroom. I need to wear underwear with any shaper so that might be my fault. Either way, neither performed as advertised.

Date of experience: October 13, 2025
Florida
1 review
0 helpful votes
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Pleasantly surprised
October 23, 2025

Shapewear doesnt usually agree with me. Either it's too suffocating, it cuts in the wrong places, it rolls down... I have to say I have not experinced any of this with this product. It fit really well and very comfortable!

Date of experience: October 13, 2025
Maine
1 review
0 helpful votes
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I'm lg chested and I've been looking for bras that didn't hurt, chafe or put too much strain on my spine and upper neck. Oh and also be pretty and flattering. I was so pleased with this brand I spent my whole paycheck on more. The fabric is soft, cool and so smartly designed for real boobage.

Date of experience: October 13, 2025
North Carolina
1 review
0 helpful votes
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Cool
October 23, 2025

Well I thought what I ordered was going to be to small but it turned out it was the right fit. I ordered a med, and boy o boy was I pleased with the outcome

Date of experience: October 13, 2025
Oklahoma
1 review
0 helpful votes
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Run don't Walk!
October 23, 2025

I was introduced to Shapellx a few years ago. Unlike many other brands, they have remained consistent in their shapewear.
Shapellx will forever be my go to.

Date of experience: September 27, 2025
Illinois
1 review
0 helpful votes
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Pleased with every purchase
October 23, 2025

I purchased Shapellx products for post surgical recovery compression and have been wearing the brand ever since. Sizing suggestions are accurate, quality of the items is great, and pricing is fair, especially when there are discounts.

Date of experience: October 13, 2025
Texas
1 review
0 helpful votes
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My Shapelix experience
October 23, 2025
Updated review

Actually I just try it on but I didn't get the hold like saw on Video. But I can say I do like it I have not try it on with clothes on as yet. I really wanted a body suit shape wear but I saw that video decided to try that shape wear first.

Date of experience: October 13, 2025

First time seen on facebook
October 8, 2025
Previous review

First time seen on facebook

Date of experience: September 28, 2025
Texas
1 review
0 helpful votes
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It was a waste of time and money. I needed those correct items before the 15 th and now I have no items or money to replace them for my tril

Date of experience: October 13, 2025
Texas
1 review
0 helpful votes
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Necessary!
October 23, 2025

Very strong and dependable fabric, no matter how many times I wash the fabric it remains like brand new. I'm very curvy and healthy in the back and as much tugging I have to do, it doesn't rip and my nails don't go through the fabric. Very high quality for the price and product would last you for years! I'm glad I've made the investment. Definitely worth every dollar!

Date of experience: October 13, 2025
District of Columbia
1 review
0 helpful votes
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Need to return an item
October 23, 2025

I received both bras and realized there's no opening inside for my breast prothesis so I need to return one bra since I opened the packet. I sent an email to the address on the packet and I'm pending a response for the return.

Date of experience: October 13, 2025
Maryland
1 review
0 helpful votes
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.
October 23, 2025
Updated review

...,...

Date of experience: October 13, 2025

Great experience.
October 8, 2025
Previous review

. The garment wasn't as snug as I thought it would be. Sold it to my sis.

Date of experience: September 27, 2025
New York
1 review
0 helpful votes
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Love!
October 23, 2025

I love this shapewear it is comfortable and it does not roll down. Hard to get on but if it wasn't that would be very sus. I also loved the bones in the sides. Will be coming back fir more!

Date of experience: October 13, 2025
California
1 review
0 helpful votes
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Product Review
October 23, 2025

Love my products and they arrived on time. Great customer service!

Date of experience: October 12, 2025