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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,512 reviews

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Illinois
1 review
0 helpful votes
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This shapewear is EVERYTHING!
October 23, 2025

At first, I did not know what to expect AI has taken over everything so it's hard to believe if the reviews are real but everything they say about it is true. I love it.

Date of experience: October 12, 2025
Oregon
1 review
0 helpful votes
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Great Construction, size up a must
October 23, 2025
Updated review

I was excited about my purchase. Though I am traditionally a 1x/2x, for this specific garment I suggest sizing up 2 sizes especially if you are a hip heavy coke bottle. I can't wait for the exchanged size to arrive!

Date of experience: October 12, 2025

Quick & to the point with helpful tips on sizing
October 11, 2025
Previous review

Quick & to the point with helpful tips on sizing

Date of experience: September 30, 2025
Louisiana
1 review
0 helpful votes
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I love every piece I ever bought!
October 23, 2025

10/10!

Date of experience: October 12, 2025
Pennsylvania
1 review
0 helpful votes
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Final Sale/Exchange
October 23, 2025

Thank you for an exchange on my purchase. I presume you sent me a item that would give me coverage. I appreciate it and look forward to more purchases in the mere future with Shapellx.

Date of experience: October 12, 2025
New York
1 review
0 helpful votes
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Return policy
October 23, 2025

Ordered an $80 item zipper bust and no option for return. Ordered a mystery box website glitch and changes the size to extra small. No option to change size or return. Lose too much money shopping with shapellx. Now I have to find someone to give it to and spend additional money to fix the zipper. Will not show here again

Date of experience: October 12, 2025
Michigan
1 review
0 helpful votes
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Indents in the pads
October 23, 2025

Ordering was fine. I received my bra and the pads have indents and I can't flatten them out. This will be seen through a shirt.

Date of experience: October 12, 2025
Florida
1 review
0 helpful votes
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There Always accommodating
October 22, 2025

Had to exchange bra's several times there was no hesitation with company going above and beyond to meet my request. Happy customer.

Date of experience: October 12, 2025
Michigan
1 review
0 helpful votes
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The only website that had what I needed!
October 22, 2025
Updated review

I'm very pleased with the order I received. The sizing was almost perfect. The material does feel maybe slightly on the cheaper side and Even though the size chart directed me to get the plus size I should've just gone with the largest in the regular size. I was worried my breasts would be too big but unfortunately the cups are just slightly too large. They also do not have any padding for a push up effect and the small amount of padding in these is very lumpy and misshapen upon arrival. Overall I'm satisfied but I would just say if you're kind of on the cusp of the bigger size maybe consider sizing down. I would have exchanged it but I didn't have time for that because the event I needed it for was less than a week away. As far as price goes I think it was reasonable considering all of the features it can offer.

Date of experience: October 12, 2025

Really happy you had exactly what I was looking for
October 10, 2025
Previous review

Really happy you had exactly what I was looking for

Date of experience: September 30, 2025
California
1 review
0 helpful votes
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Love it!
October 22, 2025

Hard to put on. But worth the wait. I feel snatched! My curved popped!

Date of experience: October 12, 2025
Alabama
1 review
0 helpful votes
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OMG awesome!
October 22, 2025
Updated review

I love my items! Just order the bodysuit!

Date of experience: October 15, 2025

Amazing products!
October 12, 2025
Previous review

I had been looking for the right bra for a minute now. I ordered one bra and you know what it was PERFECT! I was so satisfied with the first one I ordered two more! Thanks to the BYBO! I will be shopping here for bras from now on! I am sold! Thank you SHAPELLX!

Date of experience: October 2, 2025
New York
1 review
0 helpful votes
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Mostly happy
October 22, 2025

I have ordered 3 times from Shapellx. I love the quality of these products. Thick enough to really hold you in and smooth you out, and thin enough to not see it underneath clothes. I personally have 2 things I bought but cannot wear. I cannot wear the boot-yeah silksculpt high waisted shorts or the mesh-smooth capri. Im on a weight-loss journey and after losing so much, my back skin gets pushed to the top 😮‍💨 I cannot win 😅 but hoping they'll fit better as my journey continues. I ordered and tried the new MistWeave Skin Flow Full Coverage Bodysuit and I love it. So I think ill be getting more of your products like this.

Date of experience: October 12, 2025
Michigan
1 review
0 helpful votes
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Stunning!
October 22, 2025

I'm so happy with this jumpsuit! Absolutely beautiful! For reference I'm 5ft 6,168 lbs and ordered a large. Perfect fit! No hem needed with medium height heels. Fast shipping!

Date of experience: October 12, 2025
Florida
1 review
0 helpful votes
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Sizing chart needs improvement.
October 22, 2025

Size chart misleading. I bought a bigger size due to a friend purchase. If I had gotten my size according to chart it would have been to small

Date of experience: October 12, 2025
Florida
1 review
0 helpful votes
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I've been ordering from Shapellx for years. I love everything about them. Every event that I have to attend, I'm on the app ordering. I don't use the other competitors because this is it. Everything that I've ordered from Shapellx fits my body perfectly.

Date of experience: October 12, 2025
Texas
2 reviews
1 helpful vote
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Hype
October 22, 2025

I bought 4 different items and honestly they did not work very well. My belly didn't appear any different with it on the short bodysuit keep rises up and the zipper part puges out.

Date of experience: October 12, 2025
Arizona
1 review
0 helpful votes
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Amazing
October 22, 2025

By far the best quality bra I've owned opens from the front cute comfortable and reasonable price. The one I got was the bare essentials skin flow front close underwires tshirt bra highly recommend

Date of experience: October 6, 2025
Georgia
1 review
0 helpful votes
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Impressed!
October 22, 2025

Ordered a full shapewear for myself and a bottom panty shapewear for my daughter for her upcoming wedding. In the past I never had luck with these. Always so uncomfortable. I love these! Comfortable. Fits good! Very impressed.

Date of experience: October 12, 2025
Arizona
1 review
0 helpful votes
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GREAT FIT!
October 22, 2025

I love the way this shape wear fits! It does exactly what it's suppose to do without being binding. I forget I have it on until I have to go to the Ladies room!

Date of experience: October 12, 2025
Texas
1 review
0 helpful votes
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My garment arrived very quickly & my shape wear was everything Shapellx advertised that it would be. Good quality, and didn't roll down when I sat down.

Date of experience: October 12, 2025
Michigan
1 review
0 helpful votes
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Game Changer!
October 22, 2025

The pieces create a secure and confident feeling... which all Women want to feel when dressed for everyday, business, fun, and formal events.

Date of experience: October 12, 2025