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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Well while I love it, it is a process getting it on. My only worry is if I am out at an event and I have to go take a tinkle really bad, how am I going to get out of it quick. It's already takes me a min to put it on. Lol
Material is good and doesn't get ruined after several wears. It holds me in exactly were I want it to and it's not skin digging or rolling like other shapers I've worn.
The leggings are very comfortable. They fit true to size but I wish the material was a little more thick on the button area. I bought some for my daughter & she simply loves them.
I ordered a beige bra and bottom shaper, (can't recall product name.) I received a coffee colored bra and black bottom. I will be returning.
The entire process was great, from ordering to delivery. I was looking for a product with firm compression, I appreciate Shapewear providing the compression level for your shapewear. It truly made purchasing easy and I got exactly what I wanted.
All the pieces I've ordered have been great except one. The crotch zipper came apart the first time, I put it on unfortunately. Other than that pne. Ive had no issues..
I placed my first order back in 2023. I still have my original items and wish you still made them! The NeoSweat active thermal burn shape wear. I love your products and will continue to purchase! Thank you!
Saw the jumpsuit on FB and knew I had to have it. I'm only 5'2" and even though I'm 245 lbs, I'm unfamiliar with shapewear. However the concept of a garment that is shapewear, a bra, all undergarments at once in such a flattering design was too much to pass up. Again, unfamiliar with shapewear so I didn't know what medium meant. That level of compression is something that I'll have to get used to and a newbie guide to getting into it would have been nice, lol. I'm having the bottom altered just a bit because it's too long and wide for me but overall -WOW! It looks and feels GREAT! Bless whoever thought of this. Now, do a light compression in a dress about knee length and I'm in it all over again!
I love that there are videos with almost every product. For some reason it helps when they are telling you about it.
I am pleased with my shopping experience so far. I need to make an exchange, so I will return to the survey once the exchange has been completed.
I have written several times how unsatisfied I am with the product and the service. Do I really have to describe my dissatisfaction again. You guys are starting to annoy me.
You do not offer Oyster Reborn in the cup size my girl needs (36 DDD). I am going to order these 2 bras as a surprise, I hope I am not disappointed.
The butt in every pair has been unbearably tight. When I go a size up, the waist is to big. I do not have a large butt nor the tiniest waist. I have to get the small for support of the waist and cut the butt out of every pair for my butt. Also I have thicker thighs and I have to slit the shorts as well.
With my last order I was sent the the wrong item, upon my inspection of this error I contacted shapelx customer service. I was asked to send pictures and order information, which I did. This order was for my daughter and grand daughter for a wedding on October 11th, shapelx customer service submitted this and a replacement was shipped and received I record time, I received it by October 7th in time for the wedding. I am so greatful to your company and your amazing customer service for this and I was told that I could keep the wrong item sent as well.
Thank You Shapelx
The sides where the elastic is causes indentation really not shaping body also on the lake where it shapes the under the glutes area it gave me some sore feeling after wearing it to an event
I was very disappointed! This bra is NOT supportive, I purchased this bra because from the demos each woman showed that this bra made a difference once they put the bra on. When I put the bra on it has very little support. My breast didn't sit up and it looked like I was going bra less (while wearing it). If you are looking for comfortability this is the bra..
Thought I got the right side based on the size chart, didn't and it's frustrating
This is awesome. Like all the options for bra straps. Haven't worn yet but know that it will pull me at the places needed. Great buy..
I ordered a garment to hold my stomach /rear end in tighter. This product fits comfortable and even had a long zipper in the area needed to use for the bathroom. I ordered 2 and returned one because i didnt know what size to get. Customer service worked with me and my money was refunded within a week.
To start out, the ad said 20% off. SHAPR20. When i checked out it said i had to spend over $100 to ise that promo code.
Product easy to order and the advertisement was very appealing to me because I've been looking for a shapeware that was one whole body suite and a carpi style because I'm short. I also ordered bras and was very please with the fit. I haven't tried on the shapeware as of yet but I'm confident I will be just as pleased. The material is made of good quality.
Nice experience don't want a membership
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

