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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,797
value
44
quality
3,443
This company responds to reviews on average within 1 day

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37,654 reviews

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Canada
1 review
0 helpful votes
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Shapewear review
October 25, 2025

I absolutely love this shapewear! It's comfortable, sleek, and does exactly what it promises. The fit is true to size and it smooths out my tummy and waist without feeling overly tight or restricting. I can wear it all day under dresses or pants and still feel comfortable.

Date of experience: October 14, 2025
Mississippi
1 review
0 helpful votes
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Very nice quality
October 25, 2025

I like the shape wear but it will roll down at the top if you dont have the shoulder straps attached. It really holds you in and is very comfortable.

Date of experience: October 14, 2025
Texas
1 review
0 helpful votes
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Need to return
October 24, 2025

Very nice quality but did not fit as expected. And didn't really seem to show a difference with it on or off. Please let me know how I can return these items for a refund.

Date of experience: October 14, 2025
California
1 review
0 helpful votes
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Good quality
October 24, 2025

I was able to order the item I wanted and it fits perfectly

Date of experience: October 14, 2025
North Carolina
1 review
0 helpful votes
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Staples great quality!
October 24, 2025

I have bought several items from shaplex from lifting shorts to full bodysuits to mid thigh stomach etc. control. All items are of good quality and the fit for me is true to size. Im a small/med so regardless of what I purchase the fit is spot on. Deliver of order is on time as they say.Highly recommend SHAPLEX!

Date of experience: October 14, 2025
Georgia
1 review
0 helpful votes
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Perfect
October 24, 2025

This shapeware it's perfect. Looks little when you pull it of of the package, however it's true to size and after a little battle it's on looking great and fills super comfortable.
Love it

Date of experience: October 14, 2025
New York
1 review
0 helpful votes
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Awesome jumpsuit
October 24, 2025

Thank you for your great service. I ordered a large, which was tighter than I was comfortable with, and it was not easy to get on and off. I requested a return, but instead you sent me a larger size and did not want me to return the smaller one. I passed the smaller one on to a friend and she loves it! So thank you very much. I love mine too!

Date of experience: October 14, 2025
Ohio
1 review
0 helpful votes
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Long Zipper
October 24, 2025

Some of the products I have purchased is great that it has a zipper but the zipper is too far back and it has been a struggle to go from the back to the front to zip back or vice versa too much of a struggle to unzip to make sure all areas are free to use the restroom.

Date of experience: October 14, 2025
Arizona
1 review
0 helpful votes
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Fajas
October 24, 2025
Updated review

Muy padres estan laa fajas, muy comodas,.
En definitiva las super recomiendo!

Date of experience: October 14, 2025

La app para ver el seguimiento de mi pedido no me ha...
October 11, 2025
Previous review

La app para ver el seguimiento de mi pedido no me ha funcionando

Date of experience: October 1, 2025
North Carolina
1 review
0 helpful votes
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..
October 24, 2025
Updated review

...

Date of experience: October 14, 2025

Quick and easy
October 9, 2025
Previous review

Quick and easy

Date of experience: September 29, 2025
California
1 review
0 helpful votes
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Excellent
October 24, 2025

I order many items from Shapellx Products very good quality. Haven't disappointed me yet. From My shapewear to bra's under garment. All products I give 💯% A+

Date of experience: October 14, 2025
Ohio
1 review
0 helpful votes
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Shaper shorts
October 24, 2025

It came really quick! They were securely packaged in their individual package inside a separate shipping bag. That way I knew which pieces went with what.

Date of experience: October 14, 2025
Florida
1 review
0 helpful votes
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I am right on the cusp between standard and ample cup sizes and needed to make an exchange. They made it so easy and I got my new package so quickly. Five stars for these great products and for the impeccable customer service!

Date of experience: October 14, 2025
New York
1 review
0 helpful votes
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Love All Shapellx Products
October 24, 2025

I've been buying Shapellx shape wear for a few years now and I have no complaints! The shape wear is comfortable holds me in all the right places and the material is durable. I definitely recommend their products to anyone.

Date of experience: October 14, 2025
California
1 review
0 helpful votes
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Amazing products.
October 24, 2025
Updated review

Received the wrong package, but the problem got resolved quickly.

Date of experience: October 14, 2025

Exchange review
March 30, 2025
Previous review

I accidentally ordered the wrong size, and some of the instructions were a little unclear on how to go about getting an exchange. But I'm glad to say, everything worked out and my exchange is on it's way! I will definitely will be ordering different styles.

Date of experience: March 20, 2025
Texas
1 review
0 helpful votes
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Stomach didn't get snatched
October 24, 2025

I had no problem putting it on, I thought my tummy was going to do like i saw on other people reviews but it didn't suck nothing in, that was the only reason I bought it. There were people bigger than me and their stomach went away but mine didn't, it still was poking out

Date of experience: October 14, 2025
Georgia
1 review
0 helpful votes
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Satisfied customer!
October 24, 2025

The product i purchased did exactly what it said it would do It pulled my stomach in and lifted my buttocks! I should have gotten a smaller size cause it snatches you!

Date of experience: October 15, 2025
Texas
1 review
0 helpful votes
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Fast delivery
October 24, 2025

The only thing I would suggest is keeping the buyers informed on the status of their order, I only receive a email to verify purchase and an email to ask if my package was delivered. I did not receive any tracking information, but delivery was fast and the product itself is flawless. Will purchase again

Date of experience: October 14, 2025
Kentucky
1 review
0 helpful votes
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Replacement
October 24, 2025

I received my order of three items unfortunately, they were the wrong size. I mailed them back to your organization through UPS to date I have not received any response regarding a replacement for the previous order that I paid for. Please respond. Thank you.

Date of experience: October 14, 2025
California
1 review
0 helpful votes
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My Boobs
October 24, 2025

My boobs always make an appearance, but last time i wore said dress, they needed some help. The shapewear i recieved was excellent, and the potty zipper made my night much easier. Could I have opted for the larger of the two cup sizes, maybe. Overall great body suit! 10/10 would recommend. The only thing is that the "shorts" went down my thigh pretty far and my dress slit is hiiiiiigh as me on a Saturday night. I folded it up on the one thigh and it stayed up like that the whole time. That was my bad tho for not taking that into consideration.

Date of experience: October 11, 2025