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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have purchased so much shapewear on the past and it always failed in some way. Either it did not shape the way it advertised, it rolled up or down or it looked awful under clothing. Thank GOODNESS for the girlies who were pushing Shapellx on IG. It may have taken a miracle of physics to get myself into the shapewear but once I did it was actually quite comfortable and looked wonderful especially under a very elegant floor length gown I'll be wearing to a formal event soon. I got so excited I started trying on other things and I was looking and feeling so snatched! 👏🏽👏🏽👏🏽I will absolutely purchase again.
I bought the 4 in one, I'm 180 and a medium fit great. It has a lot of stretch!' So don't get discouraged when you take it out of the bag it will look like it could fit a straw.
Seems easy i hope im satisface when I Receive my merchandise.
The website was a little busy and there didn't seem to be collective sections. I was searching plus size and only a few things popped up. Then when I'm looking at a certain thing, the "other things that may work" type section popped up on the bottom, and I ended up finding things more like I was looking for. The product was listed as plus size, but we all know everyone's plus size varies. Unfortuntely, after waiting, sad to say the product didn't fit.
Limited on some items; counting on the reviews to be accurate for what I ordered
Received order quickly. Had to order two sizes to choose one as my hips were one size while bust was another. Gotta return one.
Pleased with previous purchase. The Boot yeah shapewear works well. The only complaint is that the seam around the legs at the bottom of the short can be seen through clothing
I've purchased shapewear, bras, and swimwear from this company, and I've loved every single item. The quality of the materials is fantastic—you can really feel the difference. Everything fits well, feels great on, and gives me that extra confidence boost.
The designs are flattering and comfortable, which isn't always easy to find, especially with shapewear and swimwear. You can tell they put a lot of thought into how their products are made.
Overall, I've had a great experience and will definitely keep coming back for more!
They were a great company to work with. I ordered something that ended up not fitting and they were quick to send me the correct size at no additinal cost. I have since bought another thing from them!
Exchange process was too convoluted. They should provide a return label. No direct link to just do returns/exchanges. Have to go through a lengthy email process.
Also, I received conflicting information. One email indicated I did not need to return the product I wanted to exchange. Then I received an email with the address to which to send my exchange. There was no communication that they were sending me the smaller size I needed until I received it in the mail. I appreciate the exchange, but you need to improve your communication process
This shape wear is simply Perfect! It's very comfortable and it holds me every where I need to be held. It's definitely a confident booster and it GIVES the shape I desire! This product is what every woman needs to give them that shape /or look of elegance. Shapelix is My #1 Choice over all of the others (and I've tried them all).
Order a bundle, I mistakenly ordered the wrong size bra, they got back to me with in a few hours, shipped me a new bra size and gave me the option to keep or return! Very upfront and great service, also love the shapewear hands down sucks and holsnuiu tight and right!
As a full figured lady, good bras are hard to come by and expensive. But when I got my Shapellx longline bra, it changed everything. It gives me support and the only issues I have with the bra is the strap gathers sometimes, which makes it hard to fix and the bottom of the bra isn't the most comfortable for those of us who have bellies and not flat stomachs.
I bought a pair of shapewear shorts from the website and they fit great! The smoothness of the shapewear design helped any outfit I wore with it!
This shape wear was amazing and sucked in all the unsightly bits, I actually felt beautiful in my dress while wearing this shapewear.
After many years of wearing uncomfortable bras I have finally found a bra that fits properly throughout the day and provides excellent quality at a great price. I will definitely try other products from Shapellx.
I was so hyped up to get my shape wear. I could hardly wait to receive all my shape wear. However, I was a little disappointed that I didn't see the huge results these ladies were showing us. I am not sure if I should return the product for a smaller size?
I love what I am seeing. The products look super sexy and very promising! I am getting ready to celebrate my 70th birthday in a few weeks and I want to feel good about my body! I think these undergarments are going to give me the confidence I was looking for. I had a question about my correct size and sent an email to them and they responded and advised me what size would be the best fit for my body measurements. I am anxiously and excitedly awaiting my new sexy undergarments! Woo-hoo!
The shape wear I purchased was the wrong size but I was given the option to keep the original product while they sent me a replacement at no cost. This was great service. When I tried the product it was a perfect fit. It provided me with the support I was looking for and I am very satisfied with my choice in the product.
Had great experiences with previous purchase. Not this time... Purchased during bogo sale and discount want received. Contacted Shapellx via email and was told I had to recieve the order for a refund to get bogo price. Called when order was recieved was told a claim would be filed and is recieve an email. No email had been received.
I love the shapewear. I wished I would've went up a size. Hard for me to pick my correct size. I wore it to church but it was so tight I was ready to leave. It been really uncomfortable. I love they way it looked but could've went up a size.
Super easy process to exchange, for my exchange the options were great.
I didn't have to return the initial item, & received a new one with no return.
Excellent service, I had not updated my shipping address so I panicked but you guys came along and made the process and the change so easy. Thank you!
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

