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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,797
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,654 reviews

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Connecticut
1 review
0 helpful votes
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I just had another baby. And each time I start looking for any tummy control product this is the first and usually the last website I'll shop at and will get exactly what I need. Thanks Shapellx!

Date of experience: October 16, 2025
Wisconsin
1 review
0 helpful votes
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My feedback
October 26, 2025

The shapewear didn't provide as much compression as I had expected. I have what is now being called an apron belly due to several abdominal surgeries. I need a lot of help holding in where i have nerve damage. I was really hoping for a totally flat finish. The back of this particular item was also too high for the dress that I bought it for. I won't be sending it back, though. I'm sure it will give me a nice silhouette under some jeans.

Date of experience: October 16, 2025
Michigan
1 review
0 helpful votes
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Ordering was easy and I got what I ordered in a good amount of time. I ordered the size I normally get in shapeware which is a medium, but I can not get into this shapeware worth anything, lol. I've tired. Now, how can I send this product back to get a bigger size?

Date of experience: October 16, 2025
Texas
1 review
0 helpful votes
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Decent enough
October 26, 2025

I accidentally sent my order to the wrong address, and contacted customer service immediately. They originally wanted me to go to the incorrect location but ended up sending me a replacement order

Date of experience: October 16, 2025
New York
1 review
0 helpful votes
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Snatched
October 26, 2025
Updated review

With the exception of lack of knowing when and if my order was coming, my Shapexll was beautiful and gave me a beautiful waistline and lifetd my boobs. Thank you Shapexll.

Date of experience: October 16, 2025

It was very smooth
October 14, 2025
Previous review

It was very smooth.

Date of experience: October 4, 2025
Florida
1 review
0 helpful votes
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Review
October 26, 2025

Made two orders recently as a new costumer. I ordered 7 items & of those 6 were perfect, only 1 that I wasn't too impressed with but I can use it as my "house bra". All in all I am very satisfied with my purchases.

Date of experience: October 16, 2025
Nevada
1 review
0 helpful votes
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Not happy regarding my return
October 26, 2025

I want to return my order but has not heard anything on how to do so. I do not like underwire bra's and want to know if I can order some that will give me the same comfort and support as the underwire?

Date of experience: October 16, 2025
New Jersey
1 review
0 helpful votes
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Been a Customer for Years!
October 26, 2025

I currently have 2 BOOT-YEAH MeshSmooth High-Waisted Mid Thigh Shorts and I love the overall fit and firm. However, it tears easily. Both have holes from me attempting to put them on. I love the way they fit so much that I ordered 2 new ones. I no longer wear any of my other shape wear.

Date of experience: October 16, 2025
Georgia
1 review
0 helpful votes
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The items were just too tight for my liking and one item was just the wrong size period, but I would still order from here again

Date of experience: October 16, 2025
Pennsylvania
1 review
0 helpful votes
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Love the item
October 26, 2025
Updated review

I bought an item it was too small. I returned it. I got the replacement quickly. I am pleased with the return. It fits me perfectly.
I will surely buy more items again.

Date of experience: October 16, 2025

A very nice shaper, awesome compression and comfortable.
October 13, 2025
Previous review

Good with this business so far. I am buying my second item now and I am sure I will be satisfied.

Date of experience: October 3, 2025
Pennsylvania
1 review
0 helpful votes
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Value for your money
October 26, 2025

Materials are excellent 👌 the adhesive hold to your skin and does not roll. It lift your butt and flatten your tummy and control your love handle

Date of experience: October 16, 2025
Tennessee
1 review
0 helpful votes
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Disappointed
October 26, 2025

First time ordering from your product list. The quality of the product is good. Shipping was timely but not super fast. I am disappointed in fit. While the overall size fit it is the shape that is not good for me. I am a short round thing, and in my size the items are obviously built for someone much taller and with that being said, the gusset is way to long or deep for me. This being what it is there are huge gaps that allow for my apron belly to fall through and does not give me the proper support in the areas that I need it. Just another let down from another brand. It is me. Not the brand. I just wish I did not have to alter everything I own to fit properly.

Date of experience: October 16, 2025
Pennsylvania
1 review
0 helpful votes
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Return policy is crap
October 26, 2025

Ordered 2 bras but changed my mind after trying one on - never even opened the second one. Return policy is no refunds for bras/panties even if they have not been worn, so I'm stuck with a credit for a bunch of other crap I don't want.

Date of experience: October 16, 2025
Florida
1 review
0 helpful votes
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The ultimate reduction
October 26, 2025

Getting the shape wear on took a little more work than expected but it stayed up and held me together all night. I was so compressed i even ate less so double thanks. I need to wear this piece daily lol

Date of experience: October 16, 2025
New Jersey
1 review
0 helpful votes
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Speedy delivery, I find the straps on the garment cut into my arms and leaves me not wanting to wear product as it is extremely painful. Medium hold.

Date of experience: October 16, 2025
Oregon
1 review
0 helpful votes
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Bello y súper comodo
October 26, 2025

Estoy encantada con esta faja es súper cómoda y no molesta para nada

Date of experience: October 16, 2025
Massachusetts
1 review
0 helpful votes
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Easy to navigate
October 26, 2025

The website is easy to navigate, the explanations of sizing are easy to understand, and the quality of the product is outstanding.

Date of experience: October 15, 2025
California
1 review
0 helpful votes
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Confortable product
October 26, 2025

I recently purchased this product and found it to be true to size, fitting comfortably and as expected. It provides excellent support, hugging the body nicely and enhancing my natural silhouette, giving me a more polished and flattering look. The delivery process was straightforward and arrived within the standard timeframe, which made the experience hassle-free. My only critique is that I wish it offered a bit more lift or enhancement in the butt area to further accentuate the shape. Overall, it's a solid product, but a little extra boost in that area would make it even better!

Date of experience: October 15, 2025
North Carolina
1 review
0 helpful votes
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N/a
October 26, 2025

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Date of experience: October 15, 2025
Massachusetts
1 review
0 helpful votes
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Good quality but fit is inconsistent
October 25, 2025

The quality of the product is great but I keep getting different types of fits with different products. It could be that I need to establish my fit in this brand. But the feel of the product is awesome.

Date of experience: October 15, 2025