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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,800
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,419 reviews

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North Carolina
1 review
0 helpful votes
Follow Shelia S.
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Great products, very true to size.
March 19, 2026

I have ordered several bras and body sculpting underwear in the past. I also have swimwear and I have always been very pleased with my products that I ordered.

Date of experience: March 9, 2026
1 review
0 helpful votes
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Love Them!
March 19, 2026
Updated review

I was very happy with my capri's. The only thing I can't get used to is the gusset at the bottom. So even thos that is there & available, I literally pull them down going to the bathroom.

Date of experience: March 9, 2026

Fantastic Experience
November 12, 2025
Previous review

I received my order but unfortunatley one item did not work out. I did my return process & was so pleased with the immediate response & resolution. And the bra I ordred fits like a dream. I will be purchasing more items!

Date of experience: November 2, 2025
1 review
0 helpful votes
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Im very satisfied
March 19, 2026
Updated review

They get your order, the way you like it, They fix the problem

Date of experience: March 9, 2026

I Love shopping with Shapelix.com
March 7, 2026
Previous review

It's a very good company, that satisfied your opinion, and please you

Date of experience: February 24, 2026
1 review
0 helpful votes
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Item was not as advertised
March 19, 2026

I purchase a one piece months ago and just wore it this past weekend. The only problem I had was it did not flatten tummy as much as advertised, the item only smoothed out the tummy area.

Date of experience: March 9, 2026
1 review
0 helpful votes
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Not what I expected
March 19, 2026

The bra I ordered was not comfortable nor did it stay down like the advertisements stated to make the back look smooth, I was not happy with what I received

Date of experience: March 9, 2026
Canada
1 review
0 helpful votes
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J'ai été livré à temps sinon la matière est trop serré difficile à porter

Date of experience: March 9, 2026
New York
1 review
0 helpful votes
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Perfect shapewear
March 19, 2026

This is exactly what I needed for underneath my wedding dress. It smooths me out so well. I'm excited to wear it and see how the pictures turn out.

Date of experience: March 9, 2026
1 review
0 helpful votes
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Love My Waist Shaper
March 19, 2026

I love my purchase from Shapellx. I didn't have no problem with the delivery and I will be ordering more items from Shapellx 💜 it really flatten the tummy and lifts the 🍑...

Date of experience: March 9, 2026
North Carolina
1 review
0 helpful votes
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Affordable & Versatile!
March 19, 2026
Updated review

Finally a shape wear brand that offers versatility and an affordable price tag! I will be going back for more swimsuits and Shapellx is officially my go to shape wear brand. I would love to see xs offered for us ladies who weren't blessed with curves but have had babies so we need some extra support!

Date of experience: March 9, 2026

Clean website, easy to use
March 7, 2026
Previous review

Clean website, easy to use

Date of experience: February 25, 2026
Connecticut
1 review
0 helpful votes
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Does exactly what it said it will do
March 19, 2026
Updated review

I purchased this after seeing an ad on Facebook and decided to give it a try. While I chose the ample cup version, it's still a bit small in that area, but everything else was great.

Date of experience: March 9, 2026

Saw the ad on facebook and decided to give it a try
March 4, 2026
Previous review

Saw the ad on facebook and decided to give it a try. The site was easy to navigate.

Date of experience: February 22, 2026
Canada
1 review
0 helpful votes
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Issues with return
March 19, 2026
Updated review

Had issues with with returns and gift card exchange. You also were not able to ship my second order and i was never notified.

Date of experience: March 9, 2026

Love the body suit. But the other item did not fit
January 25, 2026
Previous review

Loved the body suit. It's perfect. But the airline thong was a miss. Looking forward to trying other products

Date of experience: January 15, 2026
Georgia
2 reviews
0 helpful votes
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Great
March 19, 2026
Updated review

Website is easy to use. Quality of items are great. Shipping was quick.

Date of experience: March 9, 2026

Great options, just didn't like fit of first purchase.
March 7, 2026
Previous review

Great service and lots of options for whatever your needs. Shipping was quick. Loved the quality of the shapewear I just didn't like the fit in the crotch of my first purchase. Largely my fault, probably should've ordered a size up. Hoping this new order is a better fit!

Date of experience: February 25, 2026
California
1 review
0 helpful votes
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Loved it
March 19, 2026
Updated review

Got it Thursday, tried it on and it fit like a glove! Wore it out Saturday and got so many compliments. Love love love this jumpsuit!

Date of experience: March 9, 2026

Would have liked to be able to find a bra that would...
March 7, 2026
Previous review

Would have liked to be able to find a bra that would have gone with the square neck

Date of experience: February 25, 2026
Indiana
1 review
0 helpful votes
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Return nor easy
March 19, 2026

First order did not fit. Material felt rough. It's not easy to return items, they sent a gift card for my items which was nice but then I spent more money, hopefully the second time will fit better

Date of experience: March 9, 2026
Texas
1 review
0 helpful votes
Follow Felecia F.
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100% Satisfied.
March 19, 2026

I had an amazing experience. I ordered a bra and a full body shaper. The quality is top notch and material will last for years. I'm very impressed.

Date of experience: March 9, 2026
1 review
0 helpful votes
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Amazing Shape Wear
March 19, 2026
Updated review

I just had a baby and prior to having one I never really had to wear shape wear. I was very insecure about my postpartum body. My sister told me to get some shape wear from you all and I am very pleased. The body suit shape that is advertised is amazing! Very comfortable didn't feel too tight and It stays in place. I feel much more confident in my clothes. Would highly recommend. Now yall just need to make some nursing body shape wear!

Date of experience: March 9, 2026

It was easy to navigate!
March 7, 2026
Previous review

It was easy to navigate! I did have a free gift in my bag it would be nice if it said "free gift" didn't understand why there was something in my bag I couldn't remove until I did the math.

Date of experience: February 24, 2026
1 review
0 helpful votes
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Too small, but will try again
March 19, 2026
Updated review

It was my first time ordering and ordered the wrong garment. I had already taken the tags off so I didn't return it. My daughter likes it😀

Date of experience: March 9, 2026

1st timer, we will see...
March 6, 2026
Previous review

1st timer, we will see...

Date of experience: February 24, 2026
1 review
0 helpful votes
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Fits perfect
March 19, 2026
Updated review

Shopping was fast. Fits perfect only complaint is I wish the thigh measurements were bigger. You can still see the indentation from the garment on my legs

Date of experience: March 9, 2026

Easy order from the fb advertisement
March 4, 2026
Previous review

Easy order from the fb advertisement

Date of experience: February 22, 2026
New York
1 review
0 helpful votes
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Outstanding
March 19, 2026

It is great. It supports my stomach and I can move around comfortably.

Date of experience: March 9, 2026
GB
1 review
0 helpful votes
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First Time use
March 19, 2026

It's too early to share a complete experience, but so far everything looks good. I like the firmness and how nicely it holds my stomach in place. I'm still monitoring the results since I've only used it for roughly two hours before writing this review.

Date of experience: March 9, 2026