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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,800
value
44
quality
3,444
This company responds to reviews on average within 1 day

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37,382 reviews

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1 review
0 helpful votes
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Bad quality of material
March 20, 2026

I was so happy when they arrived and I use it right away: but my surprise the very is very bad and doesn't stay in place

Date of experience: March 9, 2026
California
1 review
0 helpful votes
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I feel great in these!
March 20, 2026

Bout the same swimsuits in different colors and sizes.

Date of experience: March 9, 2026
1 review
0 helpful votes
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Worth the purchase
March 20, 2026

I was always skeptical about ordering shapewear online. I've tried the typical department store options before, and while they fit, they only provide so much support and never seem to last very long.

Wearing this shapewear made me feel confident and comfortable. The fabric is incredibly smooth, creating a discreet look under my clothing. The durable material contours my curves beautifully while still allowing me to breathe comfortably throughout the day.

Date of experience: March 9, 2026
1 review
0 helpful votes
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Body type
March 20, 2026

The shaper shorts is a wonderful quality however does not wear well on my body type. Does not come up high enough under my armpits to cover that bulge and the thighs were too big. I need across the back and around to the bust and belly control. Considering a thigh less bodysuit as the control was impressive.

Date of experience: March 9, 2026
1 review
0 helpful votes
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Great service!
March 20, 2026
Updated review

Order arrived quickly, had a sizing issue and it was addressed swiftly and satisfactory. New products received quickly. Great service!

Date of experience: March 9, 2026

No concerns
March 1, 2026
Previous review

No concerns

Date of experience: February 19, 2026
Kentucky
1 review
0 helpful votes
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Not so good experience
March 20, 2026
Updated review

Bought with the thought that this will be a great buy but it turns out it wasn't…. I purchased 2 bras same size and color when they arrived I was disappointed I'm a 42 H I got the biggest size 3XL didn't fit what's so ever. So I go to try to submit a return and there is no easy way on the website to submit one… very frustrating experience probably will not order from here again as the sizes are not all inclusive..

Date of experience: March 9, 2026

Hope it's good
March 8, 2026
Previous review

Hope it's good

Date of experience: February 25, 2026
1 review
0 helpful votes
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Amazing as usual!
March 20, 2026
Updated review

I ordered the XL and it fits perfectly. It's a big snug but that is normal. The way it snatches your waist and lifts your butt, is unmatched

Date of experience: March 9, 2026

I do believe Shapellx is amazing!
March 8, 2026
Previous review

I've bought from the site several times, and I absolutely love it! The material is breathable and comfortable to wear. I love everything about Shapellx.

Date of experience: February 25, 2026
1 review
0 helpful votes
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Good quality
March 20, 2026

The shipping was amazing. And the fabric on there is amazing as well.

Date of experience: March 9, 2026
1 review
0 helpful votes
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The Best!
March 19, 2026

I am very happy with my order and I'm even more happier with the company when it came to having to do an exchange for the wrong size. The material is fabulous and the company stands by their word. I will definitely be ordering from them again. Thank you!

Date of experience: March 9, 2026
1 review
0 helpful votes
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The true
March 19, 2026

La faja te hace cintura y te moldea el trasero esto es 9 de 10 pero no reduce la panza te hace un rollo gordo en la parte de la espalda, sus varillas muy bien no se doblan

Date of experience: March 9, 2026
1 review
0 helpful votes
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Love it
March 19, 2026
Updated review

I love the product. I am also an influencer and just tagged you in my Facebook Live post. Would love to partner with you.

Date of experience: March 9, 2026

Easy to order & decide
March 4, 2026
Previous review

Easy to order & decide

Date of experience: February 22, 2026
1 review
0 helpful votes
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Nice
March 19, 2026
Updated review

Fits perfect and goes well with wedding dress. Just wish the back strap was clear that is one thing I need to figure out it can be seen

Date of experience: March 9, 2026

Quick and easy
February 4, 2026
Previous review

Quick and easy

Date of experience: January 24, 2026
New York
1 review
0 helpful votes
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Great Shapewear, Wrong Size
March 19, 2026
Updated review

I ordered the wrong size thinking that I needed to size down and I was wrong. I got it on, but it wasn't pretty LOL. I finally ordered a large and it has me feeling very snatched and sexy.

Date of experience: March 9, 2026

Surprising
January 29, 2026
Previous review

This medium was so small and I thought i made a mistake. WELL, I put it on and it fitrls perfectly. I'm between a large and extra large, right now and that medium is dope!

Date of experience: January 19, 2026
1 review
0 helpful votes
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Not too happy
March 19, 2026

I ordered two bras with their BOGO sale and i ordered my usual size. I was so excited to receive my order, but when i got it i was let down. The sizes are so off and was almost 2 sizes too small. Which is sad because that should be advertised before buying. And the return process is not easy, and they're so slow in responding back. I personally did not enjoy my experience.

Date of experience: March 9, 2026
1 review
0 helpful votes
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Return experience
March 19, 2026

Your website says no hassle easy returns. I'm trying to return a product as I ordered two different sizes and the customer service rep wants me to get a gift card and keep the product. I am not interested in that. I want my money back and I want to return the product.

Date of experience: March 9, 2026
Arkansas
1 review
0 helpful votes
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Excellence
March 19, 2026

Excellence excellence excellence, excellence, excellence, excellence, excellence, excellence, excellence, excellence, excellence, excellence, excellence, excellence, excellence, excellence, excellence, excellence, excellence, excellence

Date of experience: March 9, 2026
1 review
0 helpful votes
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Swimsuit
March 19, 2026
Updated review

I personally did not like the style I got but during the return was offered a solution that I was happy with and in a timely manner

Date of experience: March 9, 2026

So far so good
March 4, 2026
Previous review

So far so good

Date of experience: February 22, 2026
1 review
0 helpful votes
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Hard
March 19, 2026
Updated review

It is a great product but SUPER hard to get on. I had to get my husband to help me. There's no way I could have done it by myself. My stomach is not big but I do have a little pudge. It did not flatten my stomach. The models already have flat stomachs which is not good advertising. Also, the stocking weren't as sheer as they are online. That was disappointing.

Date of experience: March 9, 2026

E ery time I clicked on a different color, it automatically...
March 7, 2026
Previous review

E ery time I clicked on a different color, it automatically scrolled to the bottom of the screen. Very irritating. The video of the skinny female is irritating also.

Date of experience: February 25, 2026
North Carolina
1 review
0 helpful votes
Follow Shelia S.
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Great products, very true to size.
March 19, 2026

I have ordered several bras and body sculpting underwear in the past. I also have swimwear and I have always been very pleased with my products that I ordered.

Date of experience: March 9, 2026
1 review
0 helpful votes
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Love Them!
March 19, 2026
Updated review

I was very happy with my capri's. The only thing I can't get used to is the gusset at the bottom. So even thos that is there & available, I literally pull them down going to the bathroom.

Date of experience: March 9, 2026

Fantastic Experience
November 12, 2025
Previous review

I received my order but unfortunatley one item did not work out. I did my return process & was so pleased with the immediate response & resolution. And the bra I ordred fits like a dream. I will be purchasing more items!

Date of experience: November 2, 2025