Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shapellx

Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
How would you rate Shapellx?
grey stargrey stargrey stargrey stargrey star

Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,260 reviews

We monitor reviews for authenticity

1 review
0 helpful votes
Follow Staci C.
Unfollow Staci C.
Share Review
Report Review

My overall experience with Shapellx was really good. The quality of the shapewear felt nice and comfortable, and it helped smooth everything out the way I wanted. The material was stretchy but still supportive, and it didn't feel too tight when wearing it for a while. Shipping was decent and the product looked like the pictures online. Overall I'm satisfied and would consider ordering from them again

Date of experience: March 10, 2026
1 review
0 helpful votes
Follow La T.
Unfollow La T.
Share Review
Report Review

Not the best
March 20, 2026
Updated review

Usually I love everything I purchase from shapellx, these shorts are doing nothing for me.

Date of experience: March 10, 2026

Try
March 3, 2026
Previous review

Size correction needed

Date of experience: February 20, 2026
Georgia
1 review
0 helpful votes
Follow Alanna R.
Unfollow Alanna R.
Share Review
Report Review

Coverage
March 20, 2026
Updated review

The coverage is amazing and I love the support to the back the only thing is on the sides after a while they do began to roll up and press into my side. Just disappointed that I can't exchange for a size up because of wearing only one of them. I loveeee my Shapellx and will be ordering again. Keep up the amazing collection. Thanks for making us feel more confident

Date of experience: March 10, 2026

Easy and very good with explaining what each item is...
March 8, 2026
Previous review

Easy and very good with explaining what each item is truly meant for and how it will work for your body.

Date of experience: February 25, 2026
North Carolina
1 review
0 helpful votes
Follow Alethia S.
Unfollow Alethia S.
Share Review
Report Review

Bad service
March 20, 2026
Updated review

Cobntacted shapellx for exchange due to items too small. Ordered my size but sizing is way off for these shapers and bras. No response from shapellx on trying to return and exchange these items. Will never order again and will tell others not to shop with shapellx. Waist of my money and time.

Date of experience: March 10, 2026

Not as user friendly
March 7, 2026
Previous review

Not as user friendly

Date of experience: February 25, 2026
1 review
0 helpful votes
Follow LaTasha D.
Unfollow LaTasha D.
Share Review
Report Review

Excited
March 20, 2026
Updated review

I've always had a great experience with Shapelx. Whether it be a wrong size or any issues, they've handled it quickly. I will continue to use them for my undergarment needs. My only wish is that they had larger sizes for the long line bra. I could use it.

Date of experience: March 9, 2026

Enjoyable
January 12, 2026
Previous review

Enjoyable. I wish there would have been a panty style piece like this one.

Date of experience: January 1, 2026
1 review
0 helpful votes
Follow Twanna W.
Unfollow Twanna W.
Share Review
Report Review

All i can say is Wow
March 20, 2026
Updated review

It does a body Good fits like a Glove gives that hour glass look

Date of experience: March 10, 2026

Love them 💕
March 8, 2026
Previous review

Every item I've purchased was / is all that and More. They have never let me down

Date of experience: February 25, 2026
2 reviews
0 helpful votes
Follow Precious K.
Unfollow Precious K.
Share Review
Report Review

Quick shipping, quality products and great durable material

Date of experience: March 9, 2026
1 review
0 helpful votes
Follow Sandy G.
Unfollow Sandy G.
Share Review
Report Review

Bad quality of material
March 20, 2026

I was so happy when they arrived and I use it right away: but my surprise the very is very bad and doesn't stay in place

Date of experience: March 9, 2026
California
1 review
0 helpful votes
Follow Tamie k.
Unfollow Tamie k.
Share Review
Report Review

I feel great in these!
March 20, 2026

Bout the same swimsuits in different colors and sizes.

Date of experience: March 9, 2026
1 review
0 helpful votes
Follow Kiki B.
Unfollow Kiki B.
Share Review
Report Review

Worth the purchase
March 20, 2026

I was always skeptical about ordering shapewear online. I've tried the typical department store options before, and while they fit, they only provide so much support and never seem to last very long.

Wearing this shapewear made me feel confident and comfortable. The fabric is incredibly smooth, creating a discreet look under my clothing. The durable material contours my curves beautifully while still allowing me to breathe comfortably throughout the day.

Date of experience: March 9, 2026
1 review
0 helpful votes
Follow Cydney S.
Unfollow Cydney S.
Share Review
Report Review

Body type
March 20, 2026

The shaper shorts is a wonderful quality however does not wear well on my body type. Does not come up high enough under my armpits to cover that bulge and the thighs were too big. I need across the back and around to the bust and belly control. Considering a thigh less bodysuit as the control was impressive.

Date of experience: March 9, 2026
1 review
0 helpful votes
Follow Monique W.
Unfollow Monique W.
Share Review
Report Review

Great service!
March 20, 2026
Updated review

Order arrived quickly, had a sizing issue and it was addressed swiftly and satisfactory. New products received quickly. Great service!

Date of experience: March 9, 2026

No concerns
March 1, 2026
Previous review

No concerns

Date of experience: February 19, 2026
Kentucky
1 review
0 helpful votes
Follow Jade D.
Unfollow Jade D.
Share Review
Report Review

Not so good experience
March 20, 2026
Updated review

Bought with the thought that this will be a great buy but it turns out it wasn't…. I purchased 2 bras same size and color when they arrived I was disappointed I'm a 42 H I got the biggest size 3XL didn't fit what's so ever. So I go to try to submit a return and there is no easy way on the website to submit one… very frustrating experience probably will not order from here again as the sizes are not all inclusive..

Date of experience: March 9, 2026

Hope it's good
March 8, 2026
Previous review

Hope it's good

Date of experience: February 25, 2026
1 review
0 helpful votes
Follow Carolyn M.
Unfollow Carolyn M.
Share Review
Report Review

Amazing as usual!
March 20, 2026
Updated review

I ordered the XL and it fits perfectly. It's a big snug but that is normal. The way it snatches your waist and lifts your butt, is unmatched

Date of experience: March 9, 2026

I do believe Shapellx is amazing!
March 8, 2026
Previous review

I've bought from the site several times, and I absolutely love it! The material is breathable and comfortable to wear. I love everything about Shapellx.

Date of experience: February 25, 2026
1 review
0 helpful votes
Follow latoya d.
Unfollow latoya d.
Share Review
Report Review

Good quality
March 20, 2026

The shipping was amazing. And the fabric on there is amazing as well.

Date of experience: March 9, 2026
1 review
0 helpful votes
Follow Angela D.
Unfollow Angela D.
Share Review
Report Review

The Best!
March 19, 2026

I am very happy with my order and I'm even more happier with the company when it came to having to do an exchange for the wrong size. The material is fabulous and the company stands by their word. I will definitely be ordering from them again. Thank you!

Date of experience: March 9, 2026
1 review
0 helpful votes
Follow Esmeralda G.
Unfollow Esmeralda G.
Share Review
Report Review

The true
March 19, 2026

La faja te hace cintura y te moldea el trasero esto es 9 de 10 pero no reduce la panza te hace un rollo gordo en la parte de la espalda, sus varillas muy bien no se doblan

Date of experience: March 9, 2026
1 review
0 helpful votes
Follow Leanna R.
Unfollow Leanna R.
Share Review
Report Review

Love it
March 19, 2026
Updated review

I love the product. I am also an influencer and just tagged you in my Facebook Live post. Would love to partner with you.

Date of experience: March 9, 2026

Easy to order & decide
March 4, 2026
Previous review

Easy to order & decide

Date of experience: February 22, 2026
1 review
0 helpful votes
Follow Veronica M.
Unfollow Veronica M.
Share Review
Report Review

Nice
March 19, 2026
Updated review

Fits perfect and goes well with wedding dress. Just wish the back strap was clear that is one thing I need to figure out it can be seen

Date of experience: March 9, 2026

Quick and easy
February 4, 2026
Previous review

Quick and easy

Date of experience: January 24, 2026
New York
1 review
0 helpful votes
Follow Stacy J.
Unfollow Stacy J.
Share Review
Report Review

Great Shapewear, Wrong Size
March 19, 2026
Updated review

I ordered the wrong size thinking that I needed to size down and I was wrong. I got it on, but it wasn't pretty LOL. I finally ordered a large and it has me feeling very snatched and sexy.

Date of experience: March 9, 2026

Surprising
January 29, 2026
Previous review

This medium was so small and I thought i made a mistake. WELL, I put it on and it fitrls perfectly. I'm between a large and extra large, right now and that medium is dope!

Date of experience: January 19, 2026