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The overall reputation of the company is significantly tarnished by widespread dissatisfaction among customers, particularly regarding the quality of leads and customer service. Many users report receiving outdated or irrelevant leads, leading to a perception of the service as ineffective and fraudulent. Complaints about auto-renewal practices and unresponsive customer support are prevalent, contributing to a sense of mistrust. However, a small number of reviews indicate some positive experiences, suggesting that while a minority find value in the service, the majority caution against engaging with the company due to its questionable business practices.
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I would not commit to Set Schedule unless we agreed on the following... A.) Asked if referrals were given to one realtor or several in 1st come 1st served fashion. Said I did not want their referrals unless referral went to 1 realtor. He agreed it would only go to me specifically. The phone can be in my hand when referral comes in and always says another agent took it! B.) We agreed on 3 specific zip codes I serve. Have only received other zip codes I do not serve. C.) Was told there was a map where I could map out the area of leads desired. No "helper" knows of its existence. D.) We agreed my partner and I only wanted to receive referrals above $500,000 because we split all comissions. Referrals received from $150K to $400K and always in wrong zip codes.
I immediately complained in writing and in phone conversation that I was not satisfied and wanted a re-fund with reasons why. Rep said someone would call that same day. Call never occurred! F.) Also complained that notices only gave zip codes but not prices so receiver can not see if it is a referral they agreed on prior to paying (TRAP).
Set schedule is a scam, not worth my time, not worth the money, and
I still want my money back! Writing report to FTC.
I own a real estate brokerage and I've been working internet leads for well over a decade. Most of the leads Set Schedule sends me are associated with houses that were sold a year ago (+/-). The lead quality is horrible. I would not even give these leads away. I have no idea how they are procuring these leads but they are ice cold. I feel like I've been scammed.
Out of 537,359 of them are one Star. You have to be a truly horrible lead gen firm to have a 67% 1 star rating. You will have to go some to find a worse one. With the garbage I received from them I would have been better off opening a phone book and calling people randomly
I would give this company zero stars if I could. They took $1,295 of my money for a service they did not provide. It is allegedly a real estate lead generation service. I downloaded the app and leads started coming but an error message kept coming up and I could not pick up any leads. I tried calling multiple times. Nobody ever answers the call and when I leave messages to multiple people I get no calls back at all. Run far from this company. Do not agree to their fraudulent service or give them your account information.
DO NOT USE THIS COMPANY! SetSchedule overpromised and UNDER-DELIVERED! I worked with their leads for 6 months - was a top user on their app and did not receive one transaction after nurturing their leads for a year via email, phone, etc. I run real estate team and know follow up! I also used their app and got notified over 17 times for a lead to be passed over to me live on the phone - and that also glitched or was non-responsive. DO NOT USE THIS COMPANY!
Set Schedule does not deliver what they promise. I purchased a plan that comes with verified leads. I've receded ZERO! All the leads I've received have have had the wrong or no contact information. When I called to discuss a refund, I was told it's my fault the leads are faulty because I didn't yet take a training. LOL Once I take the training, I suppose all the leads will come with working phone numbers and email addresses? I have filed a complaint with the BBB.
$1800.00 wasted! Bought into all the hype, but that's all it was. Not designed for rural markets! Had to laugh, first lead even remotely close to my market was a property I had closed on weeks earlier! 1 year I have reached out several times and they promise they will mine for leads, but nothing! Cant speak for Metro Markets but avoid wasting your money if you are in smaller or rural markets! Use my $1800 loss as your lesson!
The sales person guaranteed 50 SELLER leads in one year. He also said I can cancel at any point and get a prorated refund. I specifically told him I do not want buyer leads. They took $2K from me and I didn't get a single seller lead. They took zero responsibility for the lying employee and told me that I can't get a refund. Shame on you scammers. I would give zero stars if I could.
I was taken for $6,000.00. I was promise the world and then once they got my money I could never get ahold of anyone to help me. I tried to fight it and get my money back and they have there contracts written in a way that you are stuck. I have a mortgage license and was very clear up front about that. They set my plat form up that if I didn't state I was a real estate agent I could not receive any leads. I explained this was illegal for me to do. They did nothing to help me.
DO NOT USE THIS COMPANY!
The leads are worthless. 90% of the numbers are NOT in service. The remaining 10% are low budget rental leads (maybe) or OLD inquiries. AND they have a auto-renewal and WILL not waiver. Total scam company. I have spoke to 100's of Realtors that have had the exact same problem and experiance.
I purchased thier terrible leads, and didn't realize it was an automatic renewal, and I tried to cancel and they charged me. DO NOT BUY THEM. NO LEADS ARE VIABLE THAT I GOT AND CALLED. WASTE OF 1600.
Ugh. Waste of time. Get a text from a lady who said they would pay 20% referral to send me buyers, nope... they want ME to pay. I told her on text that I'm not doing anything that costs a monthly fee... she still sets me up with a meeting and I told that guy that I wasn't interested in paying up front costs... he basically hung up on me after saying we aren't a good fit. SO GLAD I didn't pay them anything, and I feel bad for those who do. WASTE OF TIME dealing with all these scammy call services who hide their true intentions on the front end.
The worst company I have ever used. This company is a scam. They will lure you in and then ghost you. DO NOT USE THEM NO MATTER WHAT THEY SAY!
So far, I have taken 8-9 leads. (Now, they claim they are "verified".) 2 not only answer as a different sex than the name (1st red flag), but they don't know the person I asked for. All the others, either don't answer or answer and tell me they have already gotten tons of calls and already working with an agent. This service has a really expensive up front fee on top of paying 20% if you close and I don't think I am ever going to get one. I got a discount of about half and why I did it, but so far that is not helping! There is no main number to call with them and my sales guy said a service rep would call to work with me and absolutely no calls. In fact, the sales rep has stopped responding to my questions.
Update from prior complaint. This company gets an "F" grade. Don't use them. I went a whole year working the leads. All of them are junk. Not real leads. Never showed any of the leads properties. They use Realty Store as one of their lead source. Total garbage. Last week one of the leads I got was a realtor in my area. Said he was never on the site. I think they scan websites and just snatch names and emails. My year is up and i fired Set Schedule. A complete waste of time. Zero ROI. Customer service weak too. You have to email several times to get a response. I read a class action lawsuit will be started soon from another member. A complete scam. So sad.
I signed up in Sept 26,2022. Sales rep Sonny said i would get at least 30 leads per month. Most leads are vetted and 25% of leads are life lead transfer. Its Dec 14,2022 zero life leads transfers. Only 4 new leads in past 12 days. Customer Service is very nice and friendly. They agree I'm not getting many leads. Say they will escalate. I have spoken to only 3 leads. All said not interested, no plans to by. One lead said he was called 4 times today. Clearly their is a miss representation. Most leads put in bad phone numbers and bad emails. Something a really wrong.
I unfortunately had to learn the hard way that paying this joke of a company any money is a total waste. When I signed in 12/20/22 I was promised qualified leads - what I got was recycled leads, leads that have been in the system for months, sold and resold to others. I've worked with and closed leads with other lead service companies... in 10 months I have yet to close or even get a truly qualified, able to buy lead.
I also joined because they promised support - per my contract I was to have a "Dedicated Premium Agent Success Consultant". Let me tell you, I have reached out for support through phone, email, text only to be brushed off or not responded to, for months.
I also was promised per contract to be able to have my leads replenished: "Accelerated Lead Replenishment Agent Rider" - once again when the time came to have them replenished I was ignored. 3x I requested through the website to have them replenished, every time I was left unanswered or told thru email, buy this one and the next will be free... I had to call in again and this time luckily someone answered and their response was please fill out some thing and we can replenish you...
This company is promising things they DO NOT deliver. Id stay far away from them! I lost $2000 with these clowns.
Avoid this lead generation company at all cost. You don't need to read far to find out how many unhappy customers they have had over their business history. Their contract is not voidable, and they will auto renew even when you notify them not to. Cancel your credit card if you do make my mistake and enter into their contract.
My mentor contacted me minutes after signing their contract and said not to due to horrible on-line reputation. He had access to more review sites than I. Too late...
I tried out Set Schedule several years ago. Saw ads saying it was SO MUCH BETTER and gave it a shot. IT WAS NOT. Not one viable lead, most were either bad contact information or if I did reach them, they had no idea why and were not looking to buy or sell. I received no leads for the last 2 months, and now, suddenly, I am receiving 8-10 leads AT A TIME - which is logistically impossible. This can only suggest somehow these leads are gathered and then distributed which makes them old and worthless. I also noted that the dollar amount suggested went from being very low $100-300k to very high $500-900k. Its a load of crap. I reached out dozens of times to 2 sales people who sold me and received NO RESPONSE from them, EVER. So tacky. I am a 20+ year seasoned agent with automated follow up for 6 months and I have seen absolutely ZERO VALUE FROM SET SCHEDULE.
Never signed up for any service, yet they call me from call centers (and text me) every other day. Soon as i try to connect, it transfers me overseas OR they say they can take me off the list (and of course, i receive another call or text). Reach out to the 800 number, can barely get anyone to chat and it leads to nothing. Horrible company, not even sure what they sell but they will bombard you with spam text messages multiple times a week. Im on the DNC list, call and text them back to take me off, and no luck. Not sure how they even are a business, online is only horrible reviews about them.
I have purchased several leads since started. Not 1of them has been a real lead.Fake numbers, no call back from set schedule after several email messages to them.Very disappointed.
Last month i purchased the lead from setschedule and it works great and also their app was good.
I recommended them.
Answer: I originally agreed to their system because they lied about how good it was.
Answer: All of the above responses must have been fraudulently generated. Set schedule is the worst. Very dishonest company, I would keep away.
Answer: You don't have to worry about a referral fee because you will never get a valid referral. They are just people they look up in the white pages or something. They never have any idea what I'm talking about!
Answer: Yes, generally there is a 20% referral fee on leads provided by all sources such as homes.com and others. There is no referral fee on the marketing records provided on the referral radar. There is also no referral fee on any data or leads generated by the CRM and or the open house visitor management tool. Hope this helps
Answer: You have to pay upfront and they don't deliver any lead. If you get a lead it's sincerely inexistente fake or very off in what they are looking for. Do not use this service they scammed me and stole my money they delivered zero leads.
Answer: This company is a rip off. I paid for the services and leads are bs. Don't waste your money
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