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SetSchedule Reviews Summary
The overall reputation of the company is significantly tarnished by widespread dissatisfaction among customers, particularly regarding the quality of leads and customer service. Many users report receiving outdated or irrelevant leads, leading to a perception of the service as ineffective and fraudulent. Complaints about auto-renewal practices and unresponsive customer support are prevalent, contributing to a sense of mistrust. However, a small number of reviews indicate some positive experiences, suggesting that while a minority find value in the service, the majority caution against engaging with the company due to its questionable business practices.
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I purchased a single lead to try how effective they might be. I purchased the lead the night before last on September 5th. I sent an email to the potential buyer yesterday on the 6th, and spoke with her today, September 7th. Not only did she not know who I was, after a brief introduction, she told me she had already purchased a new home last JANUARY! Why is this a lead? Why would anyone pay money for this garbage? Site is a sham and waste of time and money.
Reliable Data, Reliable Results! The app's data accuracy is impressive, ensuring that I'm always working with reliable information to engage with potential clients.
Liars and thieves...how they're legally allowed to operate is an absolute mystery to me. Be sure to cancel your membership at least a month before it expires (or sooner, because honestly it's an absolutely fruitless hoax). If you don't cancel a month in advance, your membership will auto-renew.
And trust me, they will try and stop you from cancelling, it's like pulling teeth--but save yourself and send your request to: *******@setschedule.com--this is what their 33 page agreement says you must do. AND GET A CONFIRMATION OF THE CANCELLATION IN WRITING...or they'll get you. They're the absolute worst.
Hi Briana,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.
Both Master Subscription Agreement and the docusigned invoice state that:
“You hereby authorize SetSchedule to charge the provided credit card for all Purchased Services listed in this Order Form for the membership term and authorize SetSchedule to automatically charge the provided credit card for the annual membership renewal. You are responsible for providing complete and accurate billing and contact information to SetSchedule and notifying SetSchedule of any changes to such information. You may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at [email protected]. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date). “
We checked our system and we were not able to locate an account using your review name. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at [email protected] so we can have one of our advocates assist you.
Membership agreement
https://www.setschedule.com/msa
SetSchedule Tech's software is cost-effective, providing excellent value for the price. It has become an indispensable tool for our daily operations.
This is wonderful to hear! Our goal is to make it easy for you to communicate and follow up with your clients and get that great feedback on a regular basis. We really appreciate your feedback and look forward to your continued success.
I'm grateful for SetSchedule Software's regular updates and improvements. They actively listen to user feedback and continuously enhance their product.
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
The user interface of 789 Software's application is aesthetically pleasing and easy to navigate, enhancing the overall user experience.
Thank you for your review. SetSchedule is essentially a lead aggregation tool which gathers leads from different sources and lays them out to real estate agents within the radius of their centerpoint of choice.
The AI capabilities in SetSchedule Software's solution are impressive. It has automated many repetitive tasks, freeing up time for our team to focus on strategic work.
Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.
SetSchedule Software Development delivered a reliable product within our tight timeline. Their dedication to meeting deadlines was commendable.
Thanks so much for your positive feedback and good vibes. SetSchedule combines the latest innovation in data and artificial intelligence to gather information and turn it into qualified real estate leads delivered directly to real estate pros.
SetSchedule Solutions software integration capabilities are impressive. It seamlessly connects with our existing systems, enhancing efficiency.
Your positive feedback means the world to us! We love hearing that we've helped you stay closer to your goals and have made a positive impact on your career. Thank you for sharing!
Great sales job selling me on thinking this would be a good program. BUT it is NOT! There are ZERO leads in my area, never have been and 3 months later doubt there ever will be. I have asked for a refund of my money since there was no service ever sold, but the sales people who call me just say, 'they can't" refund my money. I have been called multiple times to "work it out" but how can you work out something that does not exist. So my next compalint will go on rip off report, and i bet others will ad to my string. $1600 is not a lot to pay me back, for the marketing mistake they have made with me. I am sick of being ripped off by POS companies like this one! BEWARE! They don't have leads in some areas...and i have screen shots of the fake ones they used to make it look like my area was busting with them. HORRIBLE DISHONEST THIEVES! -100 ON THE STARS. NONE GIVEN!
Hi Rebecca,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.
Our system shows that you were granted leads within your area. It is our regret that the leads did not prosper into successful listings. We transferred your concern to one of our Agent Success Consultants and they should reach out to you to discuss the issue further and to help you optimize your membership.
May we also recommend you go to the SetSchedule YouTube channel (YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
Lead Partners
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform
SetSchedule Software's analytics tool provides valuable insights, helping us make data-driven decisions and stay ahead of the competition.
We're always working hard to improve the app. Thanks for your download and feedback.
SetSchedule Tech's software has improved our internal communication and collaboration. It's a valuable asset for remote teams like ours.
Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.
I had a great experience with SetSchedule Software's implementation team. They guided us through the process seamlessly, and the software has been a game-changer for our productivity.
We're so glad to hear you are enjoying our team and product! Thank you for the great feedback! We look forward to your continued success.
I really wish I could provide zero stars. SetSchedule is a terrible real estate partner. I feel completely scammed by sales rep, Connor Curtis, and sales manager, Jameson Paul. I am embarrassed to have signed an agreement with these people. SetSchedule called me with a really good sales pitch. They demonstrated how they generate leads and qualify them for appointments. They told me that they had 200+ leads a month in my target area and that they make frequent live connections. They even called me back with detailed research confirming the amount of leads they would be able to provide my team. It's all lies. They provide no leads in my target area and an abundance of activity more than 70 miles from our target area. I've made several attempts to speak with management, but they all hide and ignore my requests. They rely on overseas labor to read scripts and blow off your problems. Choosing to partner with SetSchedule is one of the worst decisions I've made in my real estate career. They are slimy salesman with a low quality product. Do not make the same mistake I did. They will take your money and ignore you, blaming you for not having success with their under performing platform.
Hi Bill,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
Our system shows that you were granted leads within your area. It is our regret that the leads did not prosper into successful listings. Please reach out to our Agent Success Consultants to discuss how to make the most of your membership. They will be able to help you archive leads that didn’t work, strategize on how to automate follow ups for the undecideds, and plan for success with the rest. We are committed to seeing success with you during this partnership and will not stop working with you towards that end.
Best Practices for the SetSchedule Referral Radar
https://support.setschedule.com/support/solutions/articles/33000272347-best-practices-for-the-setschedule-referral-radar
This product is a scam, and even auto renewed when I asked them not to. Not one lead was good. They won't refund my money even though they didn't have permission to renew. They are the worst.
Hi Allen,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.
We reviewed your account and invoice you signed last 06/23/2022. Both Master Subscription Agreement and your docusigned invoice state that:
“You hereby authorize SetSchedule to charge the provided credit card for all Purchased Services listed in this Order Form for the membership term and authorize SetSchedule to automatically charge the provided credit card for the annual membership renewal. You are responsible for providing complete and accurate billing and contact information to SetSchedule and notifying SetSchedule of any changes to such information. You may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at [email protected]. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date). “
It is our regret that the leads did not prosper into successful listings. We transferred your concern to one of our Agent Success Consultants and they should reach out to you to discuss the issue further and to help you optimize your membership.
Membership agreement
https://www.setschedule.com/msa
Since I have signed up 7 months ago I have not received ONE useable lead. Either not even interested in selling, Buyers can't be reached, don't answer to emails, texts, or phonecalls. ZERO success. When working with the team, they make promises, extend the reach, bla bla bla - still not a single useable lead. The auto-renewal is sneaky, you have to physically go into the account and turn it off. Just not fair dealings. I failed a complaint with the Better Business Bureau, just want my money back, at least for half the year (paid a whole year in full!). Many phone calls telling me they will improve the range and nothing happens, still not a single useable lead, even after officially complaining. I would never recommend SetSchedule and am very disappointed.
I keep getting apologies for the leads not being converted. I am not even getting any leads! They are not listening to my complaint. I hope you don't sign up with them!
Hi Pia,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
It is our regret that the leads did not prosper into successful listings. Our Agent Success Consultants will be able to help you archive leads that didn’t work, strategize on how to automate follow ups for the undecideds, and plan for success with the rest.
As stated in the invoice that you docu-signed last 12/13/2022, cancellations must be received thirty (30) days prior to termination of the Membership term and must be sent ONLY to [email protected]. Your written cancellation request has already been received last 07/21/2023. On 12/13/2023, your account will be a starter account. Feel free to continue to use the premium benefits and reach out to your Agent Success Consultant with any questions while your premium membership is still active.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
Cannot get anyone on the phone. Never received a contract. Debited my account when I said I wanted to review the contract first. Now my sales person, Kayla Hudson, *******995, has blocked my calls.
Hi Kik,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.
Your concern has been forwarded to our Audit team, but we'd like to discuss your experience in detail to see how we can improve our process. We are committed to seeing success with you during this partnership and will not stop working with you towards that end.
We would also love to recommend you go to the SetSchedule YouTube channel (YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
Please allow us to discuss the situation further and hopefully come up with an agreeable resolution. We already transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
Best Practices for the SetSchedule Referral Radar https://support.setschedule.com/support/solutions/articles/33000272347-best-practices-for-the-setschedule-referral-radar
This company is a Scam don't waste your money. People hang up, number disconnected, emails not legit. Not worth the money
Hi Carla,
We’re sorry to hear that your experience was not of the quality you expected.
Internet leads can be frustrating for even the most seasoned real estate agents to work. We checked our system and and found multiple accounts associated with your review name. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at [email protected] so we can have one of our advocates assist you.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
SetSchedule Solutions offers a scalable software that grows with our business. It's easy to add new features as we expand.
SetSchedule combines the latest innovation in data and artificial intelligence to gather information and turn it into qualified real estate leads delivered directly to real estate pros. Thank you for your review.
SetSchedule Software's security features are top-notch. We feel confident knowing our sensitive data is protected by their reliable software.
We appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future.
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