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The overall reputation of the company is significantly tarnished by widespread dissatisfaction among customers, particularly regarding the quality of leads and customer service. Many users report receiving outdated or irrelevant leads, leading to a perception of the service as ineffective and fraudulent. Complaints about auto-renewal practices and unresponsive customer support are prevalent, contributing to a sense of mistrust. However, a small number of reviews indicate some positive experiences, suggesting that while a minority find value in the service, the majority caution against engaging with the company due to its questionable business practices.
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Leads are terrible. I didn't get anywhere close to even meeting any of these people. The ones that weren't dead were often just passive observers from mainstream sites like Zillow and Realtor.com. In the year that I tried this I didn't get a single decent lead and I closed $7M the year before, so the "we can't close the leads for you" line is not relevant.
I would thnk very hard and long before doing buisness with the company
Look at the reviwes before wasting yiour hard earned commissions money
On these peopel...
Hi Jimmy,
Thank you for letting us know about this. Your feedback helps us get better. We already forwarded your concern to our Audit team to look into this issue and we hope to resolve it promptly and accurately.
To that end, we would love to recommend you go to the SetSchedule YouTube channel ( YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Hi! I used to work with SetSchedule. They are very ambitious software development company which means that they are extremely focused on the succsses of their clients. I was completely satisfied with our cooperation and I strongly believe that one day they become world known software development company.
We appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future.
It's a team of true professionals who change the banal image of a software development company by innovative approaches and ideas. I would highly recommend SetSchedule for those companies who are looking for a client-oriented business partner. My respect & recommendations!
Thanks for taking the time to share your feedback with us. It means so much when our best members share their experiences. I'm glad we were able to meet your expectations!
SetSchedule is a first-class software development company, for sure! Loved working with them! They were really responsive to all our queries and paid much attention to detail. The team's enthusiasm about the project was above and beyond and so was their professionalism
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
We were lucky to work with a software development company SetSchedule. A professional team of experts delivered a solution that exceeded our expectations and made it possible for us to track the metrics we need in real-time. Definitely recommend!
We're so glad to hear you are enjoying our team and product! Thank you for the great feedback! We look forward to your continued success.
I would like to thank SetSchedule - a software development company for the qualitative consulting help and technical expertise. The team is very flexible, responsive, and highly skilled. As a result of working with SetSchedule, we got the solution that helps us better process and analyzes growing business data. Happy to cooperate with such professionals again!
This is music to our ears! Thank you for this fantastic feedback.
Happy to have worked with SetSchedule as the team are savvy professionals that strive for a good challenge in everything they do. I had many things to learn from them! Great to see the fire in their eyes when they get to work on the new project or with the new customer.
Your positive feedback means the world to us! We really appreciate your feedback and look forward to your continued success.
I love the office and the great people who work in there. Would love to work here someday. I will use them again.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
Well... On a employee perspective, it is a good place to work at. Have in mind that it has a very competitive environment internally, but the team I was working with was the best ones.
We appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future.
Totally awesome company from what I have learn. I have had several colleges work for this company. As a project manager personally, they have always spoken high of management and the level of professionalism that is displayed throughout the company. Personally the company has been around for many years which speaks volumes stability wise...
Thanks so much for your positive feedback and good vibes.
Beautiful campus. Big buildings. Nice people. Several on-site restaurants and sandwich shops. Nothing else to see unless you have an appointment with an employee. Wonder why Google asks such questions in the first place? There is nothing to buy here, especially given the fact that without a campus badge you can't even get into the parking garages in the first place, and without an appointment with someone you can't get into the visitor parking garage.
Thanks for the five stars. SetSchedule is essentially a lead aggregation tool which gathers leads from different sources and lays them out to real estate agents within the radius of their centerpoint of choice. We combine the latest innovation in data and artificial intelligence to gather information and turn it into qualified real estate leads delivered directly to real estate pros.
For any assistance, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Fantastic experience. Great folks that do great work. Professional and reliable service! What's not to love?
Thank you for your review. We always strive to keep our clients happy!
Leads are terrible. They told me to go ahead and dispute my charge - ha knowing it would not get approved by my cc company. I tried and bc of the lingo in the contract you cannot get your money back! I'm canceling early bc I'm tired of getting the texts with invalid leads. Do not do it. Such a scam!
Hi Joelle,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
Internet leads can be frustrating for even the most seasoned real estate agents to work. It is our regret that the leads did not prosper into successful listings. We transferred your concern to one of our Agent Success Consultants and they should reach out to you to discuss the issue further and to help you optimize your membership.
We'd also love to recommend you go to the SetSchedule YouTube channel ( YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
Lead Partners
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform
The team at SetSchedule are not only great at what they do, but they are great people. If you're looking for an innovative, creative group to work with on a solution for your business, the SetSchedule team should be at the top of your list.
That's absolutely fantastic! Thank you for taking the time to give us five stars. We really appreciate your feedback and look forward to your continued success.
SetSchedule has transformed the way I manage my real estate business. The platform's advanced features and intuitive interface have made it easy to manage my leads and appointments, and the customer support is second to none. I would highly recommend it to anyone looking to streamline their workflow and grow their business.
Your positive feedback means the world to us! We love hearing that we've helped you stay closer to your goals and have made a positive impact on your career. Thank you for sharing!
I can't say enough good things about SetSchedule. The platform has helped me streamline my real estate business in ways I never thought possible. From lead generation to appointment scheduling, SetSchedule has all the tools I need to succeed. I would highly recommend it to anyone looking to take their real estate business to the next level.
Thanks for taking the time to share your feedback with us. It means so much when our best members share their experiences. I'm glad we were able to meet your expectations!
UPDATE: Clearly their response is an automated response. Compare it to every other negative review about them. Not only did they not verify my name and city, I also never received any follow up of any type from them.
Don't fall for their lies! The leads are NOT exclusive. The customer that are actually real (not many) almost always tell me they have received 3-5 phone calls from Realtors in the last 5 minutes. Many other "leads" are people that closed their transactions months earlier. The vast majority are leads that won't qualify for a bicycle, much less a house. I'm in the Denver market and at least 85% of the "leads" that come through are under 150K (cheap condos are over 300K). Set Schedule is selling old, bad, 200K under market and not-exclusive leads. Oh - and you're locked in once you sign. No way to get your money back.
Hi Karen,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
Our system shows that you were granted leads within your area. It is our regret that the leads did not prosper into successful listings. We transferred your concern to one of our Agent Success Consultants and they should reach out to you to discuss the issue further and to help you optimize your membership.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform
I purchased SetSchedule lead generation in Mar 2023. The sales rep Russell could not say enough about all the leads coming to my market share. Since Mar. Nothing. No leads in my area! Today I was supposed to have a call updating me on where all these leads are. No call after spending over $1700.00! I wish I had called a few of the agents in my area that purchased this product. They all are in the same situation with no leads to pick up! Next stop...the Better Business Bureau.
Hi Cheryl,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
We have reviewed this and see that there is a steady lead generation in your area. We encourage our agents to expand their center points as well as utilize multiple center points if you have not done so already, please follow the links below:
https://support.setschedule.com/support/solutions/articles/33000267768-how-do-i-adjust-my-referral-radar-centerpoint-
https://support.setschedule.com/support/solutions/articles/33000270431-how-do-i-add-multiple-referral-radar-centerpoints-
If I could give a NEGATIVE STAR IT WOULD BE -5 STAR> This company spins a great story and will take your money upfront and then you will find out that there is a 20% referral fee. When I called to get a refund they said that they do not do refunds and It was in the fine print that I signed. Please do not fall for this company they are liars and a joke for a lead service
Hi Laura,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us. Your concern has been forwarded to our Audit team but we'd like to investigate your feedback further.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
We would also love to recommend you go to the SetSchedule YouTube channel ( YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
Please allow us to discuss the situation further and hopefully come up with an agreeable resolution. I already transferred your concern to one of our Agent Success Consultants. We are committed to seeing success with you during this partnership and will not stop working with you towards that end.
Membership agreement
https://www.setschedule.com/msa
Answer: I originally agreed to their system because they lied about how good it was.
Answer: All of the above responses must have been fraudulently generated. Set schedule is the worst. Very dishonest company, I would keep away.
Answer: You don't have to worry about a referral fee because you will never get a valid referral. They are just people they look up in the white pages or something. They never have any idea what I'm talking about!
Answer: Yes, generally there is a 20% referral fee on leads provided by all sources such as homes.com and others. There is no referral fee on the marketing records provided on the referral radar. There is also no referral fee on any data or leads generated by the CRM and or the open house visitor management tool. Hope this helps
Answer: You have to pay upfront and they don't deliver any lead. If you get a lead it's sincerely inexistente fake or very off in what they are looking for. Do not use this service they scammed me and stole my money they delivered zero leads.
Answer: This company is a rip off. I paid for the services and leads are bs. Don't waste your money
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Hi John,
We value your business and regret that you were dissatisfied.
Internet leads can be frustrating for even the most seasoned real estate agents to work. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home