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SetSchedule Reviews Summary
The overall reputation of the company is significantly tarnished by widespread dissatisfaction among customers, particularly regarding the quality of leads and customer service. Many users report receiving outdated or irrelevant leads, leading to a perception of the service as ineffective and fraudulent. Complaints about auto-renewal practices and unresponsive customer support are prevalent, contributing to a sense of mistrust. However, a small number of reviews indicate some positive experiences, suggesting that while a minority find value in the service, the majority caution against engaging with the company due to its questionable business practices.
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SetSchedule Software provided a customized solution that perfectly aligned with our unique business needs. Their team was attentive and delivered beyond our expectations.
SetSchedule Software has a robust platform that handles complex tasks with ease. Their software has become an integral part of our daily operations.
We're always working hard to improve the app. Thanks for your download and feedback.
I'm impressed with SetSchedule Tech's user-friendly software. It's intuitive, and their customer support team is responsive and helpful.
Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.
SetSchedule Software Solutions is a game-changer! Their cutting-edge software streamlined our business processes, saving us time and money.
This is music to our ears! We're so glad our team is helping you see results. Thank you for the wonderful feedback.
Great team, top-notch experts, world-class software development company. The best software development company in the whole world. Show me a cooler one
Thank you for your review. SetSchedule is essentially a lead aggregation tool which gathers leads from different sources and lays them out to real estate agents within the radius of their centerpoint of choice. This allows real estate agents to search, find, pick and connect with homeowners and home buyers through an agnostic on-demand marketplace.
As a whole this product works for less than 10% of the people signed up. They will tell you there are 60k agents on the platform but in reality, the majority are on basic and the premium agents that they will market for you to join are less than 4k. A majority of them hate the service. I went through a presentation where they offered a price of around 2700 but said that I could get a geographical discount that would only apply to me if they didn't add other agents. I had two other people on my team go through the presentation separately. I was offered 1900 after discount while one agent was offered 1700 and the other 1500. They pretty much just want your money. What's sad is I know another agent in my area who has a team that is set up with this terrible service. When I asked the agent how many people were in my area, they said 1fulltime agent and 2 part time agents which I know for a fact was a lie. Then they said they would be closing the territory so I should take advantage of the discount now. Although lead generation is no guarantee so basically, they aren't breaking the law, but they are very unethical. There are TikTok videos and other forums that have discussed their predatory sales tactics and at this point it is on the agents to share this information amongst each other to get the truth out (when I mentioned reviews they blamed the agents for being lazy or incompetent and said agents making money dont want competition so they dont write reviews). I can only speak from my experience and the colleagues I have spoken with experience. If it fits your business model give it a shot just save yourself some money and when they say 2700 tell them you will pay 1500
Hi Issa,
We value your business and regret that you were dissatisfied.
We checked our system and we were not able to locate an account using the review name that you’ve used. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at [email protected] so we can have one of our advocates assist you.
We'd also love to recommend you go to the SetSchedule YouTube channel (YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
The professionalism, expertise, and high-quality deliverables of SetSchedule really impress! The team is client-focused and amenable to feedback.
We appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future.
I just may say that SetSchedule is software development company of professionals that really helps other companies with their different business issues through software solutions.
Thanks so much for your positive feedback and good vibes. SetSchedule combines the latest innovation in data and artificial intelligence to gather information and turn it into qualified real estate leads delivered directly to real estate pros.
The salesperson lied, he made up scenarios on what SET SCHEDULE would do for me getting verified leads. I would have a sales team funneling leads. Blah blah blah. Lies. I have been compromised and hacked more times this last year than ever. I had zero intention Re-upping my membership to this fake referral company but guess what they automatically do it for you! I complained after three days and was NEVER told I needed to unsubscribe and physically end my service. One week into my second year and $1,570 later this good for nothing service successfully stole from me. Learn from my idiot mistake.
Hi Jeanne,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
We reviewed your account and invoice you signed last 07/20/2022. Both Master Subscription Agreement and your docu-signed invoice state that:
“You hereby authorize SetSchedule to charge the provided credit card for all Purchased Services listed in this Order Form for the membership term and authorize SetSchedule to automatically charge the provided credit card for the annual membership renewal. You are responsible for providing complete and accurate billing and contact information to SetSchedule and notifying SetSchedule of any changes to such information. You may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at [email protected]. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date). “
Internet leads can be frustrating for even the most seasoned real estate agents to work. Our system shows that you were granted leads within your area. We regret that the leads did not prosper into successful listings. Your concern has already been transferred to one of our Agent Success Consultants and they should reach out to you as soon as possible.
Membership agreement
https://www.setschedule.com/msa
All set schedule wants is your up front money! They are a scam and the biggest rip off ever!
Highly Unprofessional and unethical that's for sure.
Hi Cynthia,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.
It’s important to us that our members are more than satisfied and we would like the opportunity to resolve this issue immediately, however, we were not able to locate an account using the review name that you’ve used. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at [email protected] so we can have one of our advocates assist you.
We would also love to recommend you go to the SetSchedule YouTube channel (YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
HUNDREDS of agents are fed up with this company and their lies! Do not get caught up in this scam! Check out the BBB if you want to know what they do to their customers. Go look at Glassdoor.com, who has an alert saying "someone has taken steps to artificially inflate the rating for this employer in violation of our community guidelines". When I first signed up with them and got the mobile app, I saw a post where an agent was asking if others were getting leads and the amount of comments that came in were impressive - ALL saying the same thing: its a scam and they want their money back! But SetSchedule has set themselves up to keep our $1700 no matter how dissatisfied we are with their service. They also do lots of damage control by covering up bad reviews, hiding comments that call them out for the liars they are. Just watch the canned response I get for this review. They actually BLAME the agent for not knowing how to convert leads! Their leads are complete junk! Just run from this company.
Hi Sundee,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
We would also love to recommend you go to the SetSchedule YouTube channel (YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
Please allow us to discuss the situation further and hopefully come up with an agreeable resolution. Your concern has already been transferred to one of our Agent Success Consultants and they should reach out to you as soon as possible.
Best Practices for the SetSchedule Referral Radar https://support.setschedule.com/support/solutions/articles/33000272347-best-practices-for-the-setschedule-referral-radar
Edit:
If SetSchedule has breached its contract with you, please file a complaint with the California Department of Real Estate, which holds the license for SetSchedule. Per the Attorney General's website: "If your complaint is not against a business that is regulated by another agency, then you may file a complaint with the Attorney General's Office." SetSchedule is regulated by the CA Department of Real Estate.
Second: Contact your credit card company immediately and open a dispute that you did not receive the services promised. You will need to provide the SetSchedule agreement and terms. Document all the calls and conversations you had. My cc refunded me back.
I signed up with SetSchedule on January 19,2018 and purchased their "gold" membership which is supposed to provide me with 8 listing appointments within six months. After three months of calling and emailing SetSchedue to check in as to when I would have appointments scheduled for me, I finally got an appointment that SetSchedule made.
When I called to confirm the appointment, the elderly lady said she was not considering selling her house and was very upset and told me she planned on dying in her home.
I emailed SetSchedule that this was not a viable lead. They NEVER responded to my inquiries about why this elderly women was scheduled to meet me when it was clear she did not set this appointment.
SetSchedule did not meet their contract obligations with me. I signed a contract to be provided a service which did not happen. Each time I called, I was greeted by their call center which is located out of the country. They would listen to my concerns and tell me that it has been escalated and that someone would get back to me.
There is an updated article from Inman News written April 2018 about SetSchedule. I emailed the writer about my experience. He responded back that he receives at least 2 emails a week. I spoke with several other real estate agents that had the same thing happen to them who posted on Yelp.
Thinking of signing up? PLEASE call me or the other agents on this forum who can tell you our experiences. SetSchedule is not a legitimate service, and they will take your money and disappear. I am a Realtor in San Jose CA.
Hi Jamie,
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
Both Master Subscription Agreement and the docu-signed invoice state that:
“You hereby authorize SetSchedule to charge the provided credit card for all Purchased Services listed in this Order Form for the membership term and authorize SetSchedule to automatically charge the provided credit card for the annual membership renewal. You are responsible for providing complete and accurate billing and contact information to SetSchedule and notifying SetSchedule of any changes to such information. You may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at [email protected]. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date). “
Internet leads can be frustrating for even the most seasoned real estate agents to work. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Your concern has already been transferred to our User Experience Team and they should reach out to you as soon as possible. We hope to find a solution that makes you smile.
I have asked this trash company now 34 times to stop contacting me, they have texted me 4-12 times per day for weeks. Now filing a complaint with the BBB and harassment lawsuit. Avoid at all costs.
Hi Boib,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.
We checked our system and we were not able to locate an account using your review name. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at [email protected] so we can have one of our advocates assist you.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Everything I was told by JAKE LACY was, infact, a LIE. I was told the leads were completely vetted pre-qualified buyers and seller ready to sell on the spot. ALL LIES LIES LIES. I there were negative stars I would give them 1000. I apid $1,776.00 AND THEY WON'T ANSWER THE PHONE.A real class act. DO NOT BE FOOLED
Hi Trey,
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Your concern has been forwarded to our Audit team but we'd like to discuss your experience in detail to see how we can improve our process.
Internet leads can be frustrating for even the most seasoned real estate agents to work. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
Please allow us to discuss the situation further and hopefully come up with an agreeable resolution. We already transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible. We are committed to seeing success with you during this partnership and will not stop working with you towards that end.
This company re-charged my account for a full year then claimed I signed up for it after I was told it was a one time fee for 1 year. I am out 1700.00 Not one lead was viable and there customer service made no attempts to help me or reimburse me. Stay as far away from them as possible.
Hi Claudia,
We value your business and regret that you were dissatisfied.
We reviewed your account and invoice you signed last 07/05/2022. Both Master Subscription Agreement and your docusigned invoice state that:
“You hereby authorize SetSchedule to charge the provided credit card for all Purchased Services listed in this Order Form for the membership term and authorize SetSchedule to automatically charge the provided credit card for the annual membership renewal. You are responsible for providing complete and accurate billing and contact information to SetSchedule and notifying SetSchedule of any changes to such information. You may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at [email protected]. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date). “
Our system shows that you were granted leads within your area. It is our regret that the leads did not prosper into successful listings. Your concern has already been transferred to one of our Agent Success Consultants. They should reach out to you to discuss the issue further and help you make the most of your membership. We hope to find a solution that makes you smile.
Membership agreement
https://www.setschedule.com/msa
My recent encounter with Set Schedule, a real estate lead generation company, left me extremely disappointed and frustrated. After considering their program for the second time and reluctantly deciding to invest upfront money, I expected a more professional and respectful experience. Unfortunately, my expectations were not met.
To make matters worse, when I expressed my dissatisfaction and declined their services, the salesperson I was speaking with displayed a shocking lack of professionalism. Instead of understanding my concerns or attempting to address them, the salesperson became defensive and impolite. They even had the audacity to tell me to never reach out or call them again, accusing me of wasting their time. Such behavior is unacceptable and reflects poorly on the company as a whole.
It is evident that Set Schedule relies on a one-minute sales pitch, hoping to entice potential customers into signing up without thoroughly considering the program's details. This approach is not only misleading but also disrespectful to customers who seek a genuine understanding of the services provided.
Hi Winston,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. This feedback will be used to make us better and to ensure this doesn’t happen again.
We checked our system and we were not able to locate an account using your review name. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation and get additional details so we can check how we can address your concern effectively. Please email us at [email protected] so we can have one of our advocates assist you.
May we also suggest you go to the SetSchedule YouTube channel ( YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
This is the worth lead generation I have purchased. It is a scam! Stay away! I wish I would have read all the reviews before I spent $1500. All the leads are old and by old I meant 6+ months old. I spoke to a lead and she said she was looking for that property 7 months ago! The rest are no longer interested or they don't reply. Don't waste your hard earned money!
Hi Ivette,
We’re so sorry that your experience did not match your expectations.
Our system shows that you were granted leads within your area. It is our regret that the leads did not prosper into successful listings. We transferred your concern to one of our Agent Success Consultants and they should reach out to you to discuss the issue further and to help you optimize your membership.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform
Seschedule is a scam and all they want is your money. They do not deliver quality leads or customer service! You are nothing more than a number. You can not and do not get quality help when you need it. They claim to care and will have personal advisor assist you in every step, Totally not true! Go spend your hard earned money elsewhere, they WILL NOT do anything if you are unhappy.
Hi Zack,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.
Our system shows that you were granted leads within your area. It is our regret that the leads did not prosper into successful listings. We transferred your concern to one of our Agent Success Consultants and they should reach out to you to discuss the issue further and to help you optimize your membership.
We'd also love to recommend you go to the SetSchedule YouTube channel ( YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
Lead Partners
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform
This is a company thrown together and sells old or fake leads to agents then once the agent complains or requests a refund you're deleted and blocked from the system and all communications are cut off. They take the money and run!
Hi Ryan,
We value your business and regret that you were dissatisfied.
Internet leads can be frustrating for even the most seasoned real estate agents to work. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We checked our system and found multiple accounts associated with your review name. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at [email protected] so we can have one of our advocates assist you.
Steer far away from this company! I have currently obtained a lawyer and have other realtors involved for a class action lawsuit. They fraudulently charged my account, set up in the wrong name, they would not refund. I talked to several people all the way up to the VP and he was as worthless as the company itself. If anyone has had a horrible experience like this or hasn't received leads as promised, please contact Beyond the Door Realty in Kingsport, TN if you would like to join in our lawsuit.
Hi Jenny,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us. Your concern has been forwarded to our Audit team and we'd would like the opportunity to investigate your feedback further. We are committed to seeing success with you during this partnership and will not stop working with you towards that end.
May we also recommend you go to the SetSchedule YouTube channel ( YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app. https://support.setschedule.com/support/home
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