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SendMyBag

4.2

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SendMyBag Reviews Summary

SendMyBag has a rating of 4.2 stars from 1,052 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, several times and perfect condition. SendMyBag ranks 1st among Luggage sites.

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GB
1 review
0 helpful votes
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Great service
July 17, 2021

Booked for our cycle trip and bags collected within 4hrs and delivered to hotel the next day.
Very slick and well run service

Date of experience: July 16, 2021
Germany
1 review
1 helpful vote
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From making a reservation to delivery the process was clear, and on time. When I had questions regarding labeling I called the customer service number and was connected with a knowledgeable individual. I will be using this service in the future.

Date of experience: July 16, 2021
Australia
1 review
1 helpful vote
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Efficient service
July 17, 2021

Very happy with final results. Once i had spoken to customer service and sorted out paperwork the service worked very well. As i was sending on behalf of someone who had travelled i just needed some pointers. The people i dealt with, both on line (chat) and over the phone were very helpful, polite and friendly. Would not hesitate to use again. Case arrived when stated and recipient very happy.

Date of experience: July 16, 2021
Australia
1 review
0 helpful votes
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Speedy delivery
July 17, 2021

Very efficient service. Recommended.
I had too much luggage so we parcelled up stuff in a cardboard box and it was picked up in the UK and delivered to my door in Sydney. In around a 7 day period.

Date of experience: July 16, 2021
Arizona
1 review
0 helpful votes
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Easy easy easy
July 17, 2021

It was the easiest experience! It came super quickly. Will use again.

Date of experience: July 16, 2021
Australia
1 review
1 helpful vote
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The box was very damaged
August 16, 2021

I received the parcel with damaged stuff in it, the cardboard was totally broken at arrival

Date of experience: July 16, 2021
Arizona
1 review
1 helpful vote
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Wonderful!
July 16, 2021

Thanks so much for getting my host student's clothes to her in Italy! I will definitely use this service again in the future!

Date of experience: July 16, 2021
France
1 review
0 helpful votes
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Amazing
July 16, 2021

I have never been that happy with a service before. Amazing

Date of experience: July 16, 2021
GB
1 review
0 helpful votes
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Send my suitcase
July 16, 2021

Very useful service for elderly people like me with limited mobility.

Date of experience: July 16, 2021
Ireland
1 review
0 helpful votes
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Home from home
July 16, 2021

Brilliant from collection by a very polite young man. My daughter was so happy to receive all the goodies in Australia.

Date of experience: July 16, 2021
Italy
1 review
1 helpful vote
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Great service
July 16, 2021

I sent 2 boxes, arrived in one week and in perfect conditions! It was a great service, recommended 100%

Date of experience: July 16, 2021
Indiana
1 review
2 helpful votes
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I moved from Australia to the USA and needed to send some excess bags over prior to my move. One call to send my bag made this all possible, it was a very straight forward and simple process with the minimum of fuss. Bags were picked up withing 24 hours and arrived, as scheduled, 6 days later at my new location. One dissapointing thing was that 1 of my bags was torn but all contents were still present.
All in all, I would certainly use this service if required in the future.

Date of experience: July 16, 2021
GB
1 review
0 helpful votes
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Excellent fast service
July 16, 2021

I wanted to get a suitcase from Egypt to the UK and this was a lot cheaper than many other options and the service included pick up and delivery from door to door and it all took around 72 hours to be delivered in a perfect state.

Date of experience: July 16, 2021
Hungary
1 review
0 helpful votes
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Excellent
July 16, 2021

Everything arrived in time and nothing was missing. Highly recommended

Date of experience: July 16, 2021
Ireland
1 review
1 helpful vote
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I must say it was the best customer service ive ever had. The people in the call centre had great personality and were funny and helpful and I forgave the fact they were Northern Irish xx

Haha just kidding all water under the bridge but really the service was great just a pity I had to get express shipping AND pay for remote pick up fee because it was not mainland Portugal. All in all v g x

Date of experience: July 16, 2021
Australia
1 review
1 helpful vote
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Nice and easy!
July 16, 2021

All requirements clearly described. Pick up and drop off on time. Fantastic tracking app. Delivered on time as per quote. Nice and easy. Will certainly be using them again.

Date of experience: July 16, 2021
France
1 review
0 helpful votes
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Everything went smoothly
July 16, 2021

Because of relocation I needed to ship few boxes (and a tower PC) from USA and France.
Everything worked perfectly, boxes arrived quickly and the price is extremely fair. Highly suggested!

Date of experience: July 15, 2021
France
1 review
0 helpful votes
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Mum's bag
July 16, 2021

It was very effective, service was as expected! No delays etc

Date of experience: July 15, 2021
Ireland
1 review
0 helpful votes
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Very effective service
July 15, 2021

Good email support, bag collected on time, delivered on time. Perfect

Date of experience: July 15, 2021
GB
1 review
0 helpful votes
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Great Service
July 15, 2021

Great service at a good price and my parcel and 2 cases arrived a day early.

Date of experience: July 15, 2021