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SendMyBag has a rating of 4.2 stars from 1,052 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, several times and perfect condition. SendMyBag ranks 1st among Luggage sites.
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We travel often between the US and UK and usually send some or all of our luggage ahead. We have used sendmybag often and as usual there was no problem. They have a great tracking system and FedEx was the actual carrier. Their prices are always good. I am sure we will use them again
The information and instructions were really clear and easy to follow. Bags picked up on time ans easy to track. I couldn't believe how quickly the Bags arrived to the destination. No problems with customs as I had filled in all the information required.
Excellent service. Great value and would highly recommend to anyone
Everything was wonderful and efficient. From online information and constant communication. Except for the human element necessary for collection and delivery. Disgruntled and borderline rude service from DHL.
I was sending a pkg that was slightly over usps weight. So I spent more and got to send 3xs more to my family.
Send my bag was an excellent service I definitely will be using them again
Collected in time and delivered ( a short delay at Customs in the UK) as promised. Also very helpful on the phone
It was not the first time I used the service. Maybe just a little bit expensive but they are perfect. Very clear instructions, pick up and delivery in time. Never had troubles. Very very good
It's all too difficult! Booking flights, what size cabin bag is permitted, extra cost if putting into the hold. Masses of stairs and long walks in the airport carrying your bags. My husband and I have had enough. My suitcase was collected from my home and arrived a day after we arrived here in Spain. All my shampoos, sun creams etc., travelled in the case along with new beach towels, clothes, shoes and all the things we usually cannot carry in our cabin bags. It's the greatest service and one we will use regularly when travelling to our home in Spain or when visiting the family in London. Reliable and slick! It's magic. Not to mention cheaper than putting into hold on a flight... far cheaper. I could not recommend it any higher.
I love using you but i do not as much as i could
The requirements of measurements for sending golf bag in tricky, i would only give a weight limit, measurement are standard we all use the travel golf equipment to send bags,
You should sell pre accepted Sendmybag travel bags we would all buy it and send our bag with you
Make a deal with Decatlon
We needed to send 2 boxes in advance, due to our move to France. Very smooth pick up; very smooth tracking; all boxes arrived on time and unharmed. I would definitely re-use sendmybag. Short advice: make sure to follow the instruction (very clear) on how to pack well and what not to put in your boxes BEFORE starting to pack.
First class from start to finish. Great service, fair cost, excellent tracking, speedy delivery. Can't ask for more.
We made a last minute choice to send our bags rather than buy extra luggage, they were quick and efficient, easy and helpful! We will be using them again!
I sent 2 large suitcases when I I was relocating to uk. Door to door service was quick and efficient. Steps on site were easy to follow. Price seemed a little expensive and then there was an extra tax added during when the bags arrived in the uk.
Answer: Scam, additional charges added, no explanation and letters of demand following, this is not an ethical business.
Answer: Avoid sendmybag if you can Would give a negative rating if I could. Had 2 bags delivered, they lost one and damaged the other. On top of that are now refusing to process a claim. I have read other reviews to know they do this on a regular basis. Companies like this shouldn't be allowed to operate. 0 marks for doing there job and a definite negative on customer support.

