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SendMyBag

4.2

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SendMyBag Reviews Summary

SendMyBag has a rating of 4.2 stars from 1,052 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, several times and perfect condition. SendMyBag ranks 1st among Luggage sites.

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Ireland
1 review
0 helpful votes
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Excellent service provided!
July 19, 2021

Informations and tracking is excellent, guitar arrived in perfect condition and very quickly too!

Date of experience: July 19, 2021
Italy
1 review
0 helpful votes
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Buon servizio
July 19, 2021

Ritiro e consegna puntuali, ma addebito superiore a quello indicato nell'ordine

Date of experience: July 19, 2021
Ireland
1 review
2 helpful votes
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Holdalls!
August 18, 2021

I sent a holdall! To BCN from Ireland and gave the dimensions I recorded in good faith. Alas there is a natural bulge with holdalls which SMB no longer accept which would suggest there was a bigger issue than me but 2 months after the bag was sent I received a demand for extra money something that was never pre warned but really a good experience turned sour pretty quickly with the threatening way the outstanding amount that I take on trust of 'sensors in transit'
I had a lot happening in my life and missed mails before I noticed my credit rating was been threatened.
Retrospective discovery of the unsuitability of Holdalls is not my responsibility!
Badly handled and left a bad feeling!

Date of experience: July 19, 2021
Morocco
1 review
0 helpful votes
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Great post-Brexit service
July 19, 2021

Sendmybag makes all the post-Brexit admin of sending personal stuff between UK and EU easy. A one-stop shop. Highly recommended.

Date of experience: July 19, 2021
New Zealand
1 review
0 helpful votes
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Got my bag
July 19, 2021

Bag arrived from UK to New Zealand when they said it would, no delays, easy collection and dropped to my door, simple and hassle free. Filled out labels, attached them to the bag as directed. Nil complaints from me

Date of experience: July 19, 2021
Spain
1 review
1 helpful vote
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I purchased your service just few days before I needed my bags to be send to my country. It was very fast and easy to complete the purchase. They arrived on time and in very good condition. Very good customer service as one of the bags was put on hold due weather condition. They replied very professionally and quick. 10

Date of experience: July 19, 2021
GB
2 reviews
4 helpful votes
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Simply the safest, quickest and best delivery service ever

Date of experience: July 19, 2021
GB
1 review
0 helpful votes
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Use again
July 19, 2021

Unfortunately you had to come twice to collect my back (due to us not being there) your collection and staff to rebook was excellent

Date of experience: July 19, 2021
KR
1 review
0 helpful votes
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Quick and safe delivery service at an affordable cost. Plus, door to door service that is hard to find in other companies.

Date of experience: July 19, 2021
France
1 review
0 helpful votes
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Recommended
July 19, 2021

Second time using, works perfect each time, on time, simple to use, highly recommended.

Date of experience: July 19, 2021
GB
1 review
1 helpful vote
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Easy and efficient process
July 19, 2021

Smooth process. Great communications along the way.
The only thing that would have been useful is a general idea on how long the process takes to complete. From creating an inventory, to acquiring the code. It takes longer than you think and it would have been useful to have been made aware of those steps in the process. But apart from that it was clear and simple to do and everything worked from collection to delivery.

Date of experience: July 19, 2021
Spain
1 review
0 helpful votes
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Awesome service
July 19, 2021

I sent a box from Spain to the USA. It was quick and no hassle!

Date of experience: July 19, 2021
Ireland
1 review
0 helpful votes
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First class service
August 18, 2021

My bag of personal belongings picked up on time and delivered to my door as arranged on time!
Traveling home for 3 months so sending a lot of clothes ahead instead of paying for over weight luggage. Would recommend

Date of experience: July 19, 2021
France
1 review
1 helpful vote
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Shipment Ireland to France
August 18, 2021

Received email saying my luggage was lost, had a few phone calls with different teams during which I was told they did not know what was happening, finally received my luggage (on time and in perfect condition) but was asked for an extra 7 euros (luggage overweight, wish there had been a way to check the weight when the luggage was picked up.) The luggage arrived safe and sound but unnecessary stress.

Date of experience: July 19, 2021
GB
1 review
0 helpful votes
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Move during a pandemic
July 19, 2021

Overall a very positive experience with sendmybag during a very stressful time it made the move so much easier to get the bags on their way. They were collected on the day that was agreed and deliverer on time too.

Date of experience: July 19, 2021
Germany
1 review
0 helpful votes
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Fast and reliable
July 19, 2021

All the respective dates of reception and delivery were respected. On time and safe delivery.

Date of experience: July 19, 2021
France
1 review
0 helpful votes
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Perfect!
July 19, 2021

First experience with sendmybag.
Everything was smooth and the luggage was collected and arrived on time.
I recommend this service.

Date of experience: July 19, 2021
Sweden
1 review
0 helpful votes
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Amazing
July 19, 2021

On time, quick delivery from London to Stockholm. Good price.
I love it

Date of experience: July 19, 2021
Ireland
1 review
0 helpful votes
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Sending box to Oman
July 19, 2021

Excellent, very reliable and there ahead of time. Great to follow the progress of journey, I have used it several times since my son moved there

Date of experience: July 19, 2021
Italy
1 review
1 helpful vote
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The guy from sendmybag came to my house to pick my bag in Lisbon and after 2 days the bag arrived in a italy. They also gave me the chance to track it, so I was always updated about the position of my bag. I am very satisfied with this service and also the price was very competitive. I will surely use it again.

Date of experience: July 18, 2021